There are two ways to troubleshoot error 5505 on Firestick. Firstly, you will experience the error 5505 on your Firestick [IF] you change your region or country that’s registered on your Amazon prime video or Firestick.
And there are two ways to resolve the location or country error on Amazon Prime Video. You can either change your country or region on Firestick or edit your location in your Amazon Prime account.
Changing your country on either Amazon Prime video or Firestick, it means that you are going to re-register your Firestick in one of the supported countries or removed the registered account and use a new account as the case may be.
Therefore, in this guide, we will walk you through how to fix Firestick 5505 error by changing your country on Firestick as well as changing your country on your Amazon account to clear the error code.
Note: Before you re-register your Firestick to match your new location you must re-register your Amazon Prime Video account to the new location.
How to Fix Error 5505 Amazon Prime
Here is how to clear the error 5505 you are experiencing on your Amazon Prime.
- Go to the Amazon Prime home and sign in to your account.
- Click on “Manage Content and Devices”.
- Preferences >> Country/Region Settings.
- Scroll to “Country/Region Settings” and click on “Change”.
- Select your new location, provide the postal address, and click update.
This solves the error code 5505 you are experiencing in your account. However, this is supposed to solve the problem. But, if you are using our Firestick for the first time in the country you would have to change to your country of location.
How to Fix Error 5505 on Firestick
Follow this guide to fix 5505 error code on Firestick if you intend to use it in a new location.
- Press the home button in your Firestick remote.
- Go to Settings
- Click on Preferences
- Select Location to fix error 5505.
- Enter the post/zip code of your new location
- Click on “Next”.
With all these in place, the error code 5505 you are experiencing due to a change of location will be fixed. The approach deregistered your device from the registered location to the new location.