You have just completed a wash cycle only to discover the issue of the Samsung washer not draining, and you are wondering what you can do to resolve the issue because the washer needs to drain wastewater before the end of a cycle.
The Samsung washer not draining issue does not frequently occur, as the Samsung washer is a reliable and efficient device that rarely develops a fault. Hence, it is understandable that you might not know the proper steps to take to resolve the issue.
If that is the case, you have nothing to worry about as this article will look at the possible cause of the Samsung washer not draining and solutions you can employ to resolve it.
Why is the Samsung Washer Not Draining?
There are a wide variety of reasons that might cause the issue of the Samsung washer not draining, and some of the most commonly reported reasons are:
- The Samsung washer is not correctly leveled.
- The drain filter of the Samsung washer is clogged.
- There is an issue with the drain hose of the washer.
These reasons listed above and many others can be the cause of the Samsung washer not draining.
You can also check out How to Fix Samsung Washer DC Code Error.
The article’s next section will explain the troubleshooting solutions you can use to resolve the issues.
How to Fix Samsung Washer Not Draining
Different troubleshooting methods that you can use to resolve the issue of the Samsung washer not draining will be discussed in this section of the article.
Check that the Washer is Leveled
Before attempting any major troubleshooting solution, the first thing to do is to check that the washer is leveled because if it is not, it might prevent the washer from draining.
For front loading washers, you can check if they are leveled by placing your hands on both sides of the washer. If the washer rocks in any direction, it implies that it is not leveled. You should then adjust the leveling feet till it no longer rocks.
For top loading washers, you can check if they are leveled by pouring water in the tub below the pulsator level. If the pulsator is not positioned at the center, you should adjust the front leveling feet till the pulsator is centered.
Once you have made sure that the washer is leveled, you can now attempt to drain the water from the washer to confirm that you have resolved the issue of the Samsung washer not draining.
Power Cycle the Washer
An easy and efficient solution to the problem of the Samsung washer not draining is to power cycle the washer, as the wastewater will be forced to drain out of the washer at the beginning of the washer.
To power cycle the washer, you only have to switch off the washer, unplug it from its power source for roughly 10 seconds, and then turn it back on.
After power cycling, the wastewater is expected to drain out of the Samsung washer, and you can check the washer to confirm this.
Check the Drain Hose
The drain hose in the washer is integral to draining water from the washer, and improper installation or a clogged drain hose is one of the most common causes of the Samsung washer not draining.
You can check that your drain hose is functioning correctly by checking the following.
- That more than 6 inches of the drain hose is not inserted, and if connected to a standpipe or sink, you should check that less than 8 inches is not inserted in the standpipe or sink.
- Confirm that the hose is at least 18 inches high for 24 inches basins and not higher than 96 inches for 36 inches wash basins
- Ensure that the drain hose is properly secured and does not form an airtight connection.
- Check that the drain hose is not using drain hose extension kits.
- Check that the hose is not kinked, damaged, or clogged.
If the drain hose is clogged, you can unclog it by following the instructions below.
- Switch off the washer and unplug it from its power and water source.
- Then disconnect the drain hose from the washer and use a drain snake tool to unclog the hose or wash it with hot water, vinegar, and baking soda.
After you have unclogged the hose and confirmed it to be in optimal shape, you can go ahead and drain water from the washer to confirm that you have resolved the issue of the Samsung washer not draining.
Check the Pump Filter for Signs of Blockage
The pump filter in the front loading Samsung washer is essential in draining water from it.
If the filter is clogged, it might prevent the washer from draining effectively, so it is advisable to regularly clean the filter to improve the draining and also prevent odors emanating from the washer.
If you need to clean the pump filter after a cycle that used hot water, e.g., the pure clean, self cycle, and sanitize cycle, you should wait for an hour after the cycle has ended to clean, as the water in the washer at the end of the cycle will be very hot.
Follow the instructions below to clean the pump filter in your washer.
- Turn off the washer and disconnect it from its power and water supply.
- Then press the washer cover to open the front filter access panel.
- Prepare for possible water spillage while draining water in the washer with a towel and container.
- Locate the rubber drain hose, and with a bit of elbow grease, remove the cap of the drain hose by twisting it.
- Then drain the water in the hose, and twist the pump filter anti-clockwise to remove it.
- Then with the help of a toothbrush or any soft-bristled brush, remove every dirt and debris in the filter, ensuring that the drain pump impeller inside the filter is also clean.
- After cleaning the filter, reinsert it into the hose, ensuring it is appropriately secured.
- Then secure the drain hose cap back on the drain hose, put the drain hose back in the mounted clip, and close the access panel.
After cleaning the pump filter, you can attempt to drain water from the washer to confirm that you have resolved the issue of the Samsung washer not draining.
Check the Drain Pump
If the drain pump is defective, it might begin to malfunction and prevent the washer from draining water effectively.
You can check the drain pump by following the steps highlighted below.
- Turn off the Samsung washer and unplug it from its power and water source.
- If the washer is a front-loading design, remove the rear access panel to access the drain pump.
- For top loading washers, flip the washer over, ensuring that you tape the cover shut to prevent it from opening, to access the drain pump.
- Then disconnect the drain pump’s wire connector.
- Now check that the drain pump wire harness is safe and without any apparent damage.
- Detach the drain pipe from the pump by using pliers to release the clamps connecting it to the pump.
- Then remove the drain pump mounting screws and separate the pump from the washer.
You should then thoroughly inspect the drain pump, and if there is any sign that it is damaged, you would need to get a new drain pump.
How to Drain Water from Samsung Washing Machine Manually
If, for some reason, you need to drain water from your Samsung washing machine manually, you can achieve this by following the instructions below.
- Disconnect your washing machine from its power outlet.
- Then open the filter cover and unscrew the emergency drain cap.
- Hold the cap at the end of the emergency drain tub and gently pull out about 6 inches.
- Then allow the water to flow into a container.
- Once you are done draining, you should reinsert the drain tube, screw the cap securely into position, and close the filter cover.
This article has looked extensively at solutions you can employ to resolve the Samsung washer not draining issue. If you have tried any or all of these methods with little to no success, it is recommended that you reach out to a professional for further assistance.