How to Fix YouTube App Not Working

YouTube app not working problems can be due to poor internet connection, using an outdated YouTube app, using an outdated OS device and many more.

So, if you are battling with the YouTube app not working on any of your devices this article is recommended for you. YouTube as the number one video streaming service offers a lot ranging from tutorials to DIY to watching movies and many more.

As a number streaming service, the server shouldn’t be down for long but if it does, then, you might want to try these troubleshooting tips.

So, here in this article, we will suggest some troubleshooting tips you can consider to fix your YouTube app that fails to work.

Note: Depending on your device you should be able to restore the YouTube app to normal.

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Why is My YouTube App Not Working

The reasons why your YouTube app is not working vary and it depends on the device that you are using. Notwithstanding, we will list some of the tips to consider when the YouTube app keeps closing on your Android and iOS.

How to Fix YouTube App Not Working

We will briefly discuss the steps to take to fix your YouTube app on Android and iOS and other streaming devices if the app isn’t working below.

YouTube app not working

Restart YouTube App

If your YouTube app fails to open or won’t load quickly, ensure you restart your YouTube app. Then check if the YouTube app has been upgraded to the latest version.

Restart your Device

Ensure you restart your device as this can help to fix bugs and can help to resolve the issue of the YouTube app not working.

Check Your Internet Network

The issue of the YouTube app not working could be from your internet network. Ensure your internet network connection is turned on, when you are trying to open the YouTube app. If the connection is on, then turn off your mobile data connection and turn it on again.

Clear YouTube App Cache and Cookies

Cookies are files that are created by the sites that you visit while browsing and they help you save browsing data. While cache remembers pages, images and they ensure that they load faster the next tie you visit the site.

Almost all browsers help to save information derived from the site in its cache and cookies. When you clear the cache and cookies on your browser they help to fix problems including loading speed on websites that you visit.

Some settings on sites will be deleted after you clear cache and cookies from your browser. Ensure you have your sign-on details kept on a piece of paper or somewhere safe as you will be signed out and will have to sign in again.

Change Quality Settings

If you are not connecting your YouTube app from a strong wifi network or router. It would affect the loading time and speed of the YouTube app. Therefore reducing the quality settings of your YouTube app would help YouTube videos to load faster.

You can follow the steps below to choose lower-quality settings.

  • Open the YouTube app.
  • Click the settings gear icon at the right bottom corner.
  • Then select quality.
  • Choose a lower quality than the one you’re currently using. Try all the lower quality till the YouTube app can load faster. If this issue does not get resolved try other methods.

Improve Your Internet Speed

Using a poor or slow internet connection can lead to the YouTube app not working or failing to load. The following steps would improve your internet connection speed:

Power Cycle Your Router & Modem

You can power cycle your routers and modems from the reset button. You can reach the reset button from the back of your device using a paperclip.

You can also power cycle your modem and router from a power source. Follow these steps below to power cycle your modem and router:

  • Unplug the modem and router from the power outlet.
  • Wait at least 15 seconds.
  • Plug back the modem into a power outlet, then wait for at least 2 minutes.
  • Now power on the router.
  • Wait for all panel lights on your cable modem to appear green.
  • Then test your internet connection.
  • Connect your computer or mobile device to the router to test the internet connection.

Move Your Device Nearer to Your Router

Ensure you are using your YouTube app on a device that is connected nearer to your router or modem. Signals can get interrupted by radio waves from other devices such as cordless phones, monitors, microwaves, and Bluetooth speakers.

Change your Wifi Frequency Band

The frequency band you use to connect your device can affect the speed and quality of your internet connection. You must connect your device from the same frequency band. Most of our devices are connected on 2.4 GHz.

Replace your Router or Modem

If your router or modem is faulty then you should replace it, you can purchase a new modem or router from a nearby store or an online store.

Reduce the Number of Connected Devices

Reducing the number of connected devices over a network can generally help to improve internet speed. Connections are shared between devices that are connected to the internet. Therefore ensure you remove the amount of devices that are in connection. Then check if this helps to improve the loading speed of your YouTube app.

Uninstall and Reinstall YouTube App

Uninstall then reinstall your YouTube app and endure that you download the latest YouTube app, then reinstall the downloaded YouTube app version. If you are browsing from your browser ensure you are using the latest browser version.

Update version of YouTube App

You need to update the YouTube app to the latest version to enjoy a quality experience. Updates are sent over to the YouTube app so you can access new features, have a faster experience, fix issues etc. Although if you are using an outdated version you can still access videos on the YouTube app. You might experience issues with the previous versions, which the company might have solved with a new release.

For Android devices:

  • Go to the App Store.
  • Select your profile picture.
  • Swipe down to see pending updates.
  • If the YouTube app is not up-to-date, you’ll see it in the Updates section.
  • Next to the YouTube logo, tap Update.

For Apple devices:

  • Go to the App Store.
  • Select your profile picture.
  • Swipe down to see pending updates.
  • If the YouTube app is not up-to-date, you’ll see it in the Updates section.
  • Next to the YouTube logo, tap Update.

Update the version of Your Device

Updating your device to the latest version helps to solve a lot of issues including bugs and fixes. Ensure you complete the process below after the update.

  • Clear your browser’s cache and cookies.
  • Restart your mobile browser.
  • Restart your device.

YouTube app not working

YouTube Not Working on Chrome

If you are watching YouTube videos through the chrome browser on any of your devices and YouTube suddenly stopped working. To solve this problem you should ensure you clear your browser’s cache and cookies. Your Chrome browser saves and stores information from websites that you have previously visited.

When you clear the cache and cookies of your website it clears issues that might have affected how the YouTube app was earlier loading on your chrome browser.

Follow these easy steps to clear the cache and cookies from your chrome browser:

  • From your computer, android or apple device Open chrome
  • At the top right, tap More.
  • Tap History and then Clear browsing data.
  • At the top, choose a time range. To delete everything, select All time.
  • Next to “Cookies and site data” and “Cached images and files,” check the boxes.
  • Select Clear data.

YouTube Not Working on Wifi

Your internet connection controls what you’re watching on YouTube. so it is important to ensure you are connecting to your YouTube app via a very strong internet connection.

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Therefore, if your internet connection isn’t not working with the YouTube app kindly check out the steps below.

  • Ensure that your mobile device or Laptop is not in airplane mode.
  • Connect to an available Wifi connection.
  • Turn on data usage for the YouTube app.
  • Restart the YouTube app.
  • Ensure you are using the latest version of the YouTube app.
  • Update your device’s operating system.
  • Open the app again in a few minutes.

If after these troubleshooting tips you are still able to fix your YouTube app, then, it could mean that the YouTube server is down. If the YouTube server is down, it will a global issue and can only be resolved by YouTube. Therefore, you need to wait until the global outage is resolved before you can use the YouTube service again.

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