One of Apple’s greatest features is the emergency SOS on the iPhone which makes sure that your close friends or family know once there’s an emergency. However, a lot of people have encountered problems when their iPhones get stuck on the SOS screen and they are unable to make emergency calls since they are unable to fix their iPhone stuck on emergency SOS that won’t go away.
If you are experiencing iPhone stuck on emergency SOS screen a simple restarting can fix the bug or glitch causing the iPhone to stuck on SOS screen.
What is iPhone SOS?
SOS mode is a smart and handy feature for iPhone devices that allows you to communicate your exact location information to your emergency contacts right away. However, it may become rather bothersome IF the feature is not functioning or gets stuck. Some users claim that their phone is still locked in SOS mode preventing them from leaving or using other apps.
In general, mistakes we make also lead to our iPhones becoming stuck in emergency SOS mode. For instance, you may activate SOS mode by simultaneously pressing the power button and the volume up and down buttons.
An iPhone may become stuck in emergency SOS mode after being refreshed or jailbroken.
Unfortunately, if this problem arises, your iPhone won’t work since the SOS screen will be frozen and unresponsive. Don’t worry, this post here will show you effective solutions on how you can fix your iPhone stuck on Emergency SOS.
Why is my iPhone stuck on Emergency SOS?
The iPhone may be stuck on emergency SOS for several reasons, some of which are given below:
- Since the Emergency SOS function is new, it is easy for users to accidentally activate it and get confused about what to do next.
- Use of an outdated iPhone with broken buttons, such as the Side, Volume Up, or Volume Down buttons.
- If the iOS update you installed is still under development, you can experience the problem.
- The Emergency SOS option on your iPhone may have become stuck due to certain problems with the screen.
- When you use your iPhone incorrectly, SOS mode may become stuck on your iOS device.
- System crash or software bug firmware file corrupt iPhone.
- The “iPhone stuck on emergency SOS” issue might be caused by jailbreaking an iOS device to fix any iOS problem.
The next step after knowing the reason why your iPhone is stuck on the Emergency SOS screen is to find a solution to the issue.
How to Fix iPhone Stuck on Emergency SOS Screen
The following are the tried and tested solutions that can fix iPhone stuck on emergency SOS screen. If the first didn’t fix the emergency SOS screen lock be kind enough to try the next troubleshooting until you find what works for you on the list.
Stop Sharing your Location Manually
Following an emergency call with the first responder support desk, you must stop sharing your location manually to remove the Emergency SOS status from your iPhone:
- Once the emergency call has ended, the Medical ID screen will appear.
- In the Medical ID window’s upper right corner, click the Done button.
- Enter the PIN or password to unlock the iPhone.
- Click on the device time.
- The Emergency SOS screen will appear.
- Select the option to Stop Sharing Emergency Location there.
- Again, on the confirmation pop-up at the bottom, select Stop Sharing Emergency Location.
You can stop real-time location sharing and the Emergency SOS event by following these instructions.
This should fix iPhone stuck on the Emergency SOS screen, but if not, try the next remedy below.
Disable the Emergency SOS from iOS Settings App
Another considerable measure to fix your iPhone stuck on SOS screen is to permanently disable the SOS emergency feature on your iPhone. And following the steps below you will be able to disable the feature on your iPhone via the iOS app settings.
- Open the iOS Settings app on your iPhone and select the Emergency SOS option.
- Deactivate the following settings when on the Emergency SOS window: 3 Button Presses to Call, Hold, and Release to Call.
- The iPhone’s time display will go from red to normal.
- If you want to use the function in the future, you may now enable the emergency settings.
This should fix iPhone stuck on Emergency SOS screen since the feature has been disabled. However, you can move to the next solution if this method doesn’t work for you.
Clean the iPhone Touchscreen Thoroughly
It can be because of an unresponsive touchscreen if you are unable to turn off the Emergency SOS feature by clicking the Stop (X) button at the bottom of the screen. Splashes of water or greasy smudges on the iPhone touchscreen might cause it to stop responding.
In this situation, you must use a clean, soft cotton cloth to clean the display. By pressing the Stop (X) button once more, you can now try to end Emergency SOS.
Turn the iPhone on and off
You may switch off your iPhone, allow it cool for about 30 seconds, then turn it back on to fix the “iPhone stuck on Emergency SOS screen” problem. To switch off your iPhone, follow these steps below:
- Open the iOS Settings app and select General.
- Scroll to the bottom of the General settings screen and press the Shut Down button.
- Otherwise, hold the Volume down and Sleep/Wake buttons simultaneously until you see the Slide to Power down slider.
- To turn off the device, slide the upper button from left to right.
That’s it!
Update iPhone in Recovery Mode/ Force restart your iPhone
Apple’s built-in tool for dealing with software problems is called recovery mode. Update your phone while it’s in recovery mode to fix any issues you are having.
Follow the procedure below:
- Connect your phone to your computer via USB.
- Open iTunes or the Finder.
- Follow the procedures for force-restarting your phone while keeping it linked to your computer.
- This will put you in a state of recuperation. However, there are some slight differences:
- iPhone 6S or earlier models: Hold down the Home and Power buttons until you see the “Connect to iTunes” logo.
- iPhone 7 and 7 Plus: Hold the Power and Volume Down buttons together until you see the “Connect to iTunes” logo.
- iPhone 8 and later: Press and hold the Volume Up button. Then, quickly push and release the Volume Down button. Then, hold down the Power button until the “Connect to iTunes” logo appears.
You will now notice a pop-up on your computer and your phone will function normally once you click Update.
Note that this procedure does not wipe the data on your device. This should fix iPhone stuck on Emergency SOS screen error.
Update iPhone via PC or Mac
You can try upgrading your iPhone again using a PC or Mac with the iTunes or Finder software to fix the “iPhone stuck on SOS screen” problem brought on by a faulty iOS update.
The steps are as follows:
- Using the included USB cable, connect your iPhone to a Mac (macOS Mojave or older) or PC.
- Open the iTunes software.
- On the Apple smartphone, tap Authenticate, Allow, or Trust if requested.
- Navigate to the iTunes app’s linked iPhone information area.
- To update your iPhone with iTunes, locate the Update button.
After connecting the iPhone to the Mac with a USB cord, you can simply launch the Finder software on an iMac or MacBook running macOS Catalina or later.
The name of the iPhone should be shown on the left-side navigation panel of the Finder application. You must locate the update iPhone option on the app’s interface by clicking your iPhone on the Finder software.
The options might differ, as seen below:
- Check for Update: If you have never used the Finder app to check for updates on your iPhone, this option will show up. You will see the Download and Update pop-up if an update is available.
- Update: If Finder detects an update for the synced iPhone automatically, this shows.
This is another way to fix iPhone stuck on Emergency SOS.
Factory Reset iPhone via Find My
You can remotely delete the iPhone if you have access to the Apple ID and password you used to set it up. Remember that doing this will delete all of the data on your Apple smartphone.
The majority of your data can be recovered with iCloud, though, assuming you had activated the automatic iCloud backup on the iPhone.
Follow the steps below to factory reset your iPhone using Find My iPhone:
- Visit the Find My iPhone webpage.
- Sign in with your Apple ID or iCloud password.
- Select your iPhone from the drop-down list by clicking the All Devices option at the top of the page.
- The iPhone information panel is located on the website’s left side. There, select the Erase iPhone option.
- Select Erase on the pop-up that displays to confirm the remote Erase instruction.
- To complete the remote erase operation, enter the Apple ID password.
- As soon as the deleting process is over, you may start over with the iPhone.
The “iPhone stuck on Emergency SOS” issue should no longer appear while the device is on the Home Screen after you have completed this step.
Contact Apple Support Team
In case your iPhone is still stuck on Emergency SOS, then the last resort will be to contact the Apple Support team for professional assistance.
Your iPhone’s Emergency SOS feature is a fantastic tool for alerting both your next of kin and the emergency services team. Use it sparingly and only in cases where you truly need emergency help from people you can reach.