Fitbit is popularly known to be one of the most well-liked and dependable fitness trackers available; as such you definitely wouldn’t expect to encounter an issue when using the Fitbit app on your iPad or iPhone or Android. It’s unfortunate that you cannot escape it one of these days as your Fitbit will ditch your hope and you will be left with no other choice than to start searching for how to fix the Fitbit app not working on iPad for iPad users, Fitbit app not working on iPhone for iPhone user and Fitbit app not working on Android for Android users.
We are aware of how frustrating it might be to log your exercises with your smartwatch but not be able to track your development on the Fitbit app. Or, if the Fitbit app won’t sync with your device (although these 2 issues require little different fixes).
However, there can be another explanation if your Fitbit tracker is not functioning even though you have upgraded to the most recent version but what about the app tracker that is constantly updated?
And here, we will outline all the steps to take to fix the Fitbit app not working on all devices.
Why is Fitbit App not Working on iPad?
There are several reasons why your Fitbit app is not working or syncing on your iPad. You won’t be able to track your progress or record any data if your device isn’t syncing with the app.
Take a look at some of the most typical causes of your Fitbit app not working and how to solve them if you are frustrated and wondering, “Why is my Fitbit app not working on iPad?”
The majority of your Fitbit and iPad problems are communication-related. Most of these issues, whether your iPad is unable to recognize your Fitbit, syncing won’t begin, continue, or finish, or there are pairing problems. They are just a result of poor communication. Here are some of the causes of Fitbit and iPad problems:
- Your Fitbit app has not been updated.
- Poor Internet connection.
- You can’t find an iPad app.
- iPad is too old.
- Bluetooth is not enabled on iPad.
- Fitbit server error.
- Interference from other devices.
- Fitbit has a low battery.
- Different modules are not being enabled.
The aforementioned are the reasons why you are experiencing the Fitbit app not working on iPad.
Recommended: How to Sync Fitbit
How to fix Fitbit App not Working on iPad
The following are some of the fixes to make your Fitbit app work again on your iPad. Follow the steps below:
Update your Fitbit App
Check to see whether you have the most recent Fitbit app version if the Fitbit won’t sync with the iPad. Most times, communication problems are simply caused by a software bug. To update Fitbit App to the latest version, follow the steps below:
- On your iPad, visit the App Store.
- Click on your profile symbol at the top of the screen, and scroll to see any pending updates to see if there are any.
- If the Fitbit app indicates that an update is required, tap “Update.”
To make sure that all of your apps are constantly updated, we advise that you enable automatic downloads.
- To turn on app updates, go to Settings >> App Store and check the box.
A smart suggestion is to ensure that your iPad is also running the most recent update, as this can also make the app act strangely. Visit the Settings section of your iPad to verify this. Your iPad needs to be plugged into a charger while waiting for it to be updated.
Ensure that you are connected to WiFi or Mobile Data
The next thing to check is whether you have a WiFi or mobile data connection. Since most applications don’t function offline, being disconnected from the internet is frequently a factor in your inability to utilize them.
Turning off mobile data is a common error that most people make.
- Go to Settings >> Mobile Data and confirm that this is checked as on to ensure that hasn’t happened.
- On an iPad, you may check the WiFi by swiping up, where it will be highlighted in blue, or by going to Settings >> WiFi and ensuring that it turns on.
- Next, search for WiFi that you can connect to.
This should fix the Fitbit app not working on iPad. However, if it doesn’t ensure you try out the next fix below.
Download the iPhone version if you can’t find an iPad app
You might have trouble finding the app in the App Store if you have an iPad from the third generation or earlier. You might need to download the iPhone version instead, follow the steps below:
- Go to the top left corner of the App Store and choose Filters.
- Select iPhone alone under Supports.
- Now select Search and type “Fitbit”.
Enable Bluetooth on iPad
iPad and Fitbit won’t connect. Once your Fitbit app has been downloaded, you should pair it with your iPad. Make sure your iPad has Bluetooth turned on. You won’t be able to sync it with your Fitbit if it isn’t turned on.
Ensure no other devices are interfering
Make sure your iPad has Bluetooth turned on. You might need to turn off Bluetooth on the additional device if you’ve got Fitbit connected to multiple devices.
Check Fitbit’s battery level
Check the battery life of the Fitbit since it won’t sync if it’s too low. You may need to charge it or replace the battery where necessary.
Enable different Modules
When the Fitbit dashboard doesn’t display information, it means that the various modules typically aren’t activated. Here’s how to go about it:
- Select Edit at the bottom of the app as you scroll down.
- The upper left corner of the modules that are not enabled will display a red/pink plus sign.
- For each module, you want to display, click on the Plus (+) sign.
- Choose Done.
Reinstall the Fitbit app after deletion
This is the last but not the least fix we can recommend. The Fitbit app should be uninstalled, then reinstalled. Apps occasionally only require a refresh. To delete the app, follow the steps below:
- Click on the Fitbit app and hold it down until the drop-down menu below displays
- Next, click on the Delete option.
- Search for it on the App Store to reinstall.
Ensure that you do not forget your login information to prevent losing any of your data.
Get a new iPad
Since anything older than a 4th generation iPad is not officially supported and might not function properly, certain older iPads might not receive new data. The only other option, if the aforementioned troubleshooting methods don’t work, is to buy a new iPad.
When your Fitbit app won’t work on iPad, it can be very annoying, but most of the time there is a simple solution. In general, users don’t usually report too many issues with the Fitbit app or the devices because they have fantastic features.
Fitbits are popular for a reason, which includes they are simple to use and incredibly trustworthy, and about 31 million people worldwide use them. Depending on how frequently you will use it, you can choose to use the Free or Premium Fitbit versions.
If you are still having problems, it could be worthwhile to get in touch with Fitbit or Apple directly; they might be able to give you some solutions on how to get the Fitbit app back up and running and prepared for your workout.