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How to Fix Samsung TV Not Connecting to WiFi

If you are experiencing the issue of your Samsung TV not connecting to wifi, we understand how that can frustrate you because the Samsung smart TV needs an internet connection to access many entertainment channels.

The Samsung TV uses an internet connection to stream from various streaming platforms like Netflix, Roku, and HBO Max. So when you have the issue of the Samsung TV not connecting to wifi, you will be unable to enjoy the entertainment value these platforms offer.

 You, however, do not have to worry much as most of the time, when the Samsung TV not connecting to wifi issue occurs, it is usually caused by a minor issue that can easily be fixed.

This article will highlight the possible reasons for your Samsung TV not connecting to wifi and troubleshooting methods you can use to resolve it.

Why is the Samsung TV not Connecting to WiFi?

There are several reasons that can be the cause of the Samsung TV not connecting to wifi issue.

Some of the commonly reported reasons for this issue are:

  • Weak Internet connection signal.
  • You are inputting the wrong wifi password.
  • Too many devices are connected to the same internet source you are using for the TV.
  • The TV firmware needs to be updated to the latest version.

The reasons stated above and other reasons not listed are usually the reason for the Samsung TV not connecting to wifi.

The next section of the article will address how to resolve the issues so that the Samsung TV can connect to the wifi and you can enjoy viewing from the entertainment platforms you are subscribed to.

You can also learn How to Fix Samsung TV Remote Not Working.

Why is Samsung TV not connecting to wifi

How to Resolve Samsung TV not Connecting to Wifi

Depending on the problem, you can use different solutions to resolve the issue of the Samsung TV not connecting to wifi.

However, before you attempt any serious troubleshooting solution, it is essential that you confirm that you are inputting the correct password, as a wrong password will not connect your TV to the wifi.

If you suspect you are making a mistake when inputting the password, you can use the show password feature to see the password while typing to ensure you are inputting the right thing.

Check Network Status

You can also check the status of the network you are trying to connect with, and if you see a red X sign, it means the wifi is not connected, you can resolve this by following the instructions below.

  • Turn on your Samsung TV and go to the settings page.
  • Then select General and choose the network option.
  • Then select Network status and allow the test to run.

If it shows a blue dot, it implies that the TV is connected to the internet, and the issue might be slow internet speed.

If it shows a red X sign, it implies that the TV is not connected to the internet, and you can resolve it by following the steps highlighted below.

  • Confirm that the cables connected to the router are correctly connected.
  • Restart the router by unplugging it and plugging it back after a minute.
  • Then connect another device to the router, and if it works, it implies the router is now working, and you can connect your TV.
  • If it doesn’t, the issue might be from your router’s internet provider, so you should contact them to get a solution.

fix Samsung TV not connecting to wifi

Samsung TV not Connecting to Wifi because the TV cannot see Wifi Network.

If your Samsung TV cannot see the wifi network even after it is turned on and ready for connection, you can try any or all of the troubleshooting methods explained below to resolve it.

Check that your Wifi Network Visibility is not hidden

Go to your router or the internet source you are using and check that the wifi network visibility is not set to hidden because if it is, the TV will be unable to detect it.

If you see that the network visibility is set to hidden, you should unhide it so that the TV will have access to connect to it.

Check the Network Signal Strength

If the router has little to no network signal strength, the TV might be unable to connect to it. You can check the signal strength by placing an internet-enabled phone next to the TV, and if the network bar is showing just one or two lines or none, it means the signal strength is too low.

You can resolve this issue by moving the router closer to the TV to increase the signal strength.

Confirm that the Wifi Network is Compatible with the TV

Some models of the Samsung TV, particularly the 2018 model, will only connect to a 2.4GHz network, so if you are trying to use a 5GHz network, the TV will be unable to connect to it.

Confirm that the TV can Detect Wifi Networks

 The TV has to be able to detect networks before it can connect to them. You can follow the steps below to confirm that your TV can detect wifi networks.

  • Turn on your TV and navigate to settings.
  • Then click on General and select Network.
  • Then select open network settings and click on wireless to see if the network is listed.

Samsung TV network settings

Try to Reduce the Number of Devices Connected to the Wifi

The more devices you have connected to your router, the weaker the TV signal will get.

To prevent this issue, simply disconnect some of the devices connected to the router and reconnect your TV to the wifi.

Power Cycle the Network

 If you have tried every one of the options above, and your TV is still not seeing the wifi network, you can power cycle the network by following the instructions below.

  • Unplug the Wifi device and every device connected to it.
  • Then plug back the wifi device and allow it to boot.
  • Then plug back your TV and every device connected to the Wifi device and allow them to boot.
  • Then reconnect your TV to the wifi network.

Samsung TV not Connecting to Wifi even though it can Detect the Wifi.

If the Wifi network is visible to your Samsung TV, but the TV is still unable to connect to the wifi, then the troubleshooting methods in this section of the article should help resolve the issue.

Confirm you are not Inputting an Incorrect Password

 Most times, your TV won’t connect to the wifi because you are inputting the wrong password.

Some passwords are also case sensitive, so it is advisable that you use the show password feature so you can see the password while inputting it.

Check that your TV can connect to the Wifi Network

 Your TV needs to be able to connect to a wifi network, and you can check this by following the steps below.

  • Go to settings and select General.
  • Then click on network and select open network settings.

If it shows that you are not connected, you need to perform a network status test by following the steps highlighted below.

  •  Go back to the settings page.
  • Then click General and choose the network option.
  • Then select Network status and allow the test to run.

If it shows a red X sign, then the TV is not connected to the wifi, and you can troubleshoot this by following the instructions below.

  • Check that the cables connected to the router are correctly connected.
  • Then restart the router by unplugging it and plugging it back after a minute.
  • Now connect another device to the router, and if it works, it implies the router is now working, and you can connect your TV.
  • If it doesn’t, then the issue might be from your router’s internet provider, so you should contact them to get a solution.

Reset the Wifi Network on your TV

You can reset the Wifi network you want your TV connected to by following the instructions below.

  • Go to settings and select General.
  • Then click on network and select reset network.

Once the network reset is done, you can then try to connect the TV to wifi to confirm that you have resolved the issue of the Samsung TV not connecting to wifi.

Reduce the Devices connected to the Wifi Network

 Connecting many devices to one router can reduce the network signal of the router. So if you have more than two devices connected to the wifi, you can disconnect them and then connect your TV to the wifi network.

Reset the Samsung TV

You can reset your TV by following the steps below.

  • Navigate to settings and click on general.
  • Then select reset and enter your pin.
  • If you are yet to change your pin, the default pin is 0000

Update your TV Firmware

If there is a new firmware available for update on your TV, it might be the cause of your Samsung TV not connecting to wifi.

You can update your TV firmware using a USB drive by following the steps highlighted below.

  • Go to the download firmware center for your TV using a computer browser and download the latest firmware.
  • Then extract the downloaded files into a USB thumb drive.
  • Then insert the USB drive into the USB port of your TV.
  • Now press the home button on the remote and navigate to settings.
  • Then click on support and select software update.
  • Then start the software update and wait for the TV to reboot before removing the USB drive.

You can then connect your TV to wifi to confirm that the update has fixed the issue of the Samsung TV not connecting to wifi.

Update Samsung TV firmware

How do I reset my wifi on my Samsung Smart TV?

You can easily reset your Wifi network on your Samsung smart TV by following the steps below.

  • Navigate to settings and select General.
  • Then click on network and select reset network.

The TV will automatically reset the network, and you can connect to the wifi to confirm that the issue that prompted the reset has been resolved.

Conclusion:

This article has discussed the possible reasons that can cause the issue of the Samsung TV not connecting to wifi and how to resolve them.

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