In a rear case where you find that HBO Max can’t play title when you selected a movie to stream on the HBO premium service. For as long as this glitch continues, you won’t be able to play the HBO Mac video.
However, in this article, we will discuss how to fix the HBO Max cannot play the video title across all of your streaming devices including Samsung Smart TV, Apple TV, etc.
HBO Max is an organized platform with both premium and free TV shows, movies, episodes, and many more. For some reason, the HBO Max title cannot play. Whenever it happens that the movies or episodes you selected from your HBO Max account can/’t play the movie’s title selected this means that you can’t play the movie unless the issue is resolved.
Even when the movie is available on HBO you might still experience “Cannot-Play Title” due to some internet error on HBO Max itself.
The HBO Max cannot play title internal errors could occur due to the HBO Max server error or downtime from the HBO Max server and other related signs.
Well, do not panic because of cannot-play title on HBO Max while streaming. In this article, we will state all the working means to fix the HBO Max error message that stops the HBO movies title from playing.
How to Fix HBO Max Can’t Play Title
We have tested countless approaches to fix HBO Max error codes and messages which include HBO Max’s unable to play video titles.
Therefore, we will state these solutions to quickly fix all HBO Max error codes when streaming your favourite HBO Max movies on mobile or the web.
Is HBO Max Server Down?
If the answer to this question is “yes,” then, you won’t be able to resolve the HBO Max can’t play title because it is an internal error and there is no fix to this except waiting for the internal error to be fixed by HBO Max itself.
To find out whether the HBO Max server is down, visit the “Downdetector” page to know more about the HBO server and when it’s down.
So, if the server is down you’d have to wait for the server to be back. But if the server is not down according to the information on “Downdetector,” then, the problem affecting the HBO Max can’/t play title isn’t the HBO Max server.
Now… Check the next “how to fix HBO Max can’t play title” below.
Is the Content with the “Can’t Play Title” Still Available?
If the content has been deleted from the HBO Max server or database you won’t be able to play the movie title. So, is the content still available on the server? If No, you won’t be able to fix the movie cannot play the title error message.
The only way to proceed with this is to dig deep into the HBO Max search content option and vary the movie’s title whether the movie’s title has been changed or the movie’s title no longer exists.
At the same time, you can even contact HBO Max customer service to ask whether the movie has been removed due to policy violation or cultural reasons.
Is your HBO Max Subscription still Valid?
This is another reason to ponder. If your HBO Max subscription expires while streaming the movie you would see the “HBO Max can’t play title” error message on the screen.
HBO Max will not wait for you to log out they would automatically log you out once your subscription expires and if you are streaming a movie it will either display subscription has expired or cannot play title error message.
Cold boot your Device [Android, iPhone & Smart TV]
This is different from your regular switch or power-off mode you exercise daily or once in a while, so, cold booting your device could be what you need to do. And here, we will walk you through how to cold boot your Android, iPhone, and smart TV to fix HBO Max can’t play title.
- Press and hold the “Power” button and release it until a text appears on the screen.
- Use the “Volume” down to navigate the screen and “Volume” up to “Confirm” your selection.
For your Android phone, you have about 10 seconds to complete the cold booting else the cold booting will be done automatically.
Cold boot on iPhone is similar to a hard reset. This won’t clear your phone memory and reset your phone.
- Press and hold the “Volume [up or down] + power button.
- Wait until your phone reboots. Don’t use the slide to turn off the feature when it comes up.
- Release the buttons once the Apple logo appears.
Cold booting a smart TV is different from restarting it. Cold boot shut down your TV 100% while restarting and put your TV in standby mode. So, you either go with cold booting or restarting it to fix HBO Max can’t play title on your favourite video.
- Switch off your smart TV.
- Unplug the TV from the power source.
- Wait for about 30 seconds.
- Plug the cable into the power source and switch on the TV
Try to play the HBO Max movie again to confirm whether the can’/t play title has been fixed.
Is your HBO Max App Updated?
Another reason why you would probably experience “HBO Max can’/t play title” is probably the HBO Max on your smartphone [Android and iOS] and smart TV [Samsung, Hisense, Apple, etc] is outdated.
To fix this, update the HBO Max app to the latest version.
- Go to the google play store
- Click on “Profile picture.”
- Tap “Manage apps & device.
- Tap ” manage >> update available.”
- Tap on the “HBO Max” app.
- Tap “Update.”
Retry to stream the HBO Max movie title again to see whether it has been fixed.
- Go to the Apple apps store
- Search for “HBO Max.”
- Tap on the “Get” button to download and install the latest update.
- Go to your Smart TV apps store.
- Click on the “HBO Max” app
- Tap “Update” if prompted.
Log out and log in to your HBO Max Account
Another recommended approach if you are faced with an HBO Max video that couldn’t play a video title is to log out from your HBO Max account and re-login to the account again on the device.
This helps the system to clear all errors if they are caused by bugs or glitches, and perhaps refresh and reset users’ data.
The best approach is to log out HBO Max account from all devices. This will remove the HBO Max account from the current device and all other devices that you have logged into your account.
To log out on all devices follow the steps below.
- Go to HBOMax.com and sign in to your HBO Max account.
- Tap on your “Profile name/picture” and choose “Manage device.”
- Tap on “Sign out All Devices.”
After the above steps, you will be signed out of all the devices that you have accessed your HBO Max account. This will reset the HBO Max account and remove temporary bugs and unseen bugs.
HBO Max Cache Could Cause HBO can’t Play Title
Clearing the HBO Max app cache could fix HBO Max can’/t play the title if the movie is available on the HBO Max database. If clearing the cache failed you move to clear data.
Meanwhile, clearing the HBO Max app data on your Android, iPhone, and smart TV will remove all stored user data such as passwords and usernames and prompt you to re-login to your HBO Max account again.
To clear the HBO Max app cache on Android follow the steps below.
- Go to your phone settings.
- Tap “Apps.”
- Find and choose the “HBO Max” app.
- Click on “Storage” and tap “clear cache.”
- Repeat the process and choose “clear data.”
This should resolve the HBO Max can’t play title if it’s caused by the excess cache in the app.
For iPhone users, follow the steps below to clear the HBO Max app cache on your iPhone.
- Go to your iPhone settings
- Tap “Safari” when you scrolled down the settings page.
- Scroll down and choose “Clear History and Website Data.”
- Tap “Clear History and Data” from the pop-up to confirm.
This will not only clear the HBO Max app cache and restore the app to normal. It will also clear other apps’ cache and restore it to normal.
The approach might not be similar for all smart TVs. However, the end result is similar. Just follow the direction as stated in this general approach and you will be able to clear the HBO Max app on your smart TV.
- Press the “Home” button on your remote control.
- Navigate and choose “Settings.”
- Choose “Apps.”
- Navigate to the system apps.
- Choose “HBO Max” from the list.
- Choose “Clear Cache.”
- Choose “OK” from the popup to confirm it.
Now, navigate to the HBO Max video with the title error code whether the HBO Max cannot play title has been fixed.
HBO Max Title Not Available
You will experience HBO max title not available if the movie is taken from HBO max. If a particular HBO Max failed to resonate with a larger percentage of its audience the movie will be removed from the platform and thus; it will return to “HBO max title not available.”
We can confirm this when Discovery HBO Max took down 20 HBO Max original series. Most of the series removed from HBO max include reality or kids and family content that does not resonate with its audience.
However, if the movie isn’t deleted from HBO you may need to try the troubleshooting tips below to fix HBO max title not available.
Switch your Browser
This is just as it sounds. If you are using a Chrome browser and it returns HBO max title not available you need to switch to another browser, say, Firefox or Opera.
A lot of users claimed that changing from Chrome to Firefox browser fixes the HBO Max movie title not available but the video sometimes buffers.
Clear the HBO Max App Cache
If you keep seeing HBO max title not available on the mobile app clearing the app cache can help you to resolve it. Therefore, below we will consider the steps to take to clear your HBO Max app cache to fix the HBO max can’t play title error message.
- Go into Settings
- Click on “Apps & notifications”
- Click on the HBO Max app
- Tap “Storage and Cache”
- Clear the storage and Clear the cache.
- Restart the phone
HBO Max can’t Play Title Safari
This is practically for Safari users facing HBO max can’t play title Safari. If you changed your browser to Safari and you are experiencing HBO max can’t play title, below are the steps to take to fix this error message.
- Open the Safari browser
- Go to play.hbomax.com.
- Click on the Safari menu
- Select Settings for the HBO website.
- Scroll your mouse beside Auto-Play
- Choose Allow All Auto-Play.
Now, refresh the HBO max page with the HBO max can’t play title Safari. This should refresh and fix the error message.
Title not Available HBO Max
To fix title not available HBO max on Safari, Chrome, Firefox, and others you should consider turning on your browser’s hardware acceleration settings.
Follow the steps below to turn on hardware acceleration settings to help fix title not available HBO max.
- Launch your Chrome browser.
- Click on the three dots at the top right.
- Click on “Settings.”
- Choose “Advanced.”
- Find and select “System.”
- Toggle on “Use hardware acceleration when available.”
- Click on the “Relaunch” tab to restart the browser.
Now, visit the HBO max movie and see whether the HBO max title not available error message has been cleared.
Note: If Google Chrome advanced is not showing just choose the system option on the left pane to proceed.
Enable Hardware Acceleration on Firefox
The following steps depict how to turn on hardware acceleration on your Firefox browser to fix can’t play title HBO max.
- Open your Firefox
- Click on the “Menu bar” at the top of the screen.
- Click Firefox and select Preferences.
- Select the General panel.
- Scroll down to “Performance” and uncheck “Use recommended performance settings.”
- Check Use hardware acceleration when available.
- Click the Firefox menu and select Exit.
Now, relaunch the browser and see if can’t play title HBO max disappears.