How to Fix “Firestick Remote is not Working”

In this article, we will share with your how to fix Firestick remote not working. Don’t be in a hurry to buy a new remote. You can still stick with the one you have and try these approaches to see if it will fix it.

If you are using Firestick 5 you will see that some times, the remote control will refuse to work. When it stopped working what will come to your mind is that the battery is weak.

And the way the Amazon Firestick remote is designed is quite different from other home gadgets. So, when the remote is not working, you may not find it easy to fix.

Most people are familiar with the TV remotes, decoder remote, Cable TVs such as DSTv, Start-Time, GoTv, and the likes.

However, when the Firestick not working remote control is pointed toward the TV it will not work. But the volume control and the other feature associated with the remote control to remotely control your Firestick TV will be redundant.

We, have, however, in this guide, provide different approaches you can follow to fix your Firestick TV remote control if it’s not working at all.

1. Replace your old Battery

Firestick remote not working

Whether you are going for your remote replacement or not, the first thing to do when your remote control isn’t working is to check whether the battery is not that weak.

If the battery is weak and the indication light rarely comes up when you press whether the home button or volume button on your remote control it may not work.

Also, if you are using a combination of an old battery cell with a new battery cell, your remote control may stop working. In fact, using an old battery cell and a new battery cell should be abolished.

So, the first approach to fixing Firestick remote not working is to get another battery cells to replace the old one.

It’s not compulsory that you should get the Amazon Firestick battery. You can just get a working battery from the offline seller. Just make sure the battery isn’t the type that drains quickly.

2. Clean the Battery Connector

Clean Firestick battery metal connector

For your Firestick remote to get power from the battery you replaced from above, the battery must be firmly connected to the metal prongs or connector.

However, if the battery prongs are corrosive or are dirty such that the battery end and the metal prongs or one of the metal prongs doesn’t establish a connection, the Firestick will not work.

This is not hard to do. To remove dirt from battery metal prongs to keep your Firestick remote working again, get a screwdriver or knife, you can ever use a spoon, but preferably, a screwdriver to scratch the prongs and make sure they are clean.

You can even add volatile liquid like a spirit or lemon water to remove the corrosive. Meanwhile, while you are doing this, make sure you are very conscious that the liquid doesn’t escape to the inner part of the remote so it won’t damage it.

3. Pairing Issue

Firestick not working

When you are pairing your Firestick remote to your Fire TV, it’s often advisable to use a new battery. In most cases I have seen, to pair your Remote with your fire TV successfully, a brand new battery works better.

The main reason why I suggest this is that you’d not want to hold your Firestick home button for 10 to 20 seconds. If the batter is weak, it will require more time to pair with your fire TV.

But with the new battery, pairing is faster and it doesn’t take time provided you are within the remote control range.

Another major factor contributing to why your Firestick remote is not working is the range between the remote control and the receiver.

4. Restart Fire TV

How to restart Amazon Fire TV

This also works with the fix. When your Firestick is not responding to the remote control, You can try this approach. It works for one of my remotes which I initially thought of replacing.

However, before you unplug and plug your Firestick TV remote receiver follow these procedures.

  1. First, put your remote control in a pairing mode by pressing the select button for about 5 seconds.
  2. Once paired, press settings on your remotes control
  3. Scroll down to the system options or device options
  4. Click on restart
  5. Click the restart button again

Your Amazon Fire TV will restart following the above approach. Now, remove the TV plug from the power socket and plug it again.

5. Update Firestick TV Remote Software

How to update Amazon Fire TV

If you remote control configuration is different from your Fire TV OS new update you firestick remote can stop working. Even if you carry out the entire processes shared above, you sill need to update your Fire TV OS.

To stay ahead of bugs and remote control issues like that, you always need to update your Fire TV remote control to the latest OS. To do that, just follow the procedures here.

  1. Click on Home button on your remote control
  2. Tap on the settings 
  3. Select the controller and Bluetooth device
  4. Select Amazon Fire TV remotes
  5. Select your Firestick TV remote from the list of remotes
  6. Select continue to download
  7. And then install the update

6. Reset Fire TV

Reset Fire TV

If you have put the above steps in place to make sure that your Fire TV recognizes your remote control but it still could not. The next suggestion that may use is to reset their Amazon Fire TV.

In an attempt to fix Firestick remote control is not working or responding, resetting your Fire stick will reset all technical error affect non-responsiveness of your fire stick.

This approach will wipe away all user settings you have added to it since your purchase it. If you can’t go through the entire procedure to re-configure your Fire TV, make sure you do a back up of your settings.

  1. Go to settings
  2. Navigate to device
  3. Scroll down to Reset to Factory Defaults
  4. Enter your PIN if you have the parental control PIN setup
  5. Click on reset

These steps will restore your Fire TV settings to factory settings and all personal settings will be cleared and restored back to the default.

Note: If your fire stick is still running the old software you will settings instead of the device option.

7. Try Fire TV App

Firestick remote not working

Another fastest approach to fix Firestick remote not working when paired with your Fire TV is to use the Fire TV app. The Amazon Fire TV has an app for Android, iOS, and tablet to control Firestick TV when the remote control isn’t available or isn’t working or responding.

If you are using an Android phone you can download the Fire TV app from the play store, for iPhone and iPad users, head to the app store to search and download the Amazon Fire TV app.

The Fire TV remote works exactly like the remote control and it’s very handy and easy to use. The remote functions are similar to the function of the Fire TV app.

That is the more reason why Fire TV users prefer to use the Fire TV app when the main remote isn’t working.  If you find the Alexa Voice control button appealing you would love to use the Fire TV app as it posses the feature.

However, before you start to use the TV app you first have to pair the TV app with your Fire TV. Following the procedures below, you’d be to pair both Fire TV app and the Amazon Fire TV set.

  1. Launch the Amazon Fire TV app on your phone
  2. Select your TV set from the list [Fire TV or Firestick]
  3. You will a 4 digits code on your TV screen
  4. A message will pop up on your phone prompting you to enter the 4 digit code.
  5. Click on pair

Once it’s paired you will be able to remotely control your Fire TV or Firestick TV with your Amazon Fire TV app.


How do I reset my Firestick?

To reset your Firestick remote control, put the remote in “Pair Mode” by pressing the “Select button” for 5 seconds. Hold down the “Select + Play” button another 5 minutes and restart the device. Follow this direction to restart your remote; Settings >> System >> Restart.

What does it mean when the Firestick remote stops working?

It means that you will not be able to control the Firestick console with remote control if not fixed. However, once it’s fixed, it’ll start working and controlling the console

How do I pair my fire stick remote?

First, insert the battery into your fire stick remote. Make sure the Bluetooth connection is activated on both your TV and the Firestick.
Press any button and make sure it shows the indicator light that the first stick is working. Move close to the Firestick console to stay within the range, click on the home button to see if it control the device. Once it started controlling it, then, the first stick has paired.

How do you reset Amazon fire stick without remote?

Press the Menu button on your Fire TV remote, tap on the back button and remote left navigation at the same time. Hold both the left and back button together for about 10 seconds.

Can I Replace my Firestick Remote

There is room to change your Firestick remote control if the one you have is not working. However, you must make sure you find the best Firestick that works with your TV and the price range is not more than $20.

What to do if your Firestick TV won’t Turn on

Firstly, unplug your TV for some seconds, plug it again. Try to see if it works. If it doesn’t go to Settings >> System >> Restart. If this doesn’t turn on the Firestick, check your power source again to make sure it’s connected.

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