Amazon Prime Video is an amazing website to stream different kinds of movies on demand across the globe with a 30-day free trial. This is to test the water whether it is worth it or not which allows you to cancel your free trial on or before the end of the time, failure to cancel your trial will lead to Amazon charging your credit or debit card.
However, if you are struggling to cancel your subscription on the platform this article will address that and put you through how to cancel subscriptions on Amazon Prime Video.
It’s worth noting that you cannot cancel your subscription on Amazon Prime Video using any device that you linked to your account. This has to be done on the Amazon Prime Video official website to be able to cancel the subscription.
Meanwhile, Amazon Prime is available on all devices both streaming and smart devices such as Samsung, Apple TV and others. Here is a guide to check out about how to activate Amazon Prime Video on a Smart TV.
Amazon Prime Free Trial
Amazon offers a 30-day free trial for all regular plans such as family and business plans. While the students’ plan lasts for 60 days and comes with a cheaper rate. However, while creating your Amazon free trial account you will be prompted to choose a payment method and add the payment details [IF] you selected a credit card as your means of payment.
Meanwhile, after the free trial, Amazon will charge you for the plan you selected. So, you must proceed to your Amazon account settings to cancel your subscription before the trial period ends or before the end of the active subscription.
How to Find Membership Expiry Date
Should you choose to wait for Amazon to update you when your membership expires you might not have enough time to cancel your subscription and this will lead to Amazon Prime Video charging you for the month. However, it is worth it to know when the membership will expire.
- Go to the Amazon account page and log into your membership account.
- Hover your mouse pointer to your account profile with the “Hi” message and select your “Account”.
- Select “Prime” from the options available.
- A new page will come up detailing your Amazon Prime membership expiry date.
With this, you will know exactly when your Prime membership will expire and when it’s the right time to terminate your Prime membership on Amazon.
How to Cancel Subscriptions on Amazon Prime Video
You can only cancel your Amazon Prime Video subscription directly from your account dashboard. Here are the steps to take.
- Go to the Amazon Prime Supports page.
- Click “End Membership” on the ” End Your Amazon Prime Membership” page.
- Sign in to your Amazon Prime free trial or paid account with your login credentials.
- Click “Continue to Cancel”.
- Click “End Now”.
- Click “Cancel” on the “Cancellation” page.
- Done.
That is all you have to do to terminate your subscription on Amazon Prime. Meanwhile, your account will be active until the end of the billing cycle.
How to Cancel Amazon Prime Video Subscription on Mobile
If you are using either the Amazon Prime app for Android or iOS you can equally find your way around it and cancel or upgrade your membership before the end of the active membership.
- Open the Amazon app on your phone.
- Click on the “Menu” button.
- Select your “Account” from the new page.
- Navigate to “Account Settings”.
- Click on “Manage Membership”.
- Log in to your Amazon Prime account using your email and password.
- Click on “End Membership for paid subscribers or “End Free Trial” for free trial users.
- Select “Cancel my Benefits” from the options.
- Click on “End Now”.
- Done.
How to cancel your Amazon Prime Subscription through Prime Video
By default the steps above will help cancel your Amazon Prime subscription. However, if you are trying to cancel the subscription via the Prime Video website you will be redirected to the Amazon page. If this is confusing you may want to take the following steps.
- You first need to log into your Prime Video account before you can be redirected to your Amazon account to cancel your subscription.
- Hit your “Account Profile” icon at the top right to open the dashboard menu.
- Click “Account & Settings” from the menu.
- Locate the “Prime Membership” on the “Account & Settings” page.
- Hit “Edit on Amazon” on your Prime membership tab to redirect you to your Amazon account where you will be able to cancel the Prime subscription.
- Once you are on the Amazon page you should follow the steps above to cancel your Amazon Prime Video subscription from your Amazon account.
How to Cancel Amazon Prime Video Add-on
If you have some add-ons added to your Amazon Prime Video and would love to cancel them all before the next billing cycle here are the steps to take.
- Open your browser and go to the Prime Video subscription page.
- Sign into your Amazon account using your username and password.
- Go to “Your Channels” and hit “Cancel Channel” next to the subscription you want to end.
- Follow the onscreen instructions to confirm that you want to cancel the selected channel. You will be persuaded not to go with different offers but if you have determined to end the subscription click “Confirm.”
Your Amazon free membership plan should end now. However, If your membership expiry date is in a few days. The subscription will be valid until then but you will not be charged without deleting your credit card or payment details.