A few reasons could be behind your Instagram account crashing whenever you are trying to post on the platform. It could be a poor network, low memory storage, outdated Instagram app, etc. So, in this article, I will teach how to fix Instagram keeps crashing when I try to post on Android or iPhone.
It’s worth noting that if the Instagram server is down you will not be able to post on the platform even when other reasons why the platform keeps crashing are not in place.
So, before you conclude that your Instagram app is crashing you must first check whether the platform’s server isn’t down. If it does, you must wait until it’s resolved before you can post on the platform.
Aside from this, all other reasons why the Instagram app crashes whenever you want to post on the platform or whenever you open the Instagram app are external and it can be handled with this article.
Why Instagram Keeps Crashing?
Here are some of the external reasons why your Instagram app keeps crashing.
- The Instagram server is down
- You have low memory or storage capacity.
- Your Instagram app hasn’t been update for a while
- The Instagram app has clustered too much cache.
- Software bugs and malware can cause your Instagram app to crash
- Your internet connection or coverage is poor.
How to Fix Instagram Keeps Crashing when I Try to Post
Now that you know why your Instagram app keeps crashing the next thing is the way to fix it so that you can access the platform.
Restart your Phone
Restarting your phone can help fix minor issues on your phone including apps that are crashing. While the process to restart your phone varies depending on the device. You can restart most phones by pressing the power button and choosing the restart button. Or you can simply power off your phone and power it on after a couple of seconds.
Check your Internet Connection
You must make sure that your internet connection is stable and can connect you to the Instagram server. However, if you are using mobile data you can enable offline mode and turn it off after a while. For a router, you should consider restarting your router and see if the internet speed will be strong and fast enough to let you post on the platform. You can use Fast to check your internet speed.
Update your Instagram App
You need to check your phone app store to see whether there is an update available. If there is an update then you should consider upgrading to the new version of the store.
Android
- Go to the “Google Play Store.”
- Click on the “Search” box and search for “Instagram.”
- Click on it and click on the “Update” tab.
Wait for a couple of seconds to update to the latest version.
iPhone
- Launch the “Apple Apps Store.”
- Tap on the “Search” icon at the bottom right corner.
- Search for “Instagram.”
- Click on the “Cloud” icon if there is an update available.
Clear the Instagram Cache
The Instagram app can crash if it’s gulp too much cache. You should consider cleaning it.
Android
- Go to your “Android Settings.”
- Scroll down and tap “Apps.”
- Click on the “Instagram” app.
- Click on “Storage.”
- Tap “Clear Cache.”
You can also click on “Clear Data.” However, this may log you out of your account. So, don’t use this if you can’t remember your password and you are not ready to use the “Password Forgot” feature to reset your Instagram password.
iPhone
- Go to your “iPhone” settings.
- Click on”General.”
- Scroll down and select “iPhone Storage.”
- Find and click on the “Instagram App” from the list.
- Click on “Offload App” to free up the storage used by the app. However, this won’t delete your document and data.
- To delete all data and documents you need to click on the “Delete App.”
Check for OS Update
If your phone’s operating system is outdated it can cause the phone to slow down, crash some apps while in use and even malfunction. It’s advisable to search for OS updates once in a while if it’s been long you get the notification that you should upgrade to the latest OS for your device.
iPhone
- Go to your “iPhone Settings.”
- Tap “General.”
- Click on “Software Update.”
- Wait for your phone to connect to the Apple server and check whether there is an update available.
- Tap “Update Now” if there is an update waiting for you to download and install the update.
- Enter your “iPhone Passcode.”
Android
- Click “About Phone” on your “Android Settings.”
- Tap “ColourOS” to check for an update.
If there is an update available click on the download button to download and install the update.
If you are using a Samsung phone you should consider the steps below.
- Go to your “Samsung phone” settings.
- Scroll down and click on “Software Update.”
- Tap “Download and install” for your Samsung phone to search for the latest update.
If there is an update for your Samsung phone you should download and install it.
Uninstall and Reinstall the Instagram App
You may need to uninstall the Instagram app and reinstall it again before the app stops crashing. However, always remember to restart a device before reinstalling any app once you uninstall it.
Android
You can uninstall the Instagram app via three different methods on your Android phone. However, I will share with you the quickest way to achieve this.
- Go to your “Phone” app menu.
- Press and hold the “Instagram” app.
- Click on “App Info.”
- Tap “Uninstall.”
You should restart your phone before reinstalling the Instagram app.
iPhone
- Press and hold anywhere on your “iPhone.”
- Locate the “Instagram” app and press the “-” on it.
- Tap “Delete App” from the pop-up.
- Tap “Delete” again to delete the app data.
The Instagram app will be deleted from your phone. Restart the phone before reinstalling the app.
With this article on how to fix Instagram keeps crashing when I try to post you should be able to fix it IF it’s an external factory and not a server problem.