If you are having a sleepless night with your Microsoft Team video not working here is a guide we put together to digest how to fix your Microsoft Teams Camera not working not working on Windows 10 and Windows 11 computers.
Although, the Microsoft Team is similar to Zoom and functions almost in a similar way. However, the platforms’ experiences are different based on the users’ reports and feedback.
Even though the Microsoft Team communication platform has helped a lot of users there are some areas that need attention some of which include the Team Camera not working.
Therefore, we will consider a few ways to explore to fix the Microsoft Team app camera not working on Windows.
Why is my Teams camera not working
There are a few reasons why your MS Team cannot detect your Windows 10/11. This could be due to your outdated Windows OS, outdated Microsoft Team app, permission issue, camera problem, hardware problem and others.
so, for the sake of this article, we will take a look into how to fix your MS Team camera not working.
How to Configure Microsoft Teams Camera App
It doesn’t matter whether you are an expert or a beginner. If your MS Teams camera is malfunctioning just take the following steps to configure your MS Teams camera perfectly.
- Launch the Microsoft Teams app on your Windows 10 or Windows 11.
- Click on the “3 dots” located at the top-right of the MS Teams app screen.
- Click on the “Device” option.
- Scroll down to “Camera” and choose your choice of camera to use.
- Check the “Camera” preview to confirm everything is working fine.
Now, with this, the Microsoft Teams camera should be working fine. However, if the Team camera isn’t working as expected you’d want to check out our guide on how to fix the Microsoft Teams camera not working below.
How to Fix MS Teams Camera Not Working
We will discuss various troubleshooting tips or techniques you should put into configuration to fix your MS Teams camera not working on your Windows 10 and Windows 11 computer.
1. Enable Camera Access on your Windows
If your camera access is restricted your Microsft Teams camera might not work. So, you need to double-check whether your camera is properly connected to the MS Team app.
- Press the “Windows” key on your keyboard.
- Choose “Settings” from the left menu that pop-up.
- Click on “Privacy” to access your Windows laptop/desktop camera, location, microphone etc.
- Scroll down to “Permission” and click on the “Camera” option.
- Scroll down and toggle on “Allow Desktop apps to access your Camera.”
The steps above grant the Microsoft Teams app permission to access your Windows camera during communication.
Update your Microsoft Teams
If you are running outdated Microsoft Teams software on your Windows 10 or Windows 11 computer it could result in the MS Teams camera not working as you’d need to stay current with the app or software version on your computer.
So, we will walk you through how you can update your Microsoft Teams software to fix the software not working problem.
- Launch the “Microsoft Teams” software on your Windows computer.
- Click on the “3 dots” beside your profile picture at the top right.
- Click “Check for Update” from the drop menu.
- This app will check for the latest update; if an update is available, the latest version will be downloaded and installed automatically.
- Click on the “X” to close the “MS Teams Software.”
- Relaunch the program and go to “Device >> Camera” and click on “Make a test call.”
If it works then everything should be working fine and the camera not working fixed.
Update Windows 10 or Windows 11 Camera Drivers
You will likely be experiencing the MS Teams camera not working if your Windows 10 or Windows 11 camera is outdated. So, you’d want to be surreal that the Windows camera driver is up-to-date.
- Click on the “Search” icon on your Windows.
- You want to search for “Device Camera” and click on it when it comes up.
- Click on the “drop-menu” beside the “Camera”
- Right-click on your Windows “Camera” and choose “Update Driver.”
- Choose “Search automatically for drivers” to search and download the most appropriate camera driver for your Windows.
- Your Windows computer will connect to the internet, search for the latest driver for your camera, download the driver, and install it.
Once the installation is complete just restart your PC and launch the Microsoft Teams software to try to make a call and confirm whether the camera is working perfectly now.
Update your Windows OS
Microsoft rolls out Windows OS updates at regular intervals to be surreal that the OS is stable and free of any kind of attack. However, if you choose to shy away from the latest Windows OS you might be facing different issues just like this on software that you are running on your device.
- Click on the “Windows” start icon.
- Go to “Settings.”
- Click on “Update & Security.”
- Click on “Windows Update” on the left panel.
- Click on “Check for Update.”
- Wait for your Windows computer to check for the available update.
- If there is an update available; download and install the update.
- Once the update is done then you’d need to restart your PC.
Uninstall and Reinstall the Microsoft Teams Software
If the Microsoft Teams Software is corrupt it can fixate the MS Teams camera not working and won’t be fixed until the corrupted file is deleted.
- Go to your Windows “Control Panel.”
- Click on “Uninstall a program.”
- Locate and click on “Microsoft Teams” and click on “Uninstall” on the nav.”
- Restart the PC to remove all the remnants.
- Go to the Microsoft Team installer official page to download and install the latest version.
Disable Webcam Protection
Your anti-virus may be protecting your computer webcam. Most anti-virus programs have a feature dedicated to fixing your computer webcam and as such it can block the Microsoft Teams software from accessing the camera. So, you need to check out whether the feature is blocking it. Meanwhile, you can just beckon on the Windows Defender program on your PC to protect your Windows computer against any unauthorized program access.
Downgrade Camera Driver
If your Windows camera and Microsoft Teams software is working perfectly before updating you can just roll back to the previous version. To downgrade your camera driver kindly follow the steps below.
- Click on the “Search” box on your Windows.
- Search for “Device Manager.”
- Click to expand the “Camera” picture.
- Right-click on the “Camera” and select “Properties.”
- Click on “Driver” >> “Rollback.” If the option is clickable then you can downgrade the driver’s version. But if it’s clickable then you can just click to downgrade to the previous version.
Allow Camera on Browser Notification
Here is an alternative to all the MS Teams camera not working for an emergency purpose. You can beckon on this pending you will be able to fix the issue.
- Go to the Microsoft Team website o your browser.
- Sign in with username and password.
- Click on the “Use the web app instead” option.
- Choose the name of the “Organisation” if it’s available.
- Click on the “Continue” button.
- Click on “Chat” or “Teams.”
- Locate and click on the “Video call” button at the top right.
- Click “Allow” from the pop-up notification.
- Done.
The steps above will open your Windows camera without using the official Microsoft Teams software on your Windows. With this guide, you should be able to your Microsoft Teams camera not working