Netflix Error Code Nw-1-19 is a bug found by almost all Netflix users. This error can appear regardless of the device you’re using Netflix on. The message says Netflix: NW-1-19 error code: Your device may not be connected to the Internet. Please make sure your connection is working. The error generally indicates a problem with network connectivity. Go through the steps in this article to fix this error with ease.
What is causing this Netflix Error Code Nw-1-19?
The most common reason for this error is the problem of network connectivity. This prevents your device from accessing Netflix services. The problem may be related to your local internet connection or the device you are using.
1. Fix the Netflix code NW-1-19 on a Samsung or on any other Smart TV
Most people use Netflix on their smart TVs. If this error occurs on your Smart TV, make sure your network supports online streaming. Check if your device has good internet signal strength. Now follow the steps below to resolve this issue.
- Restart your Smart TV by switching the device off and then on again after a break of 2 minutes.
- Restart your modem by switching it off and on again after a 2-minute pause.
- If this error persists, connect your Smart TV directly to your modem using the Ethernet cable. This solution is called a bypass but is not a practical solution.
- If this error is not resolved by following the steps above, check your device.
2. Fixing “Error Code NW-1-19” on Roku
If you are getting this error while using Netflix on Roku then follow the steps below to resolve this issue.
- If you get this error when using Netflix on Roku, please follow the steps below to resolve this issue.
- First, make sure your network supports online streaming.
- Check if your device has a good local internet connection.
- Restart your smart device by turning it off and then on again after a 2-minute pause.
- Restart your modem by switching it off and on again after a 2-minute pause.
- If you still see this error, change the location of your modem and remove other wireless devices from the modem for better signal strength.
- If this does not help, connect your device directly to the modem using an Ethernet cable.
3. Eliminating Netflix Error Code Nw-1-19 on Xbox
If you’re using Xbox and you see this error message, try the following steps to resolve this issue.
- First, make sure your network supports online streaming. Check again that your device has a good local internet connection.
- Restart your smart console by turning the device off and then back on after a 2-minute pause.
- Reset your modem by switching it off and on again after a 2-minute pause.
- If the reset does not help, connect your console directly to the modem. It’s not a practical solution, but it works.
- Try to improve the signal strength by moving the router to a new location and other wireless modems from the modem.
Fixing the Netflix Error Code Nw-1-19 on Blu-Ray Player
If you receive this error message when using Netflix on a Blu-ray player, please follow the steps below to resolve this issue.
- Switch off your device by disconnecting it from the main switch.
- Discharge your device by pressing the power button or pulling the power plug.
- Connect the device to the mains and restart it.
- Try restarting Netflix.
Set-top box or streaming media player
If you are using a streaming media player and you see this error, follow the steps below and this error will be fixed
- Make sure that your network allows online streaming.
- Check if your device has a good local internet connection.
- Restart your smart device by turning it off and then on again after a 2-minute pause.
- Restart your modem by switching it off and on again after a 2-minute pause.
- Try running Netflix again.
Conclusion
There are many potential Netflix errors, and we won’t cover them all in this room. Netflix has dozens of articles covering different bug variations that we simply cannot fix at the same time.
The good news: many of them are similar. In general, we recommend that you try the following if you experience problems:
- Check your internet connection.
- Disconnect your mobile device, TV or computer from the computer and reconnect.
- Sign out of your Netflix account and sign in again.
- Check your account settings.
With these tips, you should be able to fix the most common Netflix error codes on mobile devices, smart TVs and web browsers. And if you encounter a Netflix error code that we haven’t listed, don’t hesitate to ask for help in the comments below.