[2022 Update!!]-How to Reset Altice One box

The Altice One Box is a three-in-one box that triples as a modem, router, and a streaming device. With this box, you can stream popular channels such as YouTube or Netflix.

While all this sounds like a feature-packed tech gadget, It comes with a varying range of connectivity issues.

Sometimes you might be stuck with account issues and the cable box is in brick mode, or you can’t access some channels on your TV, or maybe you are stuck with a poor wifi signal and you are stuck trying to figure out how to reset Altice One box

Normally, there are a few things you ought to have tried.

You might have tried performing a soft reset or you’ve basically restarted your Altice One box. But you can’t wrap your head around how to resolve the issues. Now, you are looking to figure out how to reset Altice One box since that is the last line of defence.

If you haven’t hard reset yours, I will be breaking down how to reset your Altice One box.

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How to reset Altice one box

How to Reset Altice One box

Not everyone knows how to perform a soft reset. Not only that, the problem with your Altice box could be caused by the router or by a technical issue.

If you carefully go through the steps I will be breaking down below, you’ll be able to soft reset and hard reset your Altice One box without stress.

How to Perform a Soft Reset on Altice One Box

You can reset the mini or the Cox box to perrom a soft reset on the Altice box. Doing this won’t clear any saved configuration on your altice box. It basically clears up any slight glithces that might have occurred after prolonged use of your altice one box.

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That being said, here is how you should go about it.

Method 1:

  • Unplug the mini
  • Leave the mini for an hour.
  • After an hour, plug it back in and while doing that, hold down the power button for a few seconds.
  • Doing this will give your Altice One box a soft reset.

NB: If you were previously experiencing connectivity issues. A soft reset like this should resolve them. if it doesn’t, there is another way to resolve it without deleting any sensitive information.

Method 2:

This method might seem popular, but it also gets the job done, so we shouldn’t skip it since some people might find it useful;

  • Unplug the box From the power source.
  • Wait for 2–24 hours, depending on how long you can afford to wait.
  • After that, plug it into the power source and wait for it to set up.

How to Perform Hard Reset on Altice One Box

How to  hard Reset Altice One box

Over here, you can decide to reset your router through the web interface or do it manually. But first we will be starting with how to reset Altice One box with the web interface.

  • On the web interface, enter your credentials (your username and password).
  • Once you have signed in, navigate to the reset option in the menu.

Alternatively, you can decide to do all these via the app if you are not able to login via the web interface.

  • Here is how you do it.
  • Launch the Altice app
  • Tap the “Settings” icon.
  • Now locate and tap on “Reset router” and follow the prompts.

NB: if you’ve tried all these and you are still struggling with any form of issue, then you should carry out a manual reset.

Manually reset the Altice One box.

Manually resting your Altice on one box will clear any saved configuration associated with the Altice on that box. This brings your Altice Box to its default settings.

If you are aware of that, here is how to reset Alice’s one box manually.

  • To begin, locate the reset button, which is only available on the front or back of the box. It’s a little circular button of some sort.
  • If you can’t find this reset button, try pressing and holding the power button for a few seconds.
  • After that, hold down the Altice One box reset button until the display light turns off. This normally only takes 10 seconds to complete.
  • Your box blinks a light when the process is finished, and the booting process is complete, after which images begin to emerge on your home screen.

How to use a remote to reset an Altice One box

Apart from performing a hard reset or a soft reset, you can use the remote to clear up any issues you might be facing, especially if it is a mild connectivity issue.
That said, here is how you can go about it.
  • Locate the diamond button
  • Hold down the WPS and diamond buttons for close to 15 seconds till the buttons flash.
  • After this, simply check the internet connection

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There is one box stuck on the welcome screen

How to Reset Altice One box

If your Altice box is stuck on the welcome screen, then it’s most likely due to a firmware glitch or bugs. These bugs can simply be cleared by performing a soft reset.

Here is how to reset Altice one box.

  • Unplug the mini
  • Leave the mini for an hour.
  • After an hour, plug it back in and while doing that, hold down the power button for a few seconds.

One box will not turn on.

If your Altice box is not coming on, the first thing you have to change is the power source. If changing the power source does not solve the issue, try restarting your Altice modem. Also check if you’re connected to a hidden network; if so, look for an inadequate dB level.

If everything seems perfect and it’s not a power outage issue, you might have to contact Altice customer support. You are probably facing a technical issue.


You should have figured out how to reset Altice One box by now. If not, and you have tried all of the procedures outlined above, you should contact Altice support.
That being said, if any of the above steps have worked for you, feel free to comment below on how you went about it.

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