How to Fix “My AirPods say they are Connected but no Sound”

The Apple AirPods are multipurpose devices that allow you to make calls, play music, watch videos and even use the Apple Siri. However, before you can use AirPods, you need to connect and pair them up with your iOS devices, Mac, or any other Bluetooth-supported devices like Android smartphones and Laptops.

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In this article, you will learn how to solve the issue of my AirPods saying they are connected but no sound. It’s possible your AirPods are connected but were not successfully paired. Before you can enjoy the diverse functionalities on your AirPods, you need to successfully connect and pair your AirPods to your preferred Bluetooth-supported devices.

AirPods is one of the latest amazing inventions by Apple. Most Apple users prefer to buy the Apple wireless AirPods rather than the expensive headphones. However, many users complain about having sound issues, like when their AirPods just suddenly stop playing sound or don’t even play at all. 

Are you having issues with one or both of your AirPods? This article explains what to do when AirPods say they are connected but no sound. It can be frustrating when your AirPods won’t connect or pair with your iPhone, Mac, or supported Bluetooth Device.

Most of these issues can be solved all by yourself from the comfort of your home with the guidelines stated below in this post. Read on to solve the Airpods say they are connected but no sound problem.AirPods say they are Connected but no Sound

Reasons Why My AirPods Are Not Pairing?

Your AirPods may not be pairing due to so many reasons like, you may be out of range of your device, AirPods are out of battery, your phone’s Bluetooth may have developed some issues, the software is outdated, or you mistakenly connected your device to a different output audio source.

Your AirPods may also have been damaged, and you might be needing a replacement. All the issues stated earlier, apart from the AirPods being damaged can easily be solved all by yourself, simply follow the steps below:

  • Ensure your AirPods are within range with the Bluetooth device you are connecting them with.
  • Note that Bluetooth can connect two devices only within 30 feet of each other (you need to maintain this 30 feet distance, or they will not work).
  • Ensure your AirPods are fully charged or at least 80% charged before connecting them to any device (Once your AirPods have a low battery, they can’t work).
  • Check if the device you are trying to connect to does not have any issue with Bluetooth
  • You may need to unpair your AirPods and pair them again to be connected optimally and use them.
  • Turn off the device and then on again or restart the Bluetooth.
  • Check if your device is also connected to a different audio device that is obstructing the AirPods from connecting and pairing (It’s not always easy to connect another device via Bluetooth once another device has already been paired). 
  • Unpair the other device and try pairing the AirPods again to use them successfully.
  • Ensure your AirPods have been updated to the most recent software.
  • Try to update your AirPods (Always check if your AirPods are updated to help you avoid any inconveniences).AirPods say they are Connected but no Sound

How to Fix AirPods say they are Connected but no Sound Issue

Although fixing the AirPods connection issue is a bit time-consuming, all the following fixes like restarting AirPods, resetting network settings, updating the device, Re-enabling detection can help fix AirPods say they are connected but no sound issue.

However, ensure your AirPods are sparkling clean because AirPods easily pick up dust and small particles which can damage your device. 

AirPods have very good and reliable battery life but you can as well check the battery before following the processes. Follow the steps below to fix AirPods say they are connected but no sound issue:

Restart Paired device and Switch off Automatic Ear Detection

My AirPods say connected but sound coming from phone. You can solve this issue by restarting your paired devices, for instance, iPhoneiPadMacApple Watch, Google Android, Windows 10 device, etc., and then try again to pair them with your AirPods again. I hope this fixes your Airpods sound issues.

  • Start by turning off the Automatic Ear Detection option on your iPhone or iPad (Check if this works to fix AirPods connected but no sound issue).
  • Open the Settings app on your smartphone or Mac and PC.
  • Tap on Bluetooth Setting
  • Select AirPods
  • Switch the toggle Automatic Ear Detection OFF/white.

Clean the AirPods (Dirt might be blocking the Sound)

AirPods easily pick up dirt and debris, especially if you’ve been using them for quite a time. However, you can always keep them clean and maintain them from time to time. Even a small negligible piece of dirt can prevent AirPods from charging. Now you want to know how you can clean your AirPods without damaging them or what is how best can one clean AirPods?

  • First of all, you need to be very careful while handling the AirPods for cleaning.
  • Any firm or wrong movement can damage the AirPods.
  • It is recommended you use a soft object to clean the AirPods safelyAirPods say they are Connected but no Sound

Adjust Music Volume Level Limit and Audio Balance

Another way to fix AirPods say they are connected but no sound is to ensure AirPods volume is not too low to be heard. iOS devices have an option that allows you to control the volume limit on the Music app.

By default, the Volume Limit feature is usually off, in case anyone mistakenly turns it on, then you can disable it by following the steps below:

  • Navigate to the Settings app >> Music app >>Turn off Volume [This implies that you can put volume limit on a slider to Maximum].
  • Go to Settings App on iPhone >> Accessibility >> Audio/Visual > Balance Left or Right. (Keep Slide position at the center to pass equal sound on both left and right Airpod).

Update the Devices

It is very important to keep your devices updated from time to time especially if you are using Apple devices.

Normally, when Apple releases any update for AirPods, it automatically gets updated once the paired iPhone or iPad is connected with Wi-Fi.

Now, go ahead to check the iPhone for any updates (in case there are any available pending updates for iPhone then ensure to update it).

  • Go to the Settings app >> General >> Software Update.
  • The most recent available Software version is iOS 15, and for iPhone 6 and earlier model is iOS 12.5.5.

Ensure iDevice is connected to your AirPods

Many AirPods users usually pair their phones with an external speaker, Bluetooth headphones, etc.

However, these connections usually cause issues later when you try to connect AirPods to iPhone. It is recommended you disconnect the iPhone from any other headphone or external speaker within range and only pair the AirPods to the iPhone. Follow the simple step below:

  • Go to the Bluetooth menu in the Settings app and ensure the iPhone is connected to AirPods.

Reset and Reconnect AirPods

When AirPods say they are connected but have no sound on Spotify, this becomes a specific app issue that you might need to reconnect AirPods. Similar to the reset settings on the iPhone, you will have to reset AirPods and connect to the iPhone too. Here’s how to reset your AirPods:

  • Place the AirPods in the charging case.
  • Close the lid of the case.
  • Now, open the lid of the charging case again.
  • Long-press on the button behind the charging case till the light blinks amber and white.

iPhone is not connected to any other headphones? And yet, AirPods say they are connected but no sound? Then, it’s time to reconnect the AirPods to iPhone. It can be done by following the steps below:

  • Go to Settings app >> Bluetooth.
  • Click on info next to AirPods and finally on Forget This Device.

This action will un-pair the AirPods from iPhone, now you have to pair them from the scratch like before. AirPods say they are Connected but no Sound

You might need to Hard Reboot Your Device

Something might be stuck and Runtime Software Glitch creates issues on increase Volume on Airpod Either the Left or Right ear.

Which makes it difficult to increase or change from your Paired iPhone/iPad/Apple Watch or Mac. Hard rebooting your paired device is a formal solution that should solve the problem of AirPods saying they are connected but no sound.

For iPhone [No Home button]:

  • Long-press and Release Volume up and Volume Down button.
  • Long-press on the side button only till your iPhone sees the Apple logo on a black screen.
  • Wait for about 15 seconds and switch on by holding the side button only.

For Home button iPhone 7/7+, 6S/6S Plus:

  • Users can only use the Volume Up or Down and Side buttons.

For iPhone 6/6+ users:

  • Here, users can use the Side button and Home button.

For Mac User: 

  • Apple Logo >> Shut Down.

For Apple Watch Users:

  • Long-press on the Digital Crown button and Side button till the Apple logo is displayed on the Apple watch screen.
  • Turn on again using the side button of the apple watch only.

Update Your Airpods Firmware to Fix Airpods low volume issues

To fix your Airpods low volume issues and also to keep your AirPods sound top-notch, you need to update your AirPods to run with the latest software that is particularly required.

Thank you for reading thus far! I hope this post has helped you to solve the AirPods say they are connected but no sound issues? Kindly feel free and let’s know your thoughts in the comment section below. 

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