If you have ever been frustrated with your 365 login password and username you’d possibly know that frustration is bad. One of the constant issues of using the Microsoft or Office 365 is the user login frustrations.
Some users were even confused to the extent that they quickly head to change their password hoping that it would resolve the issue. However, I didn’t blame such a user if you are one of them since no one ever pray to lose valuables to unauthorized fellow.
A lot of users who were frustrated with this Microsoft 365 login error could no longer differentiate between their Microsoft coorporate login and personal login. It’s obvious that a missed up of these logins will result to an error message when trying to log into Microsoft 360.
When the frustration of logging to your Microsfot office 365 is becoming too much you may be left with no option other than to look for a way to fix it.
However, in this guide, I am going to highlight some like reason why you were unable to login into your Microsoft Office 365 and some of the like ways to fix the problem without changing your account password if possible.
Table of Contents
Clear Saved Microsoft 365 Login Password
There is a possibility that the inability to use a known password to access your Office 365 has caused you to change the password multiple of times and have probably saved more passwords that you cannot even remember all.
If this is the case, you have to clear all the saved password on the Microsoft Office 365 to put an end to using any of the confusing passwords you have saved on your Office 365 password manager.
So, when you trash all the password and username you saved on the Office password manager you will have an empty list of password. By now, you will be able to save another password if you end up knowing the correct login and you will be able to login.
If you don’t know how to clear the Microsoft login if you have decided to do so follow the directions below.
- Go to your Windows control Panel
- Open Credential Manager. If you can’t find this type “Credential” without quotes and hit the enter or search button.
- Identify all information that has to do with “Microsoft Online”and delete them
- Also find “msteams” and delete all of them as well.
If you are facing any barrier doing this kindly leave a message in the comment section.
Be Sure of your Microsoft Office 365 Login
No that you can’t use personal login for coorporate login. You cannot also use student login for business login. So, you have to be sure of which Microsoft account you are logging into to avoid confusion.
However, the best way to end confusion in this regard is to either save each password separately or customize your login page for your account or for each Microsoft account you have.
A lot of Microsoft users do not do this probably they don’t really know the usefulness. However, with this being put to practise you can save yourself a lot of set back when you want to login 365 Office account.
How to Customize Office 365 Login
If you are using Microsoft Home you need to subscribe to an advanced suites to use this feature. However, if you have already done this, just proceed below to customize your login page.
- Go to the Azure management console
- Select the branding option
- Complete your branding by acting some verbiage, logo, and picture (not compulsuory) but it will let employees identify where they are
- Now, employees can enter their business password to login.
With this customized Office login, employees will be able to know which account they are about to log into rather than just logging anyhow without knowing whether it’s the account they intend to log into. So, their won’t be a single misconception when employees login.
Ignore the Office 365 Password Manager
Before now Outlook hasn’t been using the multi-factor authentication. What the product uses is the app manager to manage and store users password and username.
However, a better to use option is MFA which will prompt the Outlook to keep requesting for your login credentials whenever you want to access your account rather than using the password store in the app manager.
If not for the multi-factor authentication the password app manager doesn’t worth it to save your Outlook password.
If you are to follow the IT trend you would be tempt to use the app password manager in your Office. However, with the MFA option you have no stress to undergoing with your logins.
To wide off the app password manager you have to go through the Microsoft/Office admin portal to wipe it. This implies that you also need the administrative right to carry out this task. After that open the PowerShell that is connected to your Microsoft 365 tenant and enable the outlook modern authentication using the “cmdlet”.
Set-OrganizationConfig -OAuth2ClientProfileEnabled $true
Repair Damaged Office 365
If your Office application is corrupt everything will definitely be working against you including your login information. If you don’t know this, your login might not work forever until you repair your version.
Things have changed over time. You no longer have to wait for hours to repair your Microsoft Office. This can be done in less than 10 minute and everything will be working fine as expected.
There two ways to repair damaged Office 365. You can do the repair online and you can also repair it offline. To totally fix the error, I always recommend the online repair.
It’s not that the offline approach isn’t working. But, at the sametime, if there is any additional file you need, the online repair will look for it and add it during the troubleshooting.
- Go to Apps & Features
- Scroll down the Microsoft Office interface
- Click the modify button.
- Approve the popup
- The repair dialogue box will appear
- Select the second option “Online”
- Tap replair
While you are doing this make sure you are connected to the internet to do the repair online. Once the repair has been completed, close the Microsoft Office 365 app and restart it again. After that, enter your login password and username to log into your account.
Troubleshoot Microsoft Office 365
We expect the above procedures to help fix the 365 login problem. But, that is not guaranteed. However, to further help to provide a solution to this problem is to troubleshoot the Microsoft Office on your computer using the Microsoft troubleshooting tool.
This office diagnostic tool repairs more than the Office login problem. The tool also check other problem you might have not noticed and rectified it.
While troubleshooting you need to select the problem that mostly describe the problem you are facing. Within the space of 15 minutes with a strong internet connection the troubleshooting will diagnose and fix the occuring problem in your Microsoft Outlook or Office 365.
This diagnosing tool can solve problems related to
- Outlook stops responding
- I can’t send or receive email
- Outlook keeps asking for my password
- Shared mailboxes or shared calendars don’t work.
- Outlook keeps saying “Trying to connect…” or “Disconnected”
- I get an error when I install Office
- I can’t activate Office
- I can’t sync my files with OneDrive
- I can’t install OneDrive
- I can’t sign into Skype For Business
- I can’t get email on my phone
- I’m having trouble opening or signing in to Outlook on the web
- I can’t install, connect, or enable Dynamics 365 for Outlook