Ara.apple.com is a platform to share Apple screen with Apple advisory using Apple Ara remote assistance and ara.apple.com session key. The Apple remote assistant will be able to render the needed assistance through Ara.apple.com screen sharing software.
This activity requires Apple screen session keys to download Ara Apple software to share Apple iPhone, iPad, and macOS screen with Apple advisor with the help of the remote assistance feature. This, however, implies that iPhone/iPad and Mac users need to download Ara.apple.com screen share software on your macOS device.
This guide will help you with how to share Apple Screen and macOS computer screen with an Apple advisor using Apple Ara.apple.com software.
However, before the “How-to” here is a quick precaution to take while using the Apple Ara site to sharing your Apple device screen with an advisor.
You have to be very smart with Ara.app.com share your Screen in other not to fall victim of the fake platform trying to deprive Apple device owners access to Ara.apple.com trying to portray the fake site as the real site.
The power of internet hacker and scammers can make you lose valuable information on your Ara.apple.com sharing your screen with Apple advisor through Ara-apple.com or Ara@apple.com instead of Ara.apple.com (the official web portal).
The two links look similar, but, the hacker “Ara.apple.com screen share” platformURL carries hyphen “-” or “@” which the real Ara site didn’t. The fake Apple Ara site was created by scammer to force Apple users to share their screens with the wrong advisor who could steal information without permission.
By default, using the Ara.apple.com screen sharing software with Apple advisors share everything on your Apple device screen. The Apple support that attends to your Apple screen will only be able to see your files and will not be able to access them.
Unlike the Ara-apple.com that forces you to download malicious files on your Apple device and forced you to download Apple Ara software from a source different from the official download source.
You also stand the chance to be redirected to a phishing site or asked to call a number for assistance which the Apple said they’d not ask you to do when sharing your screen with a remote assistance.
When you need an urgent means to contact an Apple support for assistance, always use Ara.apple.com and NOT Ara-apple.com. Please take note of the [fake] hyphen between Ara and Apple in the fake site address.
This is what it means for using the Apple Ara.apple.com to share Apple screen with an Apple advisor for an assistance.
- You agreed to download Apple Ara software and install it on your Apple device
- You automatically grant Apple advisor or assistance to view your desktop screen
- The session will be recorded and saved in the Apple database for quality service for 30 days.
Meanwhile, it is worth to note that the Apple assistance will be able to view everything on your Apple device screen. In case you have some sensitive files you do not want the assistance to view, you should remove it from the screen.
Even though the Apple support will not be able to view your files without permission, you should take the pain to hide important information that has nothing to do with the required support from Ara.apple.com share your screen.
The screen share software is regional based. Therefore to download Ara.apple.com software you must choose your country. Selecting another location will download another version of the Apple screen sharing software. That is the only basic requirement that needed to be considered when you want to share your Apple device (s) screen with an expert in the other end.
- Go to Ara.apple.com.
- Click “Choose location/region”.
- Select your country from the list of countries.
- Accept the terms and conditions.
- Click on the “Arrow” button to proceed.
Now, you have to wait to share initiate the screen sharing with the expert on the other end. Meanwhile, if there is an important document you do not want to share with the Apple expert attending to you kindly hide it from the desktop.
Ara.apple.com Screen Sharing
If you are ready to go head-to-head with an Apple assistance with your ara.apple.com session key using the remote assistance Ara.apple.com software platform, here is how to go about it sharing your Apple device screen.
- Visit Ara.apple.com on your Apple device
- Apple advisor will give you the Ara session key for your screen sharing assistance to authorize the request. Kindly type the Ara session key and click on the “Go” arrow button.
- An indication to show that you have shared your screen with [supposed] Apple assistance will appear in red.
Now that you have successfully shared your Apple device screen with one of the Apple’s representative, the representative will be able to see your screen and you will be able to point to where you need the assistance.
With an Ara.apple.com session key, all open files and folders will be visible to the Apple assistant. So, keep all files closed and only point to where you need the help when you are using Ara.apple.com software to share your screen to keep sensitive information safe.
You will also note the URL GetRemoteAdvisor.Action URL when you are going live with an advisor.
And once you are done with the Apple advisor, you can close the Ara software to end the section (firstname.lastname@example.org). Once it’s closed successfully, you will see a thank you message and you can go ahead to delete the Ara software folder and even uninstall it from your device.