You’ve been using your peloton indoor bike for a while now, but suddenly the screen fails and the red light by the wheel isn’t coming ON you’ve checked the connection to confirm if they are plugged in and they are.
Maybe you’ve come across some post telling you to shake the wires since it might be loose and you’ve done that, but still, the screen doesn’t seem to come up.
Well, you’re lucky to be here, because I will be breaking down all the possible ways you can troubleshoot this issue if your Peloton screen won’t Turn on.
How to Troubleshoot Peloton Screen won’t turn on
If you are stuck with your peloton screen not coming on, below are some tips you can apply to resolve it.
- Reboot the Peloton bike
- Verify the Physical Connection
- Check for a damaged fuse
- Restart the peloton screen
- Check Knobs and Center Buttons
- Factory Reset
Reboot the Peloton Bike
This is the first thing you should try when you are stuck with this issue, maybe the whole equipment isn’t working, including the touch screen.
You can try rebooting it by following these steps:
- If your peloton bike isn’t coming up check here to fix it
- Long press the power button for 2-5 seconds and wait for the bike to turn OFF
- Next, wait for about 25 – 40 seconds
- Moving on, switch on the peloton bike once again
By, now the bike should start working together with the screen.
However, if the Peloton screen won’t turn on after the steps above try the next step.
Verify the Physical Connection
Since the screen is blank, maybe some connections are loosely placed, and to resolve that carefully follow these instructions:
Ensure that the power cable is correctly connected to the power outlet and the tread deck. Also, confirm that they aren’t loose.
In addition to that, perform checks to the cord located at the back of your touch screen and ensure they are correctly attached.
Finally, if after trying all these your peloton screens won’t turn on proceed to the next step.
Check for a damaged fuse
Since your peloton bike comes with a fuse, it could be the reason for this issue if it is affected by electric surges, so to confirm that simply check the fuse and see if it is blown, if it is change it, but if after changing it your peloton screen won’t turn on proceed to the next step.
Restart the peloton screen
Go to the back of your peloton screen and restart the touchscreen by long-pressing the power button at the back of the screen for 5 seconds.
Wait until the logo disappears. if after trying these steps the peloton screen won’t turn on then try checking the knobs
Check Knobs and Center Buttons
Over here, confirm if the knobs and the center button are receiving power.
If you don’t have any clue on how to do that, follow these steps listed above by simply long pressing the power button for 5 seconds.
While doing this, if the peloton logo shows on the screen, it simply means there are no issues with the power supply, but if till now the peloton screen won’t turn on click the stop button and move on to the next and final step which is to factory reset the peloton bike.
Factory Reset
As you pretty well, understand that factory resetting any device clears all your information, membership, and your wireless login, including all the changes you’ve made to the device since you got it.
If you’ve tried out all the steps above and it doesn’t seem to work follow the steps below to factory reset your device.
- Switch OFF the peloton touchscreen simply by holding down the power button on top and then select shutdown.
- Immediately, the screen is OFF, Hold down both the Volume up and power button until the peloton logo appears, and then release it.
- After doing this your touch screen will be on discovery mode
- Now, wipe all your data/factory reset simply by using the volume button to navigate to that option and then use your power button to select it.
- Moving on, confirm that you want to factory reset the device by simply selecting “yes” – delete all user data
- Immediately the data has been cleared. reboot the device.
- Once the screen will restarts. sign in with your wifi credentials and continue with the normal login process.
Note: performing a Factory reset also resolves a “peloton touch screen not working” that is if it’s frozen.
How to Turn Off your Peloton Bike Screen
Follow these steps to turn OFF your device if you are struggling with it
- Go to your peloton touch screen, long-press the power button, and then be patient till you see a pop up with an option named “shutdown“
- Moving on, choose the shutdown option to turn the screen OFF
Note: you can also use a smart plug with your device, to learn how you can do that visit here
Moving on, below are the instructions on how to Power off your Peloton bike (+).
How to Turn Off your Peloton Bike plus (+) Screen
Follow these steps to turn OFF your peloton bike plus (+) touchscreen
- On your peloton screen, you will see a power button, now, hold it down and wait till you see a pop up with the option named “shutdown“
- Now, select the shutdown option, and then the screen will go OFF
Moving on, if your peloton touch screen has physical-related issues and maybe you are looking to perform a DIY replacement on it. Simply contact the peloton service center instead.
If you perform a DIY replacement to any of the parts. it will void your warranty
Also, In addition to all that, here are tips you can follow to prevent your peloton bike touchscreen from being damaged.
Maintenance Tips to protect Your Peloton Touchscreen
Below are some precautions that you can take to protect your Peloton touchscreen from having problems.
- Make sure the touch screen is well maintained by cleaning it with a soft cloth, you can make use of alcohol while cleaning the touch screen. Avoid using detergents.
- Make sure the peloton isn’t anywhere close by to where little kids are playing since damages could be very costly.
- Moving on, ensure that you are pressing the button gently while turning it off so as not to cause further complications on the device screen.
Peloton Support
IF you haven’t been able to resolve these issues don’t open the device, simply contact customer care and discuss your issues with them so that appropriate measures can be taken to resolve them.
The peloton Screen won’t turn ON.
Most users confirmed that doing this works for them. So if you are faced with these issues.
Try this:
Hold down the power button to the screen for about 7 seconds, see what happens.
Peloton touch screen not working
If your peloton touch screen isn’t working try restarting the device. and wait for about 5 seconds before you power it on.
If this doesn’t work and all the cables at the back of your touchscreen are correctly connected then you might have to factory reset it.
You can simply do that by following these steps below:
- Switch OFF the peloton touchscreen simply by holding down the power button on top and then select shutdown.
- Immediately, the screen is OFF, Hold down both the Volume up and power button until the peloton logo appears, and then release it.
- After doing this your touch screen will be on discovery mode
- Now, wipe all your data/factory reset simply by using the volume button to navigate to that option and then use your power button to select it.
- Moving on, confirm that you want to factory reset the device by simply selecting “yes” – delete all user data
- Immediately the data has been cleared. reboot the device.
- Once the screen will restarts. sign in with your wifi credentials and continue with the normal login process.
Peloton stuck on logo screen
To resolve this follow the instructions below.
- Power off your Touchscreen by holding the power button on top and selecting “Shutdown.”
- Once the Touchscreen is powered off, hold the Volume Up button and the power button until the Peloton logo appears, at that point, you can let go.
- This will start your Touchscreen in Recovery Mode.
Conclusion
With all the tips highlighted above you should be able to troubleshoot your peloton device, anytime it isn’t coming on.