What is “This accessory may not be supported on iPhone” and how do you fix this? This happens mostly when you connect your iPhone lightning cable to the charge and plug it into your iPhone or from your iPhone to your Mac. However, in most cases, this is not an internal problem. This often occurs when the accessory plug is damaged or faulty.
If you are using an incompatible accessory, you will also run into this. Also, a dirty port on your iPhone can cause this glitch. If Apple has stopped the production of the accessory before you buy it you may have fallen into a scammer that sold the fake version of the accessory to you.
However, there are some steps to fix this. In this article, this accessory may not be supported won’t go away on your iPhone.
Why is This Accessory Not Supported?
A few reasons can result in this accessory not being supported on your iPhone. It doesn’t matter the iPhone model you have, whether you are using an iPhone 7 or iPhone 12 you can always fall victim if any of these happens.
- The iPhone charger is faulty or the port is dirty or broken
- You are running an outdated iPhone OS or your iPhone software has a problem to fix
- Your iPhone lightning port could also have a problem or completely need to be changed or fixed
- You need to make sure that your iPhone is MiFi-certified
- If your iPhone accessory such as the headphone tip is dirty and the port is not in good condition, you’ll see this error on your iPhone screen and you might not be able to dismiss it.
This Accessory May Not be Supported Won’t Go Away
These fixes may not work if you fail to try all of them. However, a combination of one or two of the fixed may be what you need to fix your iPhone accessory not supported.
Restart your iPhone
All you need to fix this glitch may be to restart your iPhone. However, restarting an iPhone depends on the model you are using.
- Long-press the iPhone “Power” + “Volume Up” button.
- Slide the “Slide to Power Off” to the left.
Wait for a couple of seconds for your iPhone to turn off successfully before pressing the power button to turn on the device. Once the device is turned on you may choose to try it and see if the error is gone.
Unplug and Replug the Accessory
This sometimes works like magic when you unplug the unsupported accessory and plug it back. However, this is only effective if you have been using the accessory and your iPhone stopped supporting it suddenly. But if it’s a new accessory and it stopped supporting it from the first day then it may be because the accessory isn’t compatible.
Change the Accessory
Use another accessory to confirm whether the accessory is damaged or your iPhone is the problem. If you don’t have access to another accessory you can try the accessory on another iPhone to see if it will work. This will give you a hint whether the accessory is damaged or not.
Is your iPhone MiFi-Certified?
Your iPhone accessory must be MiFi-certified. You’ll mostly notice this issue on your iOS when you plug your iPhone charger into the port and connect the end charge to a power source. However, if the charger or other accessories you connected to your iPhone aren’t MiFi-certified you will see this accessory may not be supported on your screen and won’t go away.
If the charger you are using isn’t designed for your iPhone you’ll see this error. In other not to damage your iPhone port or the MiFi-certified feature get used to using an original iPhone charger with MiFi-certified.
Check your iPhone Lightning port
If you are double sure that the accessory is working fine then, you should check your iPhone lightning port. Single dirt or debris could stop your iPhone accessory from connecting to your iPhone connector to fully establish a connection between your iPhone and the charger.
If you can unscrew the lightning port, kindly do so to remove all dirt or debris from it. However, before you proceed to unscrew your iPhone lightning port, first use a flashlight to see if there is dirt in the lightning port.
Update your iOS Software
If you are running an outdated version of your iPhone OS you’d possibly face some glitches with your device. This glitch isn’t only limited to this accessory may not be supported on your iPhone screen but the bug the new OS update is meant to fix.
If you come to find out that your iPhone is running an outdated OS, make sure you charge your iPhone to at least 50% or connect to a power source before you begin to upgrade your iPhone operating system to the latest release.
- Open the “Settings” app on your “iPhone.”
- Tap on “General.”
- Hit “Software Update.”
- Hit “Install” to download and install the available update on your iPhone.
Once the download and update are completed your iPhone will restart itself and you will see a notification on your screen that your device is updated. However, try to connect your iPhone charge to the lightning port and see if the accessory error is gone.
Execute a DFU Restore on your iPhone
Another technical approach you can as well embark on to fix this glitch on your iPhone whenever you connect your accessory to your iPhone is to perform a DFU restore on your iPhone.
The DFU is called “Device Firmware Update” and it’s the best approach to fix iPhone issues if the above procedures won’t work for you. However, each iPhone version has a different approach to carrying out the DFU restore on your phone.
Your iPhone Port is Damaged
What if your iPhone port is damaged? If this is what happens then no matter how hard you try you won’t be able to fix it. However, to fix this, you need to visit a technician to see if changing the port could fix the problem. This could cost a few dollars or naira depending on your currency.