How to Fix HBO Max can’t Play Title

In a rear case where you find that the HBO Max can’t play title when you selected a movie to stream on the HBO premium service. For as long as this glitch continues, you won’t be able to play the HBO Mac video. However, in this video, we will discuss how to fix the HBO Max cannot play the video title across all of your streaming devices including Samsung Smart TV, Apple TV, etc.

HBO Max is an organized platform with both premium and free TV shows, movies, episodes, and many more. For some reason, the HBO Max title cannot play. Whenever it happens that the movies or episodes you selected from your HBO Max account can/’t play the movies title selected this means that you can’t play the movie unless the issue is resolved.

Even when the movie is available on HBO you might still experience “Cannot-Play Title” due to some internet error on HBO Max itself. 

The HBO Max cannot play title internal errors could occur due to the HBO Max server error or downtime from the HBO Max server and other related signs.

Well, do not panic because of cannot-play title on HBO Max while streaming. In this article, we will state all working means to fix the HBO Max error message that stops the HBO movies title from playing.

How to Fix HBO Max Can’t Play Title

We have tested a countless number of approaches to fix HBO Max error code and messages which include HBO Max unable to play video title. Therefore, we will state these solutions to quickly fix all HBO Max error code when streaming your favourite HBO Max movies on mobile or the web.

Is HBO Max Server Down?

If the answer to this question is “yes,” then, you won’t be able to resolve the HBO Max can’t play title because it is an internal error and there is no fix to this except waiting for the internal error to be fixed by HBO Max itself.

To find out whether the HBO Max server is down, visit the “Downdetector” page to know more about the HBO server and when it’s down.

So, if the server is down you’d have to wait for the server to be back. But if the server is not down according to the information on “Downdetector,” then, the problem affecting the HBO Max can’/t play title isn’t the HBO Max server.HBO Max can't play Titile

Now… Check the next “how to fix HBO Max can’t play title” below.

Is the Content with “Can’t Play Title” still Available?

If the content has been deleted from the HBO Max server or database you won’t be able to play the movie title. So, is the content still available on the server? If No, you won’t be able to fix the movie cannot play the title error message. 

The only way to proceed with this is to dig deep into the HBO Max search content option and vary the movie’s title whether the movie’s title has been changed or the movie’s title no longer exists.

At the same time’s, you can even contact HBO Max customer service to ask whether the movie has been removed due to policy violation or cultural reasons.

Is your HBO Max Subscription still Valid?

This is another reason to ponder on. If your HBO Max subscription expires while streaming the movie you would see the “HBO Max can’t play title” error message on the screen. 

To fix your HBO Max cannot play the movie title, you should renew your HBO Max subscription or turn to HBO Max free trial for the time being until you will be able to renew your HBO Max subscription.

HBO Max will not wait for you to log out they would automatically log you out once your subscription expires and if you are streaming a movie it will either display subscription has expired or cannot play title error message.

Cold boot your Device [Android, iPhone & Smart TV]

This is different from your regular switch or power off mode you exercise daily or once in a while, so, cold booting your device could be what you need to do. And here, we will walk you through how to cold boot your Android, iPhone, and smart TV to fix HBO Max can’t play title.


  • Press and hold the “Power” button and release it until a text appears on the screen.
  • Use the “Volume” down to navigate the screen and “Volume” up to “Confirm” your selection.
  • Done.

For your Android phone, you have about 10 seconds to complete the cold booting else the cold booting will be done automatically.


Cold boot on iPhone is similar to hard reset. This won’t clear your phone memory and reset your phone.

  • Press and hold the “Volume [up or down] + power button.
  • Wait until your phone reboots. Don’t use the slide to turn off feature when it comes up.
  • Release the buttons once the Apple logo appears.
  • Done.

Smart TV

Cold booting a smart TV is different from restarting it. Cold boot shut down your TV 100% while restarting put your TV in standby mode. So, you either go with cold booting or restarting it to fix HBO Max can’t play title on your favourite video.

  • Switch off your smart TV.
  • Unplug the TV from the power source.
  • Wait for about 30 seconds.
  • Plug the cable into the power source and switch on the TV 
  • DOne.

Try to play the HBO Max movie again to confirm whether the can’/t play title has been fixed.

Is your HBO Max App Updated?

Another reason why you would probably experience “HBO Max can’/t play title” is probably the HBO Max on your smartphone [Android and iOS] and smart TV [Samsung, Hisense, Apple, etc] is outdated.

To fix this, update the HBO Max app to the latest version.


  • Go to the google play store
  • Click on “Profile picture.”
  • Tap “Manage apps & device.
  • Tap ” manage >> update available.”
  • Tap on the “HBO Max” app.
  • Tap “Update.”
  • Done.

Retry to stream the HBO Max movie title again to see whether it has been fixed.


  • Go to the Apple apps store
  • Search for “HBO Max.”
  • Tap on the “Get” button to download and install the latest update.
  • Done.

Smart TV

  • Go to your Smart TV apps store.
  • Click on the “HBO Max” app
  • Tap “Update” if prompted.
  • Done.

Log out and log in to your HBO Max Account

Another recommended approach if you are faced with an HBO Max video couldn’t play a video title is to log out from your HBO Max account and re-login to the account again on the device.

This helps the system to clear all errors if they are caused by bugs, glitches, and perhaps refresh and reset users data.

The best approach is to log out HBO Max account from all devices. This will remove the HBO Max account from the current device and all other devices that you have logged in to your account.

To log out on all devices follow the steps below.

  • Go to and sign in to your HBO Max account.
  • Tap on your “Profile name/picture” and choose “Manage device.” 
  • Tap on “Sign out All Devices.”
  • Done.

After the above steps, you will be signed out of all the devices that you have accessed your HBO Max account. This will reset the HBO Max account and remove temporary bugs and unseen bugs.

HBO Max Cache Could Cause Can’t Play Title

Clearing the HBO Max app cache could fix HBO Max can’/t play title if the movie is available on the HBO Max database. If clear the cache failed you move to clear data. Meanwhile, clearing the HBO Max app data on your Android, iPhone, and smart TV will remove all stored user data such as password and username and prompt you to re-login to your HBO Max account again.


To clear the HBO Max app cache on Android follow the steps below.

  • Go to your phone settings.
  • Tap “Apps.”
  • Find and choose the “HBO Max” app.
  • Click on “Storage” and tap “clear cache.”
  • Repeat the process and choose “clear data.”
  • Done.

This should resolve the HBO Max can’t play title if it’s caused by the excess cache in the app.


For iPhone users, follow the steps below to clear the HBO Max app cache on your iPhone.

  • Go to your iPhone settings
  • Tap “Safari” when you scrolled down the settings page.
  • Scroll down and choose “Clear History and Website Data.”
  • Tap “Clear History and Data” from the pop up to confirm.
  • Done.

This will not only clear the HBO Max app cache and restore the app to normal. It will also clear other apps cache and restore it to normal.

Smart TV

The approach might not be similar for all smart TVs. However, the end result is similar. Just follow the direction as stated in this general approach and you will be able to clear the HBO Max app on your smart TV.

  • Press the “Home” button on your remote control.
  • Navigate and choose “Settings.”
  • Choose “Apps.”
  • Navigate to the system apps.
  • Choose the “HBO Max” from the list.
  • Choose “Clear Cache.”
  • Choose “OK” from the popup to confirm it.
  • Done.

Now, navigate to the HBO Max video with the title error code whether the HBO Max cannot play title has been fixed.

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19 thoughts on “How to Fix HBO Max can’t Play Title”

  1. Thanks for this educative piece. Its going to help a long way in fixing HBO Max errors on a lot of different devices. I hope many will take advantage of this just like I will definitely do.


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