How to Cancel an Order on Amazon

Did you recently order on Amazon and, for some reason, you will like to cancel? Then this article is for you; you will how to cancel an order on Amazon and get a refund instantly or after a couple of emails from Amazon’s finance department.

Amazon is one of the world’s largest online marketplaces where you can purchase almost anything from different parts of the world.

With the Amazon website, almost everything you need is at your fingertips, and many people only now shop from Amazon.

However, if you are a frequent shopper on Amazon, there might be times when you have ordered an item before realizing you do not need the item.

When this happens, the next step you would like to take is to cancel the order before the order is shipped and delivered to your doorstep; this article will show you the required steps to take to cancel an order on Amazon.

How to Cancel an Order on Amazon

It is possible to cancel an order on Amazon; however, a condition must be met before you can do that.

You can only cancel an order on Amazon when the order has not entered the shipping process. Once the order has been processed for shipping, you can no longer cancel the order.

If your order is yet to be shipped, you can cancel the order on Amazon by following the instructions below.

  • Launch your browser and open the Amazon homepage.
  • Then go to the ‘your Orders’ tab and click on the order you’d like to cancel.
  • Then click on cancel items and select the checkbox of the item you want to cancel. If you want to cancel all the orders, you can select the checkbox for all the items.
  • Then select the cancel items in this order option.

Your order will be cancelled if you have followed the instructions above. To confirm this, you can go to the cancelled orders section in your Orders tab to see the list of orders you have cancelled.

Meanwhile, once the order has been cancelled you can archive it and come back to order it later when you need it.

You can also check out How to Share your Amazon Cart.

cancel an order on Amazon

Can I Cancel an Order Before it is Delivered?

Yes, you can cancel an Order on Amazon, but this can only happen when the item is yet to be shipped.

You can confirm the shipping state of your order by going to the track package tab on Amazon, and if the order is yet to be shipped, you can cancel it by following the instructions below.

  • Go to the Amazon website and log in to your account.
  • Then select the ‘your Orders’ tab and click on the order(s) you’d like to cancel.
  • Now select the cancel items option and click on the checkbox of the item you want to cancel. You can select the checkbox of all the items to cancel the entire order.
  • Then click the cancel items in this order option.

You can navigate to the cancel order section of the Amazon website to see your cancelled orders and confirm that the order has been successfully cancelled.

How to Cancel an Order on Amazon After Shipping?

Orders on Amazon cannot be cancelled once the order has been shipped. However, there are still measures you can take to attempt to get a refund.

You can click on the cancel delivery option in the track package tab on Amazon, and if the option is not available, you can refuse the shipping and return it using the https://www.amazon.com/returns link.

  • Choose the option to start a return order.
  • Click on “Not Yet Shipped.”
  • Select the “Order” you want to cancel.
  • Choose “Cancelled item(s).

Are you Refunded when You Cancel an Order on Amazon?

When you cancel an order purchased directly from Amazon, you will be refunded the total cost of the order by Amazon.

However, if you purchased the item(s) from a third-party seller on Amazon, you would have to directly contact the seller to get the refund.

How Long Does it Take for Amazon to Refund a Cancelled Order?

If you purchased the item directly from Amazon, you should expect a refund of the total cost of the purchase within 3 – 5 business days.

The refund is usually done once the carrier returns the item to the returns centre. You will be refunded the total cost via your selected payment method.

But, if you order the product from a 3rd-party store it might take longer before you’d get a refund. But, you will definitely get your refund once the product has been confirmed returned to the store.

Why Can’t I Cancel My Amazon Order?

If you didn’t find the cancel order tab on your Order, it would imply that the order has already been shipped. And you can no longer cancel the order.

Note: You cannot cancel an order on Amazon once it has already shipped. If you, however, no longer want the order, you might be able to cancel it by clicking the cancel delivery option on the track package page.

Can I Cancel an Order and Get a Refund from Amazon?

Yes, if the Order is yet to be shipped, you can cancel the order and get a refund from Amazon.

You can cancel an order from Amazon by following the steps below.

  • Log in to your Amazon account on the amazon website.
  • Then click the ‘your Orders’ tab
  • Now select the order(s) you’d like to cancel.
  • Then click on the cancel items option and click on the checkbox of the item you want to cancel. Click on the checkbox for all the items in the order if you want to cancel them.
  • Then select the cancel items in this order option.

You can confirm that the items have been cancelled from the cancelled others tab on the website.

Once the order has been successfully cancelled, you will get a refund from Amazon within 3 – 5 business days on your selected payment method.

cancel order on Amazon

Will Amazon Charge me if I Cancel an Order?

No, Amazon does not charge for order cancellation. If you were able to cancel your order on Amazon successfully, you would get a refund of the total cost of your purchase within 3 to 5 business days.

How to Cancel an Order on Amazon App

If you use the Amazon shopping app, you can cancel your order on the shopping app by following the instructions below.

  • Open the app and click on the ‘me tab’ icon at the bottom navigation bar.
  • Then click on the ‘your orders’ tab and select the orders you want to cancel.
  • Then click on cancel items and select cancelled checked items.

Once you have followed the instructions above, your order will be cancelled, and you will get a refund within 3 – 5 business days.

If I Cancel an Order on Amazon, will I be Refunded with a Gift Card?

Yes, you can be refunded with a gift card if you cancel an order on Amazon.

To do this, you can select the instant refund option and click on the Amazon gift card option.

Once the carrier has returned the item, the total cost will reflect on your Amazon gift card balance, and you can use the gift card as you desire.

Conclusion:

This article has explained the steps required to cancel an order on Amazon. We also answered some questions concerning refunds, such as how long it would take before you get refunded by Amazon.

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