How to Configure Cox Webmail

Cox Webmail is an email service provider to purchase a fast internet speed package for business users in the United state. Cox Webmail login is similar to iiNet Webmail and MIS or EQ Webmail for Australian users. Cox Webmail on the contrary is for both people leaving within the United and outside of the United state to sign up, monitor and manage both incoming and outgoing messages.

However, if you have successfully registered for your Cox webmail login address for your business to purchase a high-speed internet package. As it were, there are many other things you can do once you sign in to Cox Webmail.

Here in this guide, I will explain a lot more detail of how useful the free Cox email service can be such as whitelisting Cox users, configure Cox mail to download email to Microsoft Outlook, a simple way to access Cox mail account using IMAP on smartphones, a detailed approach to backup Cox webmail inbox, fix Cox mail account if not working, and finally, tips to close webmail Cox account and differentiate between Cox Webmail residential login and Cox Webmail business login of sorts.

How to Whitelist Cox Webmail Email

You can whitelist Cox webmail just the way it’s possible to whitelist email addresses on Gmail, YahooMail!, and Yandex mail.

If you are using the Cox email service, the feature to block incoming and outgoing, as well as whitelisting are disabled by default. However, to enable this feature it has to be a manual approach. Therefore, we suggest that you should follow the procedures below to whitelist the Cox Webmail.

Cox Webmail

  1. Open your browser and log into your Cox email account
  2. Click on the Settings gear icon
  3. Click on Allow and Block Messages.
  4. If this is your first time to use the block and whitelist feature go to the advanced feature and activate the blocking feature.
  5. To whitelist email on Cox mail account
  6. Go to the Exception list and enter the list of email addresses you want to whitelist.
  7. Click on “OK” to make changes.

You can enter as many as possible numbers of email addresses to whitelist as well as the number of email addresses to block in the block and exception list.

How to Backup Cox Webmail

Cox offers different ways to backup email in their database with users permission with the help of the username and password. However, this email backup service isn’t the same in all level as the backup complexity and security layer differs.

If you are using the Cox email as one of your business email addresses you will be offered three different options to backup your Cox webmail which will be discussed.

Cox Webmail

Cox Account Automatic Backup

The automatic backup does the job to back up your Cox mail automatically working with the predefined backup schedules. The automatic back isn’t enabled by default. However, to use it, users need to authorize the Cox web application in the webmail.

While this feature isn’t made available to all users, but, if the feature is available in your own account you can simply utilize it and set the Cox web application to backup your email automatically.

Secondary Account

Cox allows each user to set up to 10 different mail account webmail. However, you first need to create a secondary account. After you have successfully created your secondary account, navigate to the main account and click on the menu settings and tap on the forward feature.

Now, type the new secondary account email created from above. Now, all email in the main email account will be automatically forwarded to the secondary address and thus creating another way to backup your webmail in the Cox web application.

POP3 Access Cox Mail Backup

If you want to backup all email account in your Cox email account is to enable POP3 access. This feature is more like the universal approach to backup Cox webmail account.

This feature is not enabled by default. For each user to use the POP3 Access to backup email on web application it has to be enabled manually.

However, to enable this, navigate to your menu settings option and enable the POP3. Now, if you have configured your Cox email to work with outlook, the Cox server will automatically forward all incoming mail to your outlook account or the account linked to your Cox mail.

Sign in to Cox Webmail

To sign in to your Cox email account is quite easy, simple and straightforward.

  • Go to Cos Webmail’s official website on and click on the Sign-in to account icon to the top right.
  • Type in your Cox Webmail username and password on the “Residential sign-in” page and hit the “Sign In.”
  • Done.

In case you are unable to sign in due to a wrong password follow the procedures below to reset your Cox Webmail password.

How to Reset Cox Webmail Password

What if you were unable to sign in to your Cox Webmail Residential account due to a lost or forgotten password? Follow the clue below to reset your Cox Webmail password.

  • Go to Cox webmail login page
  • Click the “Forgot Password” tab.
  • Enter your Cox email username and select “Lookup Account.”
  • Follow the instruction to find your Cox email account and set a new login or password to replace the old and forgotten password.

How to Setup Cox Webmail on Microsoft Outlook

With Microsoft Outlook, you can download all Cox mail to your outlook account. If this configuration is done correctly using the required server address URL, you would not need to open the Cox email account to read your incoming email as all Cox mail will be forwarded to your Outlook account automatically.

  • Open Outlook and click on the “File” tab. If this is your first time doing this, click on cancel when the Outlook wizard comes up.Microsoft Outlook File
  • Go to the “Account Information” and click on “Add Account”Cox Webmail
  • Select “Manual Server” or select manual under “Server Type” and click on the “Next” tab.Cox Webmail Manual Server on Outlook
  • Now, select the “Internet E-mail” option and click on the “Next” button to proceed.
  • Now, fill in the information accordingly and make sure you enter your real information. In the email section, type your Cox email address with the extension. 
  • Go to the “Server Information” and select “POP3″ from the drop menuPOP or IMAP
  • In the “Incoming server” type “” and type “”  in the outgoing mail server field.Incoming server
  • Go to the “Login Information” section and enter your full “Cox mail” sign-in username and password.Login Informtion

Note: Ignore the option that says requires login using SPA.

  • Now, click on the “More settings” for additional configuration.
  • Click Advanced >>SSL. Type “465″ in the server port section for an outgoing mail server.
  • Now, go to  Incoming Server (POP3) and check the box that requires the Encrypted connection.
  • Finally, select SSL and make ” 995″ your SSL port

If you are using new Outlook, these procedures may be different. But, if you are using Outlook 2010, this is a perfect configuration for Outlook to work with Cox mail.

How to Close Cox Webmail

If you are tired of Cox webmail service for your business and you no longer want to keep your Cox account here is how to close your account.

  • Sign in to your Cox mail account using your Cox username and password
  • Navigate to Preferences >> General Email Preferences in the drop menu
  • Both your main email account and the secondary accounts will be displayed if you ever created any.
  • Select the Cox email to delete and select “Delete” from the new message that appears.
  • Finally, click on “OK” on the message “Are You Sure You Want to Delete This Cox WebMail Account?”

Once this is done, your Cox webmail account will be deleted permanently and you will no longer be able to access it.

When you want to delete your email, make sure you really want to do it as you cannot recover your deleted email account back. Also, to delete all your Cox email addresses including the main and the secondary email addresses at the same time, click to delete the main email address and all secondary emails underneath it will be deleted as well.

Otherwise, when all your emails are displayed click on the particular secondary email to delete and follow the guide above to delete it.

Change Default Account in Cox Webmail

To change your default Cox Webmail account follow the procedures below.

  • Sign in to your Cox Webmail email account.
  • Select the “Settings” gear icon.
  • Select “Preference.”
  • Look for the mail field and type the name you want to display.
  • Go to the “Address” drop-menu and select the email you want to as your email to replace the default.
  • Click on the “OK” button to make the necessary changes.

Cox Webmail Email Settings

The following are the recommended Cox Webmail email settings you should know.

Incoming Server

Account Type: IMAP
Incoming Server:
Port: 993
User Name: [username]
Connection Security: SSL/TLS
Authentication: Password

Outgoing Server

Server Name:
Port: 465
User Name: [username]
Connection Security: SSL/TLS
Authentication: Password

POP Settings Incoming Server

Account Type: POP
Incoming Server:
Port: 995
User Name: [your username]
Connection Security: SSL/TLS
Authentication: Password

Outgoing Server

Server Name:
Port: 465
User Name: [your username]
Connection Security: SSL/TLS
Authentication: Password

Cox Webmail not Loading

For a few reasons, the Cox Webmail email may not load or send and receive incoming and outgoing messages.

  • Sign in to your Cox Webmail account.
  • Select “Preference” under account general information.
  • Navigate to the “Account Menu” and choose the “Advanced”  tab to the top right.
  • Set “Port Number” to “110” and check the use “SSL” box.
  • Close the information page and tap on “Save” to make the necessary changes.

This should fix the Cox Webmail not working. Otherwise, the reason why the Cox Webmail failed to load lies in the information provided in the incoming and outgoing server. So, we will recommend that you should go through the Incoming and Outgoing server settings

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