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How to Fix Plex TV not Working on Smart TV

We own this article to all Plex TV fans. If you enjoy using the Plex TV on your smart TV and suddenly, the Plex TV stopped working for a reason yet unknown, here in this article, we will consider how to fix the Plex TV not working on Smart TV.

This is not particular about any Smart TV. The procedures here work on all Smart TV when the Plex.tv app returns server is currently unavailable. If the Plex TV server is not down then the reason why the Plex TV is not working could be your smart TV.

However, if the Plex TV error code occurs because your TV software is out-of-date then you need to upgrade to the latest software. But, if your TV model is out-of-date and the manufacture has stopped sending a new software or firmware update then you need to upgrade your TV to the latest model.

But, if your TV manufacturer still rolls out new updates for your Smart TV and the Plex TV app displays the error code app.plex.tv refuses to connect here is a guide for you.

In this article, you will get to know how to fix the Plex TV not working on Smart TV such as Samsung Smart TV, Apple Smart TV, LG Smart TV, Amazon Fire TV, other Smart TV to remove the error message that says app.plex.tv unable to connect to securely.

Plex TV not Working on Smart TV

Important Notice:

Plex TV dropped supports for some old Smart TV and other streaming devices (unsupported) to connect to the Plex TV server using a secure connection.

Don’t miss: How to Activate Plex TV on Smart TVs.

All the devices that pop app.plex.tv unable to connect to a secure connection will no longer be able to receive updates from Plex or use a secure connection to communicate with the Plex TV server because their manufacturers no longer offer support for the Plex TV.

However, it is worth noting that Plex also sends emails to all subscribers on the list of Smart TVs that will no longer be able to access the Plex TV server secure connection on their device.

How to Fix Plex TV not Working on Smart TV

This is an official way to fix the app.plex.tv is unable to connect to secure connection on your Smart TV. The proficiency is confirmed on a Samsung Smart TV when the Plex tTV is not working on Samsung TV and both LG and Fire TV users also have confirmed this in some regions.

The Smart TV not connecting to the Plex TV server using a secure connection is only applicable to Smart TVs that connect to Plex TV using a remote connection. But, if your server is located on the server your TV is located on there won’t be this glitch.

Therefore, we will quickly run through how to fix Plex.tv not working on Samsung TV and other smart TVs by changing the Plex TV settings on your Smart TV to open ways for insecure connection to use apps that require a secure connection such as the Plex TV app.

  • Launch the Plex TV app on your Smart TV.
  • Go go “Settings” >> Advanced.”
  • Select “Allow insecure Connections.”
  • Scroll down and select “Always.”

Now, your Smart TV settings for Plex TV are set to allow insecure connections to work with the Plex app because of the model of the TV. But, the Plex TV server settings prefer a secure connection. And most of the default installed is set to use secure connections to communicate with the Plex TV Server.

With that being said, if the settings are set to “Required” by you, you need to change it back.

  • Go to the Plex TV app “Setting.”
  • Navigate to the “Network” page
  • Go to “Secure Connection” and click on the “drop menu.”
  • Select “Preferred” and save all changes.

Although, the Plex TV recommends that users should switch to the recommended devices to use secure connections to communicate with the Plex TV Server.

But, in a situation whereby your Smart TV is outdated or no longer supports Plex due to the platform secure connection, following the steps above should help you to fix the Plex TV not working on Samsung TV and some selected smart TV.

Plex TV not Working on these Devices

The Plex TV app will not work on the following Smart TVs as stated on the Plex TV support forum. Major, Plex TV drops supports for these Smart TV because of the OS and other unannounced reasons.

ProducsPlatformPlatform VersionApp Version
Plex for LGwebOSAll versions lower than 5.0
Plex for LGNetCastAll versions
Plex for SamsungTizenAll versions
Plex for Opera TVOpera TV StoreAll versions
Plex for Smart TVsnetgemAll versions
Plex for TiVoTiVoAll versions
Plex for VIDAAVIDAAAll versions
All versions lower than 5.0

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