The fastest way to block your account from transactions is to contact your account manager or customer service to place a bar on your account from transacting. However, if this happens off the working-hour then there is a quick way to keep your account safe and render your ATM card useless if taken at gunpoint or misplaced.
In this guide, I will walk you through how to block a GTbank ATM card to pause all transactions until you feel your money is safe in your account.
There are several ways to block your GTbank ATM card. You can block online, using social media, with GTbank USSD code and GTbank internet banking application. However, the downside of blocking your ATM GTbank card is that there is no direct USSD code to block your ATM card on another phone unless you put a call through to the GTbank customer service.
You also want to beware of scammers when you want to block your GTbank card. Currently, GTbank does not have the means to block cards by SMS. The only way you block your card with messages is via the GTbank social media handle on X. You also want to beware of imposters so that you will not release your valuable information to them.
It’s also worth noting that a GTbank customer service representative on social media will not message you first.
In other not to fall victim, do not use social media if you are NOT an internet expert. Always rely on the either USSD code, online using internet banking or contacting customer service representatives.
How to Block GTbank Account with 737
You need your GTbank account registered phone number to block your account. Without it, blocking your account is impossible. Therefore, I will walk you through how to block your GTbank account with USSD code *737#.
- Dial the code *737*51*10# on your phone.
- You will see “Kindly input the NUBAN Number. What you need to do here is to type your “GTBank Account” number and click “Send”.
- Enter “1” and press send to “Hotlist the ATM Card” link with the “NUBAN”.
- Type your “ATM code” when prompted and hit the “Send button.”
- Wait for some seconds and a response that your GTbank ATM has been blocked with the code will appear.
How to Block GTBank ATM Card using Mobile App.
This is my choice to block GTBank card but it requires GTBank internet banking ID. However, you also need to have access to the internet. You use a third-party phone number if possible. However, the limitation is that you not be able to transfer more than 30k in a week but can be lifted when you visit the nearest bank or use mobile banking to lift it with your new ATM card.
- Launch your GTBank mobile app.
- Enter your Internet banking ID and log in to your account.
- Click “Card” in your GTBank app.
- Click on “Block my Card”.
- Select the reason why you want to “Block” your GTBank ATM.
- Click on the “Continue” button.
- Enter your “6-digit” token and click “Done.
Your GTBank ATM card will be blocked instantly and it will not be useful either online or offline.
How to Block GTBank Card using Internet Banking.
This is easily done using the web browser either on mobile or PC. Follow this procedure to block stolen GTBank ATM cards.
- Log in to your GTBank internet banking portal.
- Click on “Card” on the left panel.
- Click on “Card Hotlist”.
- Select the “Card Number”, the “Reason (card lost, suspected fraud or stolen card”, provide answers to your security questions and click “Continue”.
- Press your “Token”, enter the “6-digit” and click “Submit”.
That is it. Your GTBank ATM will be blocked. However, the card will no longer be useful again. You will need to request a new GTBank card.
How to Block My GTbank ATM Card
Another way to block your GTBank ATM card is to contact GTbank customer service. You must contact GTbank customer service for help to block your card or transaction on your account until you come into the banking hall to request the account be unblocked.
However, to do this, you must have enough call cards because you will likely be placed on hold while frontline customers are being attended to. You will know how long you are going to wait and your number on the waiting list.
- To contact GTbank customer service to block your account or ATM card call this contact +234700482666328, +23414480000. These are live lines. They are always available.
However, during your interaction with the customer representative, you will need to provide your account information such as your account number, card details, name, associated phone number and email address. You may also be asked to provide your means of identification number.
GTbank Contact Information
You can contact GTbank using the following contact and social media information.
- Head office address: Plot 635, Akin Adesola, Victoria Island, Lagos.
- Telephone number: +234 1 2715227
- Email address: gtbankdigitalgroup@gmail.com
- Facebook: Guaranty Trust
- Instagram: @gtbank
- Twitter (X): @gtbank