If you don’t want to keep your Google Play balance in your account you can transfer it to your bank account without stress. Meanwhile, you can only transfer your balance without the Google Play store promotional balance.
Also, if your child is under 13 and has a Google Play account they wouldn’t be allowed to manage their account. The age restriction is different for different countries.
So if it’s discovered that your child’s account profile reads 13 years or the age that is not accepted in your country the account will be closed and the balance will be transferred to the family account manager.
On the contrary, you can also request a transfer of your Play credits if there is an issue.
Therefore, here in this article, you will learn to transfer Google Play balance to your bank account if you are the account manager.
Note: Google can only transfer your child’s credits to your family account manager. Then, the account manager can withdraw it from there to the local account balance. If your account manager doesn’t have a Google Gmail account for the Play store it’s advisable to create one to be able to withdraw the balance.
Install the Google Pay (Google Wallet) App
To get started you need to download and install the Google Wallet app, previously the Google pay app on your phone. But if you have done that before there won’t be any need to do so.
Meanwhile, if the Google pay on your phone isn’t updated you may be redirected to the Google play store to download and update to the latest version.
Once the app is updated it should show Google Wallet.
Note: You can only use the Google Wallet if it’s available in your country. You cannot use the app on a rooted Android phone. And you can only use the app on Android Lolipop 5.0 and above only.
Follow the steps below to install the Google pay app if the app is available in your country.
- Open the Play Store app on your Android.
- Click on the “Search box” and type “Google Wallet.”
- Click on the “Search” icon to search for the app on the Play Store database.
- Click on the “Install” button to download and install the wallet app.
Note: You will need a Gmail to complete the process above. Learn how to create a Gmail account here.
You can then launch the app and follow the instruction on the screen to complete the app set-up if you are a first-time user.
Once your account is set up and all the necessary information is put in place you can then push to transfer your balance to your local bank or another Google play account or to your Paypal account.
How to Transfer Google Play Balance
They are two ways that you can follow to transfer your Google Play balance or Google Wallet balance to your local bank account or another Google play account. These are;
- Desktop
- Mobile
We will show you a walk-around of how you can transfer your Google Play balance to your bank account on mobile [Android] and on PC [Windows or Mac].
How to Transfer Google Play Balance on Mobile
This procedure will be carried out on your Android phone via the Google play store app. So, if you need to do to transfer your Google play balance from your play store account to your bank account is to follow the steps below.
Note: It takes Google 1-3 business working days to complete the transfer of the Google Play balance to your local bank account.
- Open the “Google Play App.”
- Tap your “Profile” to the top right of the corner.
- Click on “Google Play Balance” below the profile.
- Click on “Transfer Out.”
- Type the “Amount” to transfer out of the account.
- Select the “Next” button to proceed.
- Select the “Payment” method.
- Select “Transfer Out.”
You will be charged 1.5% or $0.31 when you transfer out credits on Google Play or whichever one is higher.
Note: If there is no payment method added to the account you won’t be able to transfer out the credits you input. Therefore, you need to add a payment method to proceed. Check out this article on how to add a payment method to Google Play.
Unable to Transfer Google Play Balance
There are a few issues to take note of when you can’t transfer your Google Play balance to another Google Play account or your credit card. These issues can occur whenever you want to transfer money or receive money into your Google Play account. So, it’s advisable to take notes and fix them when they occur.
“Transaction cannot be completed” error
You cannot encounter the “Transaction cannot be completed” error when you want to transfer out of your Google play account. With this error, your transfer won’t be completed until it’s fixed.
Therefore, we will quickly take a look at some of the reasons why you see the “Transaction cannot be completed” error message.
- If the name in your credit or debit card and Google profile aren’t the same your transaction will not be completed.
- Check https://pay.google.com/ alert whether there is information about your transaction.
- Choose a different payment method if your details match.
- Make sure that the receiver or the account you want to send your Google Play balance to doesn’t have an issue with his account.
If none of the methods above works you need to check out the following troubleshooting methods.
Check if there is an issue with your Account
If your Google Play account has a pending issue you will not be able to transfer your balance from it to another Google play account or to your local bank account. Therefore, it’s advisable to first check whether there is an issue with your account that could stop the transaction from completing.
- Only send or transfer your balance to an eligible receiver.
- Ensure you have the minimum balance you can transfer to the payment method you selected.
- Both the sender and receiver you update their Google pay app to the latest Google Wallet app.
- Have you transferred your balance previously? If yes, check whether you have reached the transfer limit.
- You cannot add more than 5 payment methods at a time. If they are more than that then you need to remove them.
The Recipient Account is not Eligible
Google will not complete a transaction to an account holder that is not eligible. So, you should consider asking the recipient to know whether there is no issue with his or her account.
Ask the receiver to check for the following…
- The account is eligible to receive money from another Google play account.
- Ensure that the receiver is using the latest Google Pay app.
- Ask your friend or receiver to enable the “Help friends find and pay you” setting.
- You can only send money to users whose phone number is from:
- United States (US)
- Singapore (SG)
- India (IN)
- Your account must be below the receiving limit of $25,000 USD.
Note: You can follow the steps below if you don’t know how to enable the “help friends find and pay you” setting.
Turn on Help Friends Find and Pay you
Google Pay help friends find and pay you and allows your friends to be able to find you on the app via your phone number or email and send money to you. This is the easiest method Google has devised so far.
- Launch your “Google Pay App.”
- Click on your “Profile Picture” or “Account” to the top right of the home screen.
- Go to “Settings.”
- Select “Privacy and Security.“
- Click on “How people find you on Google Pay.”
- Turn on Help friends find and pay you.
With this, your friends can easily find you and sent you money on the Google Wallet app using your phone number or Email address.
Transfer Google Play Balance to Google Pay
There is no direct method to transfer your Google Play balance to your Google pay account at the moment. However, there are other means that can be used to send your balance from Google Play to Google Wallet which is using a third-party pp.