How to Fix Voicemail Not Working on iPhone

It appears that voicemail is no longer in vogue like it used to be due to various messaging apps like WhatsApp, Facebook Messenger, TikTok, and many more. So, I won’t be bothered if you are no longer able to find your way around it. But here is it, if you still use your iPhone voicemail once in a while it will be daunting if it fails to work and you can’t wrap your around it. Do not be wary because there are a few fixes you can consider on how to fix voicemail not working on iPhone irrespective of your iOS.

The main reason why your iPhone voicemail isn’t working depends on the causes. So, there is no particular fix to it unless you check through all the remedies as to why voicemail is not working on your iPhone.

We will highlight different troubleshooting tips you should consider when you are trying to fix voicemail not working on your iPhone and see what works for you. Meanwhile, this approach works on iPhone 11, iPhone 12, iPhone 13, and iPhone 14, and it has also been confirmed to be the best solution to fix voicemail not working on your iPhone 15.

Voicemail not Working on iPhone 12

We now head straight to ways that you can follow to fix your iPhone voicemail not working on your device. This is the latest approach to iPhone using iOS17.3. If your iPhone iOS is iOS16 version you can also take on this guide to resolve your iPhone voice mail issue.

In most cases, you will see visual voicemail is currently unavailable if your network provider isn’t supported.

Activate Voicemail on your iPhone

You first need to confirm that voicemail is activated on your iPhone. If you don’t know how to check that kindly take the following steps.

  • Go to your “iPhone” settings.
  • Scroll down and tap “Phone.”
  • If you see the option “Change Voicemail” password it means your voicemail is enabled otherwise, you need to set up your iPhone voicemail.
  • Go to your iPhone dial app.
  • Tap on “Voicemail” at the bottom right.
  • Select “Setup Now.”
  • You will be prompted to set up a PIN or password. Type your voicemail password and repeat the password.
  • Choose your voicemail greeting. If you select default your iPhone will use the standard Apple voicemail greeting. But if you choose custom you will be prompted to record your voice and set it as your voicemail greeting.
  • Click on the “Save” button or “Play” to listen to the voice.
  • To configure your new voicemail you need to go to your “iPhone” settings >> “Sound & Haptics.”
  • Choose “New Voicemail” and select the “Alert Tone” that you want. You can also buy tones from the tones store or download all purchased tones to set it as your voicemail alert tone.

Your voicemail should be working now if it’s not working because it’s not set up.

Force to Close your Phone App and Open it Again

Your iPhone phone app could be malfunctioning even when your voicemail is set up properly. So, you should consider closing it first and then relaunching it.

This is quite simple to do. Swipe up your phone from the menu or bottom and swipe up the phone app to close. Once it closes tap anywhere on the phone screen to return to the main menu and launch the “phone app” again.

Turn Off and On Mobile Data

Another reason why voicemail is not working on your iPhone could be because of your mobile data. You simply need to turn off and turn on the mobile data to fix this.

  • Swipe down your “iPhone” notification tray from the top right.
  • Tap the “Mobile Data” icon beside the “Airplane Mode” if you are using iO17.3
  • Tap it again to either turn it off or turn it on.

If you didn’t see “Mobile Data” then you should see “Cellular Data.” They are both the same it’s a mere regional name.

Upgrade to the Latest iOS

You can run into various issues if you are not used to upgrading to the latest iOS on your iPhone. To avoid glitches like this you must always update your OS to the latest version.

  • Go to your “iPhone Settings.”
  • Tap on “General.”
  • Select “Software Update.”

Your iPhone will check whether there is an update available. If there is any, you will be asked to request a download and install it on your device.

Restart your iPhone

This might be funny but it works like magic. If your iPhone voicemail is not working even when you are in a location where it’s supported you should consider restarting your device.

  • Press and hold the “Power” and either “Volume Up or Down” buttons together.
  • Swipe the “Slider” to the right to turn off your iPhone.
  • Hang on for some seconds and turn on your iPhone.

If the bug is temporal, your iPhone voicemail will be fixed and it should be working fine now.

Turn off Call Forwarding

Another reason why your voicemail isn’t working is that your iPhone call forwarding is enabled. You need to turn it off if it’s turned on for no reason.

  • Go to your “iPhone Settings.”
  • Tap “Phones.”
  • Scroll down to “Calls” and choose “Call Forwarding.”
  • Toggle off “Call Forwarding.”

There you go. Your iPhone call forwarding will be turned off. Your iPhone voicemail will be resolved if it’s caused because you enabled call forwarding.

Change your iPhone Region

Some regions do not support voicemail and network carriers also determine who can use voicemail. If you see voicemail is unavailable in your region then you should take the following step.

  • Go to your “iPhone” settings.
  • Tap “General.”
  • Scroll down to “Language & region.”
  • Click on “Region.”
  • Choose “Canada or UK.”

Try to check whether the iPhone voicemail is fixed. If it does, then, you are good.

Turn on Wi-Fi Calling

Poor network coverage may cause your voicemail not to work. The best tip here is to enable Wi-Fi calling on your iPhone.

  • Go to your “iPhone Settings.”
  • Tap on the “Mobile Service” option.
  • Select “Wi-Fi calling.”
  • Enable “Wi-Fi calling on this iPhone.”
  • Tap “Enable” from the popup.

You will be able to receive and make calls over Wi-Fi on your network carrier.

Enable Data Roaming

If you can’t access your voicemail due to a poor connection you can turn on data or cellular roaming for better results.

  • Go to your “iPhone” settings.
  • Tap “Mobile Service.”
  • Choose “Mobile Data/Cellular options.”
  • Enable “Data Roaming.”

Reset iPhone Network Settings

Here is yet another option to fix voicemail not working on iPhone. You want to reset your iPhone network settings.

  • Go to your “iPhone Settings.”
  • Select “General.”
  • Scroll down and click on “Transfer or Reset iPhone.”
  • Choose the “Reset” tab.
  • Select “Reset Network Settings.”
  • Enter your “iPhone passcode” and follow the prompt to complete the process.

That is all you need to do to reset your iPhone network settings.

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