8 Reasons your Roku Won’t Connect to WiFi

One of the things you might come across after leaving your Roku device for a while without using could be the struggle to connect to your Internet hotspot. And this could have left you stuck since your Roku won’t connect to wifi.

If this is you, then there are some troubleshooting steps you ought to have tried out such as restarting your Roku device and the TV.

However in a scenario where this isn’t working then you don’t need to fret as I will be breaking down everything you have to be aware of when this happens and the different ways you can self-diagnose it when your Roku won’t connect to wifi.

How to Troubleshoot your Roku won’t Connect to Wifi

Roku won't connect to wifi

In the event that your Roku TV isn’t connecting with your Wifi, then almost certainly, there has been a new update that could have changed the connection settings

You probably won’t know about this.

But, this is why a hard reset generally settles it, if Roku won’t connect to wifi. However, you might have to go through a considerable amount of loss when you carry out a factory reset.

Nonetheless, before you do that, Here are the few things you ought to do to self-diagnose this issue.

Recommended: How to Fix Roku not Working

1 . Start the Roku TV again

There are various ways you can restart your Roku TV. You can either utilize the power cycle style to restart it or utilize the remote method

  • Navigate to the home screen with your remote
  • Go to settings by clicking on the right arrow.
  • On the “Settings” window, go to system and then “System Menu”
  • Next, select “System Restart” if you are prompted with any option simply choose “Restart” and press “OK
  • After doing all these, the Roku TV will disconnect and reconnect again. 

in a scenario where this method doesn’t work, try out the next step below

Second method

  • Unplug your Roku from the Power Source 
  • Wait for about 30 seconds
  • Now, plug it back 

If there are no positive changes after doing this, try out the next troubleshooting step.

2 . Start Your Router Again

Since you’ve restarted your Roku TV or Roku Enabled TV the next thing you should troubleshoot is the internet hotspot. Sometimes the router might have one or two issues which are preventing it from linking with your Roku device.

That said, here is how you can do that

  • Go on your router and unplug it from the power source.
  • Wait for about 30 seconds and plug it back.

After doing this without any positive result your Roku won’t connect to wifi, then the next thing you ought to do is to check your network settings

3 . Test Your Network Connection

test your network connection

If you have a weak internet connection, or probably your internet connection is out. Your Roku device would not be able to work optimally.

You might not be aware of this since it doesn’t actually stop the wifi from connecting with your internet hotspot.

That being said, here is how you can check your internet connection

  • Get your remote and navigate to “settings” from the home screen
  • Now, navigate to Settings > Internet Connection > Check Connection.

If you can’t see the “check connection” displayed above: it simply means your Roku won’t connect to wifi.  And to resolve this, move your Hotspot to your Roku device and try connecting to it again.

4 . Move the Router closer to your Roku TV

If your router is placed at a distance too far from your Roku device, it could make the network less visible or make the connection signal weak. You can simply resolve this by moving the router closer to your Roku TV or Roku-enabled TV.

Below is an image of a router placed at a fairly poor location in a home setting.

Roku won't connect to wifi

5 . Update the Device

Well, you might ask, how you could possibly do that when you are not able to connect to your wifi. You can do that using an ethernet cable if you have one.

All you have to do after connecting to the internet using an ethernet cable is to go to the System section, then click on the Update button and wait for the update to complete before restarting the device.

6. Change the Router Connection Settings

In some scenarios, your router might update its firmware in the background which could lead to some changes in the configuration settings. These configuration changes could make it harder for your Roku TV to connect to your internet hotspot.

However here is how to resolve it, if that is the case.

  • Open up your router connection settings
  • Change your router connection settings from g/n to b/g/n. 

NOTE: if your Roku won’t connect to wifi, this procedure should be able to resolve that, however, if it doesn’t try out the steps below.

7 . Change your Router to a 2.4GHz WiFi Band

Most router works with the 2.4GHz frequency while some work with both 2.4Ghz and 5.0GHz, but it is dependent on what is supported by the device connected to the hotspot. if you are using a device that can only connect to a 2,4GHz wifi hotspot, a 5.0GHz frequency won’t work with it.

Since your Roku won’t connect to wifi, then you should check if you are not trying to connect to a 5.0Ghz network. if that is the case it won’t work you have to change it to 2.4GHz and try connecting it again.

8 . Carry out a Factory Reset

carry out a factory reset

A factory reset might is the last resort in case all the troubleshooting steps listed above aren’t working. 

That being said, here is how to perform a factory reset

  • On your Roku Remote and Press Home
  • Next, navigate to Settings and select it.
  • Choose System
  • Select Advanced system settings
  • Finally, Select Factory reset

If you are using a Roku Tv not a Roku Enabled device you navigate to “factory reset everything” but if you are using your TV with a Roku Stick follow the on-screen instructions.

however, if all this doesn’t resolve this issue you should contact the Roku support team over here.

Roku Remote not Working

If your Roku remote doesn’t seem to be working with the TV then here are the steps you should take to resolve it

  1. Restart your Roku box.
  2. Try removing the Roku Stick from the TV and wait for at least 1 minute before connecting it again.
  3. Replace the batteries on your Roku Remote
  4. Unplug and plug back your Roku TV and while the device starts up hold down the pairing button.

If none of this works, then you should test with another remote to be double sure that the issue isn’t coming from your remote.

If it does, then you need to get a replacement

Roku not Connecting to Wifi

If you are stuck with your Roku not connecting to your Wifi you can self-diagnose this issue by following these steps below

  • Restart your Roku TV
  • Update your router firmware
  • Restart your Router/Modem
  • Move your router closer to your Roku TV
  • Change your Router configuration settings,
  • Verify that you are connecting to a 2.4GHz network
  • Carry out a factory reset

How to Reset Roku TV

If you are looking to reset your Roku TV due to an issue such as a frozen Roku Tv or you are stuck with your Roku not connecting to wifi here is how to go about it.

  1. Ge your remote and press Home.
  2. Scroll and select Settings.
  3. Select System.
  4. Select Advanced system settings.
  5. Select Factory reset.
  6. On your Roku TV, choose Factory reset everything. or Follow the on-screen instructions for a Roku Enabled TV

Roku no signal on HDMI

If you are facing this issue the reason behind the “no signal” message are listed below

  • A dirty HDMI cable
  • Worn out connection pins inside the HDMI cable
  • Roku software outdated

To resolve these issue here are what you need to do.

  • Change the HDMI cables with a new one that hasn’t been bent or coiled up 
  • Instead of buying a new HDMI cable, you can simply clean the current HDMI cable while also cleaning any dust that has gathered around the ports.
  • Lastly, update your firmware software. You can do that by going to  Settings>System>System update

Why is my Roku not turning on

Unless it’s a technical issue, below are some of the most common reasons why your Roku device isn’t coming on

  • A faulty power cable
  • Your Roku Tv connection is loose.
  • You have a missing Roku update
  • Your Roku Firmware has an issue
  • Overheating


After going through the article, one of the reasons why your Roku won’t connect to wifi is due to your Router updates which in most cases could change the connection settings. However, it isn’t limited to that since it could also be caused by your Router frequency.

In some instances, it could be due to your router distance from the Roku Device, however, that shouldn’t be an issue if you don’t want to move the router closer to your Roku device, you can simply get a wifi extender if to resolve that.

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