How to Unpair and Reset Xfinity Remote (X1, Flex, XR15, and XR16)

Pairing and unpairing your Xfinity remote should be a problem. It is as simple as when pairing your smart TV remote at home. This is similar for all Xfinity remotes whether you are using X1, Flex, ZR15 and XR16. In this article, I will teach you how to unpair Xfinity remote through Xfinity.com/unpair.

What you need to unpair your Xfinity remote from your TV is a combination of a few codes on the remote. It doesn’t matter whether the remote is a voice remote or the normal manual remote without a voice command.

So, when your Xfinity remote is unpaired you cancel the program or link between the remote and the TV receiver. This could mean that you want to use the remote with other devices such as TV boxes or adapters or the TV remote isn’t working and you want to pair a new remote to your Xfinity device.

Since once the Xfinity Voice remote control is paired or programmed to work with a particular TV or adapter it cannot be used with another TV box or adapter again unless the connection is unpaired using the Xfinity.com/unpair webpage or using the Xfinity remote control to break the connection.

What is Xfinity.com/unpair

Xfinity.com/unpair is the official Xfinity troubleshooting tips page where you will find all the instructions to unpair your Xfinity remote and technically everything about all Xfinity products. However, this article will explain the prerequisite steps to take to unpair an Xfinity remote.

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Unpair Xfinity Remote on Xfinity.com/unpair

Follow the steps below to unpair an Xfinity remote TV control if your remote has the “Setup button”.

• Press and hold the “Setup Button” until you see the green light turned red. This is typical within 3-5 seconds.
• To reset the remote and break the connection press “9-8-1.” Wait until the status green link blinks twice to reset the pairing. If the green light failed to blink twice to indicate that the remote has been unpaired then you need to repeat the process.

So, even without visiting Xfinitu.com/unpair and signing in to your Xfinity account, you can easily reset and unpair your voice remote control from the programmed devices.

Unpair Xfinity Remote without the Setup Button

If your remote control doesn’t have the ‘Setup button” and has a number key just like XR15 Xfinity X1 or Flex Voice Remote you can follow the procedures below to reset the remote to unpair it and take control of it.

• Press and hold the remote ” A (triangle) and D (diamond)” simultaneously [that is at the same time] and wait for a couple of seconds, say about 3 – 5 seconds until the red status light changes to green.
• Press “9-8-1″ while you keep your eyes on the status light and watch it blink twice to reset and unpair the remote from the programmed device.

The paired remote control will now be unpaired. At this time, you can use the remote with other available and supported TV boxes and TVs. But, once programmed with a new device it cannot be used to control another device until the pairing is unpaired.

Unpair Xfinity Remote Without Number keys and Setup Button

If your Xfinity remote doesn’t have the number keys and the setup button are also missing, there is a way around it. This is seen in the XR16 Xfinity Flex Voice Remote.

So, to unpair the remote you need to take the following steps.

XR16 Xfinity Flex Voice Remote

• Press and hold both the XR16 Xfinity Flex Voice Remote “Info” and “Home” together for 3 seconds or 5 seconds until you see that the LED light flashes.
• Do the following in sequence… Press “Power, Last (Last Arrow <-) and Volume Down (–).”

This will reset and unpair the remote. Once this is done the voice remote will no longer respond to voice commands until it’s paired to an X1 device or any available device that supports the voice remote.

Note: If the Xfinity voice remote does not work after it has been unpaired you need to do simple troubleshooting as this will reset the remote and reinstate it to a working state. If the troubleshooting failed then you need to do a factory reset.

For more guidance, we will refer you to the Xfinity help centre.

Flex Remote

It’s quite easy to unpair the Xfinity Flex remote even as a novice. Therefore, we will explain in simple language the steps to take to unpair your Xfinity Flex remote.

Follow the steps below to unpair the Flex remote and XR15 Xfinity X1 remote

• Press and hold the A  and D  buttons simultaneously for 3 seconds.
• Release the buttons the status light changes from red to green.
• Press 9-8-1 on the remote.
• Your Flex remote unpaired is completed once the status light blinks blue light twice.

That is how to disconnect the Xfinity remote from the TV. With this; your unpair flex remote nightmare should be resolved.

 XR16 Remote

The steps to take to unpair XR16 remote are different from the steps to take to unpair XR15 remote. So, to unpair your XR16 Xfinity remote kindly follow the steps below.

• Turn on your XR16 remote.
• Press the “Power” and “Menu” buttons at the same time.
• Press the “UP” and “DOWN” buttons at the same time.
• Navigate to and select “Restore Default.”
• Select “OK.”

The steps below will reset your XR16 Xfinity remote and return all the settings to default including removing all paired devices.

Xfinity XR16 Remote Not Working

You are not alone if you are experiencing the Xfinity XR16 remote not working after pairing it. So, here, we will take a close look at how to fix the Xfinity xr16 remote not working.

How to Fix XR16 Remote not Working with a Setup Button

Below are the steps to take if your Xfinity XR16 remote is not working with a setup button.

• Press the “Setup” button.
• Release the button once the LED changes from red to green.
• Press “9 & 8 & 1” without the quotes.
• The LED will blink twice to confirm that the remote has been reset.

With the XR16 remote reset to the default, it should work fine if it doesn’t before. This also works well with Comcast remote. It’s easy as saying how to unpair XR16 remote is the same as how to unpair the Comcast remote.

XR16 Remote Reset

If you check the Xfinity.com unpair instruction page you will find out there is no particular instruction on how to reset this particular Xfinity remote. If you have the XR11 you wouldn’t have a problem doing this but the XR16 seems impossible. But that doesn’t mean it’s impossible to reset.

So, here, we will explain the steps to take for the XR16 remote reset procedures.

1. Press and hold down the “Info (i button) + Home (house button) for three seconds.
2. Release both buttons once the LED light flashes.
3. Press the power, Last (left arrow button) and Volume Down (- button).

With the steps above; your XR16 Xfinity remote will be reset and restored to the factory setup.

Reset Xfinity Flex Remote

Here in this aspect of Xfinity.com/unpair instructions, we will consider how to reset the Xfinity flex remote to the default.

• Press and hold the Info (i) button and the Home button (house icon) at the same time.
• Let go of both buttons once the status light on the remote blinks.
• Press Power, the Last (<- arrow) and the Volume Down (-) button on your remote in sequence to complete a factory reset.

With the steps above, you should see your Xfinity Flex remote reset to the default or factory settings.

How to Disconnect Xfinity Remote from TV

You cannot disconnect your Xfinity remote from your TV by just removing the battery because when next you insert a new battery the remote will be paired with your TV automatically.

Therefore, we will quick reveal how to disconnect the Xfinity remote from the TV without removing the batteries.

• Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote.

Once the LED status light blinks twice the remote has been unpaired from your TV and it’ll disconnect from the TV completely.

How to Unpair and Repair Xfinity Remote

Both the steps to unpair and repair the Xfinity remote are simple. We have discussed virtually how to unpair the Xfinity remote in this guide, and here, we will take a look at how to repair the Xfinity remote once it has been disconnected from your TV.

• Press and hold your Xfinity remote (i) button for about 5 seconds.
• The voice remote light will change from red to green.
• Enter the three-digit pairing code on your screen.
• Once the code is entered correctly your remote will be paired successfully.