How to Reset Ecobee Thermostat

There are a series of issues that are common with the Ecobee thermostat such as your wifi not connecting or maybe the thermostat isn’t functioning correctly and probably you’ve tried out different troubleshooting tips however the issue persists. 

Then in that case you need to carry out a factory reset.

Deciding to Reset your Ecobee Thermostat isn’t limited to these issues, sometimes it might be because you want to move to another house or maybe you want to sell your Ecobee thermostat.

And, in this article, I will be breaking down how to reset Ecobee thermostat, however, since you are well aware that resetting any electronic device brings it back to its default settings. below are some common reasons that make resetting your Ecobee thermostat inevitable.

Why Reset An Ecobee Thermostat?

Some of the main reasons you may need to reset your Ecobee thermostat are listed below.

Ecobee Wi-Fi Not Connecting 

 How to Reset Ecobee Thermostat

The ecobee thermostat heavily depends on a wifi connection. If your ecobee isn’t connecting to your router. and you’ve verified that the router is working perfectly and the signal is okay.

Then you might need to carry out a reset on your ecobee thermostat because of the following reasons.

Move to a New House

In a scenario where you have just changed your apartment, it’s required of you to reset the ecobee thermostat and the HVAC system.

If The Thermostat Isn’t Functioning Correctly

Sometimes, the ecobee thermostat functions incorrectly, due to varying reasons. If your ecobee thermostat isn’t working correctly and you’ve tried rebooting it, but it keeps malfunctioning, then you need to reset it.

Selling Your Thermostat

Also, if you want to give out your ecobee thermostat or you want to sell, it, its strongly recommended to reset. Moving on, below are ways to reset your ecobee thermostat

How to Reset Ecobee thermostat

Following the steps below you will learn how to reset your Ecobee thermostat and restore it to the default with all personal settings erased.

Registration Credentials

 How to Reset Ecobee Thermostat

If you have misplaced your ecobee password or your email, you can reset it by following the steps below.

  1.    Go to “Main Menu”.
  2.    Choose “Settings”.
  3.    Now choose the “Reset” option.
  4.   And finally, select “Reset Registration”.

NB: make sure you use a password that you can easily remember.

How to Reset Ecobee thermostat Schedule and Preferences

Now, If you are having issues related to the current schedule, or the preference you’ve set, you might not need to reset the whole device, you can simply reset the schedule and preferences, so that the ecobee thermostat will still keep your configurations and your account in memory

To reset Schedule and preference, follow the steps below:

  1.    Go to “Main Menu”.
  2.    Then proceed to choose “Settings”.
  3.    Next, select the “Reset” option.
  4.   And finally, select “Reset Schedule and Preferences”.

Since you’ve figured out how to reset ecobee thermostat specifically for registration and for the schedule and preference, let’s move on to how to reset ecobee thermostat HVAC .

How to Reset Ecobee thermostat HVAC Equipment Settings

TO reset your HVAC setting, follow the steps below:

  1. Go to “Main Menu”.
  2.    Then proceed to choose “Settings”.
  3.    Next, select the “Reset” option.
  4.   And finally, select “HVAC Equipment” and then select yes.

If you aren’t exactly sure on what aspect to reset simply carry out a reset all on the thermostat and to do that follow the instructions below

How to Reset Ecobee thermostat Completely

How to Reset Ecobee Thermostat 33

Now, this option is most preferred if you want to sell, Move into a new home or maybe you have tried all other troubleshooting tips and, your thermostats keep malfunctioning. 

To carry out a complete reset, follow the instructions below

  1.  Go to “Main Menu”.
  2.    Then proceed to choose “Settings”.
  3.    Next, select the “Reset” option.
  4.   And finally, select “Reset All”.

NOTE: Carrying out a reset will wipe out your schedule and preference, including the device configuration and return the thermostat to its factory setting.

After doing this, you will have to set up the device from scratch.

How do I reset my Ecobee without Password?

To reset your ecobee thermostat you have to log in to access the App interface, or via this website and if you aren’t able to login into the app may be due to an incorrect password, simply follow these steps to retrieve a new one

  • Navigate to the Login page
  • Now, select the “forgot password link
  • Net, enter the email associated with your account
  • In a few minutes, you should receive a link to reset your password

By now, you should have figured out how to reet ecobee thermostat for whatsoever reasons. Below are commonly asked questions regarding the topic.

How to Reboot Ecobee Thermostat

Most commonly rebooting your ecobee thermostat isn’t a straightforward procedure, however, it’s quite easy to carry out.

There are two ways to reboot your ecobee thermostat and the first one is


How to Restart Ecobee Thermostat [Method 1]

Unplug the beaker controlling your HVAC to cut out any power to the thermostat and the HVAC device. Now, wait for 40 seconds before you restore power to it 

How to Restart Ecobee Thermostart [Method 2]

Another alternative to cutting out the power is by removing it from its wall housing and then waiting for 30 seconds before putting it back into its housing

Both methods above will reboot your ecobee thermostat.

How to Reboot Ecobee Thermostat Remotely

If you want to reboot your ecobee thermostat remotely, you have to use the app however it follows the same process just as similar to the ones above, the only difference is you have to wait for a minute.

Let’s see, how you can do that:

  • Launch our app
  • tap on the fire or snow icon which is located above the temperature number. 
  • On the menu, screen Select “Off,” to turn off the unit.
  • instead of waiting for 30 seconds wait for a minute and then go back and reopen the on/off the menu to turn ON the thermostat.
  • After doing this your thermostat will reboot itself.

How to Reset your Ecobee3 HomeKit Connection

  1. Go to your Ecobee3 thermostat and Tap the Main Menu button on your Ecobee3 thermostat.
  2. Navigate down to Settings and select it.
  3. Now, go to Reset and then Reset HomeKit.
  4. Finally, tap on the Yes button.

How to Restart Ecobee3 lite

To restart your ecobee3 lite follow the instructions below.

  • Long-press the main button on your ecobee switch+ till you hear a voice prompt saying “restart device”
  • Now press the on button once to restart your device

How to Reboot Ecobee 4 thermostat

To restart your ecobee4 follow the instructions below.

  • Long-press the main button on your ecobee switch+ till you hear a voice prompt saying “restart device”
  • Now press the on button once to restart your device

What is the best way to use the Ecobee sensor?

To better utilize the sensor, place it at a height of five feet from the ground and also make sure it has a clear view of the room it is in and also ensure it is in an open area.

Doing all these increases the accuracy of the temperature reading.

How do I find my 4 digit Ecobee code?

Here is a quick way to do that.

On your Ecobee screen tap the bottom left side to open the main menu, over there you will see the 4 digit code.


Resetting your Ecobee device isn’t an issue, you only need to understand the version you are using while trying to reset it and also, you need to understand that resetting shouldn’t be the first step to saving any electronic-based issues, instead it should be the last. 

Now, what if your Ecobee thermostat isn’t powering on, here’s what you need to do

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