Recently, the TikTok server was down, and some random users were not able to sign in and upload their short videos on the app. This error wasn’t particular about Android or iOS (iPhone/iPad) users; it’s a general problem. And as such, I have come up with a trick to fix the “TikTok server error” on Android [later] and iOS.
Therefore, here in this guide, you will learn how to fix the TikTok server error on Android and how to fix the TikTok server error on iPhone if you are using TikTok on other devices or operating systems such as macOS and Windows computers.
When the TikTok server is down, you will not be able to access the app. You might be experiencing errors like the TikTok app not working, unable to upload videos, errors uploading videos, and internet connection errors, among others.
What does server error mean on TikTok?
When the TikTok app pop-up the server error message, it means that the app cannot communicate successfully with the company’s database. When users request to log into TikTok cannot be completed the short videos app return a server error.
This could last for a couple of minutes or even hours. But, it’s definitely not going to be up to a day except [IF] the musical.ly domain is expired or ran out of bandwidth, which is not always the reason for server errors on giants company like Tiktok.
But, you can experience server error on TikTok if there is an upsurge in the company’s traffic or users which will lead to heavy traffic on the server [IF] the server cannot withstand, then, we should all expect server down which will call for either upgrading the server or move to another server by the company.
If this is the reason, there is nothing you can do to affect this change other than to keep calm or send messages to the TikTok team on their contact page or on Twitter.
Why is TikTok saying server error?
TikTok is saying server error because the TikTok app couldn’t complete your request to connect to the app server. The reason behind the TikTok saying server error includes at least one of the following.
- Poor network.
- The TikTok server is down.
At least one of the above reasons can trigger server error on TikTok.
Server Error TikTok Username
If the TikTok server is down or your network strength is too weak to connect you to the TikTok server you can experience [likely] server error TikTok username.
However, if the main issue is that you can no longer log in to your TikTok account with the username because the account is under deactivation. To reactivate the TikTok username kindly take the following steps.
- Open the TikTok app.
- Tap on your profile at the bottom right.
- Tap on the “Sign Up” button.
- Scroll down and click on the “Log In” button.
- Click the option “Use phone/email/username.”
- You will see a list of options. Just click on “Reactivate” down the page.
- Log in with your TikTok credential.
- You will be redirected to another page describing the status of your TikTok account. If the activation is under deactivation you will the status as well.
- Click “Reactivate” to recover your TikTok account.
TikTok sorry something went wrong with our server
Please take the following steps if your TikTok responds TikTok sorry something went wrong with our server.
- Don’t do anything. Just give your TikTok a couple of seconds and try again.
- Restart the TikTok app
- Clear the TikTok app cache.
- Log out and log in again.
- Check your network strength.
- Disable VPN if you are using one.
- Update the TikTok app
If this persists check whether there is an update available on your phone [OS update] and update it if there is any available.
Why does it say server error when I try to switch accounts on TikTok?
The TikTok app will say server error when you are trying to switch accounts on TikTok because some parts of your web server are not configured correctly or the application is trying to do something and the server is failing to carry out the request due to a conflict or restriction.
TikTok Server Error Meaning
TikTok server error means that the TikTok web server is not working correctly at the moment. Or the TikTok app version is unable to connect to the server as all requests sent are declined due to server conflict and restriction.
Why does TikTok say Server Error when I try to Login?
If your TikTok app says server error when you try to login because the app cannot communicate with the TikTok server successfully. This could be from the part of the app or server.
However, if TikTok say server error when I try to login occurs due to server error then you have to give it some time until it is fixed by the TikTok team.
How to Fix Server Error on TikTok
Try at least one of the following tips to fix server error on TikTok to see whether you will be able to gain access to the short videos’ social media platform.
Restart your iPhone
The error message that you see on the app might be a result of caches on your phone. Literarily, you need to clear your phone caches or the app caches in particular, however, restarting your iPhone alone could solve the problem.
Here is how to restart your iPhone.
- Press and hold either the volume button and the side button until the power off slider appears.
- Drag the slider, then wait 30 seconds for your device to turn off.
- To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
Clear TikTok app Caches
You may need to clear the stored caches on the TikTok app. This works like refreshing the app. But not as active as when you clear data on the app. However, if you do not store your TikTok password or you cannot remember it, and you are not ready to use the “TikTok password” reset feature used on clear caches.
- Go to your iPhone settings.
- Scroll down the settings page and click on “Clear History and Website Data”.
- Click on “Clear History and Data” on the popup.
This will clear all the history and data stored on your iPhone, including the TikTok caches. After this, restart your iPhone following the steps shared above and launch the TikTok app. The server error on the TikTok app should be fixed if it’s a result of excess caches.
Check your Internet Connection [Wi-Fi or Cellular]
Error in your internet connection can lead to the “TikTok server error”. If the delivering server is far above the uploading server, you might experience this type of difficulty. Open your browser and go to Fast.com to check your internet speed. The information on the portal is reliable and accurate. And the service is powered by NetFlix.
Uninstall and Reinstall the TikTok App
This is another measure to clear TikTok errors resulting from a server on your iPhone. Meanwhile, you will be prompted to re-login to your TikTok account when you reinstall the app and want to access the app.
- Tap your iPhone app menu.
- Press and hold the “TikTok” app on you see “X” on the edge of the app.
- Click on the “X” button.
- Tap “Delete” from the popup.
Now, you’d need to go back to the iPhone store, search and install TikTok on your device.