You have been controlling your Samsung TV with your remote, and suddenly, you are faced with the issue of the Samsung remote not working, and you have been wondering how to navigate around it.
The Samsung remote is used to control and navigate around the Samsung TV, and when it stops working, it can be pretty challenging to do something as basic as switch between channels on the TV, and when this occurs, it greatly reduces your entertainment experience.
It is understandable that you can be pretty frustrated when you are faced with the issue of the Samsung remote not working, as you ideally do not sit very close to the TV and would like to control the TV from a distance using the remote.
You can read through this article to learn about the likely cause of the Samsung remote not working and what you can do to fix it.
Why is the Samsung Remote Not Working
While it can be pretty annoying when you experience the issue of the Samsung remote not working, the good news is that it is usually caused by a minor issue that can easily be fixed once identified.
The commonly reported reasons for the Samsung remote not working are listed below.
- The batteries in the remote are dead and no longer capable of powering the remote.
- You have not paired the smart remote with the TV.
- The remote’s control pad is damaged.
- The remote control sensor in the TV is defective.
- The remote control is experiencing an electrical glitch.
We will be looking at troubleshooting methods to resolve these issues in the article’s next section.
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How to Resolve Samsung Remote Not Working
We have looked at some of the common reasons for the Samsung remote not working. In this section, we will look at how to resolve the issues and get the remote to start working efficiently.
Check the Batteries
The Samsung remote is battery-powered. Thus, it will not function if the battery is dead and can no longer supply sufficient power.
Point the remote control at the TV, and press the power button. If the LED indicator on the TV is not blinking, it means that the battery is no longer strong enough to power the remote and therefore needs to be replaced.
You can change the batteries of the Samsung remote by following the steps below.
- Turn to the back of the remote and open the battery compartment.
- Then check if the batteries are placed right, as the wrong placement will prevent the battery from working, even if they are still new.
- If the issue is due to weak batteries, you should take out the batteries and put in new ones, ensuring they are placed correctly.
- Then close the battery compartment.
You can then attempt to use the remote to navigate the Samsung TV to confirm that you have fixed the issue of the Samsung remote not working.
Check that You have Paired the Smart Remote.
The remote of a Samsung smart TV is a smart remote that needs to be paired before it can be used to control the remote.
So if you are yet to pair the remote with the TV, there is no way it would work, and that is the reason for the Samsung remote not working with your TV.
Follow the instructions below to pair your Samsung Remote with the TV.
- Use the power button on your Samsung TV to turn it on.
- Now point your remote control at the TV’s remote sensor.
- Then, for about three seconds, hit the remote’s Return and Play/Pause buttons.
- Then let go of the buttons when the complete pairing message displays on your screen.
After you have successfully paired the remote and the TV, you can use the remote to ensure that you have resolved the issue of the Samsung remote not working by pairing.
Check for Interference
Suppose there is any electrical device that emits signals like radios and mobile phones in the distance between the remote and the TV. In that case, they might be emitting signals that interfere with the remote’s signal, which would then lead to a situation for the Samsung remote not working.
If there are any devices between the remote and TV that you suspect might be causing the interference, the best action is to remove the device.
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Fix Electrical Glitch in the Remote
The remote might be experiencing an electrical glitch or bug that is preventing it from being able to work with the TV.
You can easily resolve the electrical glitch by following the steps highlighted below.
- Turn the remote to the back and remove the battery compartment cover.
- Then remove the batteries from the compartment.
- Then, for roughly 20 seconds, press and hold any button on the remote.
- Then release the buttons, put the batteries back into the compartment, and cover it.
It would help if you then used the remote to navigate through the TV to confirm that you have resolved the issue of the Samsung remote not working.
Confirm that the Remote itself is not Defective
The remote is a device that, although it can be used for a long time with proper maintenance, will still eventually become defective and need a replacement.
Below are two different methods you can use to check if the remote itself is defective and needs a replacement.
The Digital Camera Test
You can use any camera, including your mobile phone’s camera, to check if the remote is defective by following the steps highlighted below.
- Turn on the camera.
- Then, place the remote between 6 and 10 inches away from the camera lens.
- Then click on any button on the remote, and the camera’s LCD screen should start to flash with the remote’s infrared light.
If you do not see the remote’s infrared light on the camera screen, then the remote is now defective and needs to be replaced.
Use a Different Remote with the TV
Use a different remote on the TV to confirm that the remote is the one with the issue.
Follow the instructions below to test the TV with a different remote.
- Put the different remote in TV mode.
- Then click on the power button on the remote to turn on the TV.
If the TV turns on using another remote, it implies that the other remote is defective and needs to be replaced.
How to Pair Samsung TV to Remote
You can only begin using your Samsung smart remote with your smart TV when both have been paired.
You can pair your Samsung TV to a remote by following the steps below.
- Press the power button to switch on your TV.
- Then point your remote in the direction of the TV’s remote sensor.
- Then press the remote’s Return and Play/Pause buttons for about three seconds.
- Then release the buttons when the complete pairing message is displayed on your screen.
After you have paired the remote to your TV, you can begin to control your Samsung TV using the remote.
Samsung TV Remote Not Working No Red Light
If the Samsung TV remote is not showing any red light after you have tested it using the digital camera test, it implies that the remote is now defective and needs to be replaced.
Samsung TV Remote Not Working Red Light Flashing
If your Samsung TV remote is not working but is flashing red light, it means that the remote is not defective, and the issue is either caused by interference or an electrical glitch.
Suppose interference from other devices emitting signals is the cause of the issue. In that case, you can resolve it by removing every device that can emit signals from the distance between the TV and the remote.
If the issue is due to an electrical glitch in the remote, you can resolve that by following the instructions below.
- Turn the remote to the back, remove the battery compartment cover and take out the batteries.
- Then click on any button on the remote for roughly 20 seconds.
- Then release the button and insert the battery into the remote.
This article has highlighted the common reasons for the Samsung remote not working and given a detailed explanation of troubleshooting methods you can use to resolve them.