Are you a Google Chromecast user? Then you must have had a series of wonderful experiences with your latest Smart TV. Initially, no remote came with Chromecast but in 2020, Google introduced the Chromecast with Google TV to give you a hitch-free experience similar to Roku TV and Apple 4th generation TV. This article is thereby compiled to fix the Chromecast remote not working in case you encounter a glitch while using it.
Now to get the Google TV optimum experience with your Chromecast, you no longer need to use your phone as there is a dedicated remote that comes with Google TV. However, some users complain about their Google Chromecast Remote not working and they don’t know how to go about fixing the problem.
Don’t worry, this post will take you through the process of how to fix the Google Chromecast remote not working issue. It’s quite simple and effective as well. Read on as we take you through how to use the latest Google Chromecast remote, how to pair the Chromecast remote, Google TV remote not turning on the TV, and so on.
How to use Chromecast Remote
In case you are new to the latest release of the Google Chromecast remote and you don’t know how to use it, follow the steps below and be on your way to enjoying a wonderful experience:
- Open the Google TV App on your Android phone.
- Click on Remote close to the bottom right.
- Click on Scanning for devices at the top.
- Select your device.
- Follow the instructions on your smartphone and TV to complete the pairing.
- Once pairing has been established, you can now use your remote.
That’s it about how to use the Chromecast remote.
Chromecast with Google TV Remote not Working
It will interest you to know that the most recent Chromecast with Google TV comes with a stylish new physical remote known as the Voice Remote by Google.
Google also tried to upgrade when it launched the latest Chromecast in 2020, it also wanted to provide almost the same experience to those of its competitor devices, like the Roku Streaming Stick or Apple TV 4K, by adding a sleek remote to control the new Google TV interface. However, more hardware implies more problems for some users.
To fix Chromecast with the Google TV remote not working, follow the steps below:
Set Up Buttons
The issue might be with your volume control, power button, or even your input button or the source button itself which implies you might need to pair the remote again to see if it works properly or not.
However, it is possible that even after the remote has been paired, some of the buttons are still not paired and this could be the cause of the issue. You can follow the steps below:
- Navigate to the Home Screen and tap on the Avatar icon located at the top-right corner.
- Go to the Settings, the gear icon at the top-right corner.
- Scroll down in the Settings and navigate to Remote Accessories.
- Tap on Set Up Remote Buttons and choose your device and click on Setup buttons.
That’s it! You have successfully set up buttons on your Google Chromecast remote.
Pair up your Remote again
Follow the steps below to pair up your remote once again:
- Download and Install the Google TV Remote app on your device.
- Go to your Google TV Settings using your smartphone and remove your remote.
- Pair the remote again with your Chromecast and check if the remote starts working normally again.
That’s it about pairing up your remote again.
Restart your Device
Most times when electronics products encounter a glitch, restarting the device can simply fix the issue on its own.
In case pairing up your remote again didn’t fix your Chromecast remote not working, you might need to restart your device to fix the issue. Follow the steps below to restart your device:
- Disconnect the power cord of your device and wait for about 30 seconds after which you can connect it back to the power source.
- Now, you can check if the remote has started working again or not.
If restarting your device doesn’t solve the problem of Chromecast remote not working then try the next fix below.
Remove the Batteries
If the fixes above didn’t solve the issue, then the problem might be with the batteries inside the remote and not the remote itself.
All batteries have a specific lifespan after which they get depleted when used over time. You can try replacing the batteries of the remote to fix this problem. Try the following steps to remove depleted and old batteries:
- Try the exact batteries on a different remote and see if they are working perfectly or not.
- In case they are, then you can remove the batteries, wait for a few seconds and insert them once again into your remote.
- Now, double-check if the remote is working again or not.
- Pair the remote back after placing your batteries and begin using your Google TV once again.
Even though this solution looks very simple, it’s worth trying because most users forget to even check their batteries while trying out all other solutions without finding the problem itself.
Reset your Google TV
If all the solutions listed above have not solved any of the problems, then there is a final solution which is to reset your Google TV and solve this issue of the Chromecast remote not working once and for all.
To reset your Google TV, follow the steps below:
- Ensure your remote control is pointed to the status LED.
- Long-press on the power button of your remote control for a few seconds.
- You will get a message which reads “Power Off”.
- This shows that the Google TV’s resetting process has been completed and the device will restart.
You can use the Google TV remote properly once again now and we hope that all the issues relating to Chromecast remote not working that you were facing have been solved.
Note that there is a LED light below the input and power button that tells you about the status of your remote.
Google TV Remote not turning on the TV
Is your Google TV remote not turning on the TV? Then you might need to remove the cell battery in the remote for a few seconds. Follow the steps below for further fixes:
- To begin the setup, switch on your Chromecast located at the top right of your TV screen, and choose your profile Settings.
- Select Remotes and Accessories to set up remote buttons.
- You will now be directed to the remote buttons setup screen.
- Ensure that the batteries in your Chromecast voice remote are charged.
- After the cell batteries in the remote have been removed, ensure to re-insert the batteries while holding the Home button and click on the back + home button to pair.
- Set up the volume, power, and input controls on your Chromecast Voice Remote.
That’s it, your Google TV remote should turn on the TV after this process.
How to fix Chromecast Remote not Working
There are several ways to fix the Chromecast remote not working issue, one of such fixes has been listed below, follow the steps carefully:
Reconnect Again (Pairing)
This is quite a straightforward way to rectify the issue by removing and repairing the remote. Follow the steps below to reconnect again:
- Download and Install Google TV Remote App on your smartphone.
- With the aid of your smartphone, go to the Google TV Settings, and remove Remote.
- Pair the remote again with your Chromecast for reconnection.
That’s it, this should help fix the Chromecast remote not working problem.
It is another option that looks quite simple to resolve the issue and start using the remote again.
- Remove the cell batteries in the remote for a few seconds.
- Re-insert the batteries and press the back + home button to pair.
These two different ways will help you resolve the Chromecast remote not working issue.
Chromecast Remote Volume not Working
Most times, a few buttons on the remote develop issues first, especially the buttons you press frequently like the volume buttons. If this has happened to you before, it may be your volume button that got stuck.
However, to get the button(s) unstuck, remove the remote batteries, then press the volume button while sliding your fingers up and down a few times to loosen it. This should have helped lose the stuck button.
You can as well follow the steps below to
- Choose Volume from the remote buttons setup screen, the device you want to play sound.
- Ensure that your device’s sound is on and select Next.
- Once you hear the music, point your Chromecast remote at the device and switch the volume up and down.
- In the section “Do the volume buttons work”, select Yes or No, and try it again.
Alternate Way to fix Chromecast Remote Volume not working:
- Go to Settings >> Remotes and Accessories >> Set up remote buttons >> Volume control.
- Go to your Chromecast’s settings to begin the troubleshooting process.
- Go to your avatar at the top right corner of the Google TV home screen >> Settings >> Remotes & Accessories >> Set up remote buttons >> Volume control.
To Change the volume Setting from the Google Home app, follow the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your Chromecast.
- Open the Google Home app.
- Choose your device.
- Regulate the volume.
- That’s it!
How to Pair Chromecast Remote
Pairing your Chromecast remote is quite easy, follow the steps below:
- Switch your TV to the HDMI input to your Chromecast is connected.
- Wait for the remote to pair (in most cases, the remote pairs automatically).
- However, if the TV screen displays “Start pairing” long-press the “Back” and “Home” buttons on the remote till the light on the remote beings to pulse.
In case your remote didn’t get paired with your Chromecast and is not responsive, you might have to manually put the Chromecast in pairing mode via the Chromecast device. Here’s how.
- Tap on the button behind the Chromecast, and it will open up the pairing mode on the device, which will notify you via your TV screen.
- On the remote, long press on the back and home buttons simultaneously, not letting go till you see the LED light at the bottom of the remote pulsating.
- Once you see the LED, tap on the home button on the remote. The remote should be paired by now.
Chromecast Remote not Pairing
Even after trying the manual pairing method and you still can’t pair your Chromecast remote, then you can try a regular reboot of the Chromecast, which will restart the remote pairing process. Follow the steps below:
- Disconnect the power cable from the Chromecast and wait for at least 60 seconds. (Ensure you leave the Chromecast plugged into the TV’s HDMI port.)
- Connect the power cable back into the Chromecast.
- The Chromecast will start searching for the remote.
- Tap on a few buttons on the remote to ensure that your remote is working perfectly.
- The Chromecast will start the initial setup process as a new device. Follow the on-screen instructions for this process.
This has helped you to restart the remote pairing process.
Chromecast Remote Light Pulsing
Once the steps above have been completed, the remote LED light should be ‘pulsing’. A pulsing light on the remote’s LED implies that it is ‘ready to pair’. Follow the steps below:
- Remove the batteries out of the remote.
- Long-press on the Home button.
- While still pressing the Home button, re-insert the batteries.
- Hold the button down while the LED light is solid.
- Once the light begins to pulse, then release the button.
How do I reset my Chromecast remote?
To Factory reset your Chromecast remote does not mean you will lose all your data, but it means that the Chromecast with Google TV’s first setup will start from the beginning. Here’s how to factory reset your Chromecast voice remote, follow the steps below:
- Ensure that the batteries in your Chromecast voice remote are charged.
- Pull out the batteries from the remote.
- Long-press the Home button.
- While pressing the Home button, reinsert the batteries.
- Hold the button while the LED light is solid.
If the steps above did not work, try the following process instead.
- Behind the Chromecast, there is a button you can tap to factory reset the device.
- Long-press the button on the back of the Chromecast for at least 25 seconds or till the solid LED light changes to a flashing red light.
- Now, your TV screen will go blank, and the reset process will start. Once the Chromecast resets, it will commence the remote setup process again.
- You can follow the same remote pairing process stated above.
Can any remote work on any TV?
Yes, you can make use of a universal remote with any smart TV available on the market today. To replace your TV remote, you could simply purchase a device-specific remote from your TV manufacturer, but this might be expensive and might be unnecessary.
I hope this article has helped you fix all issues relating to the Chromecast remote not working. Feel free to drop your comments in the section below to know which exact troubleshooting tip worked for you. Thanks for reading thus far.