How to Fix “AirPods say Connected but not working”

Have you tried connecting your AirPods but you realized that the Airpods are connected to your iPhone [or Windows/Android] still not working? Then you need to follow through this article to the end to fix AirPods say connected but not working issue. Many factors could be responsible for this issue. Read on to learn more!

Although AirPods are portable and easy to use on the move compared to other gadgets you might own until they stop working. That one button on your charging case, which looks so negligible can fix many issues. You don’t need to get yourself worked up by running to the nearest Apple store to have your AirPods replaced without trying these “Do It Yourself” fixes.

Here’s how you can fix AirPods say connected but not working and more.

Whether you are using the Airpods 1st Generation, AirPods 2nd Generation, or AirPods pro, this got you covered.

Although AirPods are usually more reliable than other authentic wireless headphones, however, you still need to perform some AirPod troubleshooting when it malfunctions or stopped working.

This post will help fix the AirPods say connected but not working issues properly. Follow this post to the end to fix.AirPods say Connected but not workingAirpods say connected but sound coming from phone, my AirPods connected but sound coming from phone Reddit and how to fix Airpods say connected but no sound. Read on have an unforgettable experience with your AirPods without having issues.

How to Connect AirPods with iPhone

Is your AirPods, and AirPods 2nd Generation, or AirPods Pro and it won’t just connect with your iPhone or iPad? Simply follow the steps below, you might not have to perform all the steps, just stop when your problem seems resolved:

  • Update your device to the most recent operating system. Your iOS devices must have iOS 12.2 or higher. AndroidWindows, and other devices are normally more stable and have better connections once they are up to date.
  • Ensure that Bluetooth is on: open the control center and be sure the Bluetooth icon is highlighted.
  • Place the AirPods back in their charging case and check if the indicator light is on. In case it’s off and won’t come back on when you open the case again, then the battery of the charging case may be dead. Try charging the AirPods case.
  • If your case is dead, ensure the cable (or wireless charger) you use to charge your AirPod case is working. You can try it with your iPhone and ensure the iPhone starts charging.

Would you like to know how to check the status of your AirPods when they are connected, to prevent this in the future? Follow the steps below:

  • Close the charging case with the AirPods inside.
  • Wait at least 30 seconds.
  • Ensure you unlock the iPhone and open the AirPods case nearby.
  • In case your iPhone doesn’t pop up a connection dialogue, then press the button behind the case till the status light flashes amber and then blinks white.
  • Now, close the charging case and open it again next to your iPhone.
  • popup window will be displayed to lead you through connecting.

Hopefully, this should solve your problem!AirPods say Connected but not working

How to Connect AirPods to a Phone or Tablet

Can’t connect your AirPods to your Phone or Tablet? Or AirPods say connected but not working, just follow the steps below, though it’s similar to connecting AirPods to iPhone:

  • Place the AirPods back into the charging case.
  • Wait for about 30 seconds.
  • Take them out again and pop them in your ears again.
  • Or you can try turning Bluetooth on and off on your phone or tablet.
  • You can try fully resetting the AirPods if none of the steps above worked.

This is a catch-all fix for many issues. It should fix the AirPods say connected but not working issues properly.

How to Connect AirPods using Computer connection 

The latest Macs do not have issues with connecting AirPods via a computer connection, but at times maintaining a Bluetooth connection can be difficult with older machines. Follow the steps below to connect AirPods using a computer connection:

  • Place the AirPods back into the charging case for 10 seconds before removing again and inserting them into your ears.
  • Disconnect and connect them again, this can be done by switching the Bluetooth off and on, but this could be an issue if you use a Bluetooth mouse on your computer.
  • If this is the case, go to your Bluetooth settings (Find the Bluetooth icon in your status bar, or locate the setting under System Preferences >> Bluetooth), find the AirPods, and disconnect them.
  • Now, your AirPods will appear at the bottom of the Bluetooth devices list.
  • Right-click on them and select “Connect”.AirPods say Connected but not working

How to Fix “AirPods say Connected but not Working”

The following fixes will help you solve the problem of AirPods say connected but not working, follow the steps below:

AirPods Keep Cutting Out

Are you having AirPod connection issues where the audio stutters or skips, you are not the first user that will experience this? Although the AirPods can operate up to 100 feet away from their paired iPhone sometimes if physical obstacles and interference don’t get in the way. Wireless systems are usually vulnerable to this kind of problem, and lots of people report it. Try the steps below: 

  • Place your AirPods in their charging case, and close the lid.
  • Wait a few seconds, then take them out and try them again.
  • This prompts the AirPods to reset their wireless connection to each other and your iPhone.
  • Move the AirPods close to the iPhone. If this works, then the issue was probably a radio interference or a low battery matter.
  • Ensure your AirPods are fully charged. A low battery level may make connecting very hard, especially with an older model of AirPods.
  • Switch off Bluetooth and turn it back on again (Do this from the Control Center). 
  • Click on the Bluetooth icon to switch it off.
  • Wait a few seconds, and then turn it back on again.
  • Try to turn off your iPhone’s Wi-Fi while you are listening (This will help reduce radio interference). This is not a long-term solution, but if it works then you can be certain that radio interference is your problem.
  • Search for other sources of radio interference in your environment, like microwave ovens, cordless phones, walkie-talkies, or fluorescent lights. In case you have any of these, move away from it or simply turn it off.
  • Reduce radio interference in your home by turning your Wi-Fi router to one that uses the 5.0 GHz band instead of the 2.4 GHz, and in case you have a 5.0 GHz Wi-Fi network setting as many of your devices use it as possible.

Are your Airpods still saying AirPods connected but not working? Then the issue is not related to a wireless interference problem. You can try some physical and software fixes below.

Make Your AirPods the Default Audio Device

To make your AirPods the default audio device, try this:

  • Place in your AirPods and play some music.
  • Open the AirPlay menu, which can be accessed by clicking the AirPlay icon in the control center, it is also available in your audio player app.
  • Ensure your AirPods are checked.

How to Stop Your AirPods from Cutting Out

If the above-listed fixes didn’t work for you still, you can try these extra tricks below:

  • Clean your AirPods properly (This can surprisingly solve several problems).
  • Check your Call Audio Routing settings
  • Reset your Airpods.
  • It’s fast and reasonably easy, and often solves a host of problems.AirPods say Connected but not working

Ensure your AirPods are charging properly 

To reset the Bluetooth connection between your AirPods and your Apple device, be sure your AirPods are not only charged but are actively charging in their case. This is how your device can pair with your AirPods successfully. 

Ensure your AirPods are among the listed devices in your Bluetooth connections 

Once your AirPods are connected to any Apple device’s Bluetooth, they should be among the list of devices under System Preferences >> Bluetooth or in the Bluetooth dropdown from your Apple Menu. 

Ensure you have chosen your AirPods as your audio device once they appear in the device list. To do this, follow the steps below:

  • Ensure they are highlighted as an active Bluetooth connection.
  • Once your AirPods have been selected, the icon to the left will be highlighted. 
  • Choose them as your preferred audio output by tapping the Audio icon in your Apple Menu bar and clicking Airpods in the dropdown 

However, if you see your AirPods on the Bluetooth devices list but they aren’t connecting, follow the steps below:

  • Ensure you are in Bluetooth management under System Preferences.
  • Locate AirPods in the device list.  
  • Click on the to the right of your AirPods to remove them from the list
  • You will need to reconnect them back again.

To learn how to do that, go ahead to the next section below.

Reconnect your AirPods to your device

Were your AirPods not recognized by your Apple device’s Bluetooth or they were listed in your device’s Bluetooth but were not connecting properly, you will need to start an afresh connection between your AirPods and Apple device (iPhone, iPad, or Mac). Here’s how to achieve this: 

  • Close your AirPod charging case with the AirPods inside.
  • Wait for about 15 seconds, then open the case again.
  • Long-press on the setup button behind the charging case for about 10 seconds.
  • Once your AirPods are ready to connect, the status light will blink white.
  • Move your open AirPod charging case, with the AirPods inside, close to the Apple device.
  • Your Apple device should recognize the AirPods and alert you on the screen. Follow the prompts guided on your Apple device.
  • Finally, you can examine your AirPods with some music or a video to be sure they are properly connected and working.

In case you are still having issues connecting, try to reset your AirPods using the instructions in the next section below. It should fix the AirPods say connected but not working issues properly.

How to Reset AirPods when they won’t pair with Bluetooth Supported Device

In case your AirPods still won’t connect, you can reset your AirPods as the last resort. Here’s how to do it below:  

  • Place your AirPods in the charging case, and close the lid.
  • Wait for about 30 seconds
  • Open the charging case.
  • On your Apple device, navigate to System Preferences >> Bluetooth and tap the More Info button next to your AirPods (If you can’t find your AirPods in System Preferences >> Bluetooth, simply go to the next step).
  • Tap on Forget This Device, then click to confirm.
  • With the charging case open, long press on the setup button behind the case for about 15 seconds or till the status light blinks amber, then white.
  • Now, keep your AirPods in their charging case with the lid open, move your AirPods close to your Apple device and follow the prompts on the device screen

Once your AirPods have been reset, it’s as if you are getting a new set of AirPods. All your former AirPods settings will be reset. Ensure to adjust your settings again. This should fix the AirPods say connected but not working issues properly.

It’s not common for Bluetooth connections on Apple devices to get shuffled around or lost, especially before or after making software updates. Occasionally, you may need to repair your AirPods with your Apple devices. Once you understand the basics involved in fixing AirPods say connected but not working, then you should be able to fix all issues related to AirPods not connecting or not working.

It’s usually a normal and fast process to reconnect your AirPods when necessary. Kindly let us know if you were able to fix the AirPods say connected but not working issues in the comment section below. Watch out for more gadgets’ fixes posts from our stable.  

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