With your smartphone, you can use the Life360 app which provides real-time location-related information to the people in your group. If you want to know the whereabouts of your family members at any time, especially in the event of an accident or other dangerous circumstances, you need to get the Life360 app installed on your phone and add them to your cycle.
However, you may encounter the location not updating issue or your Life360 not working because your current location is not updating and you are wondering how this can be fixed.
However, here in this article, we will discuss how to fix your Life360 not working.
Life360 Features
Life360 has a lot of features. Other safety features from Life360 aside from location detection include:
- Crash detection
- Driving speed monitoring.
- Real-time notification.
These functions need location sharing, but you must fix the problem once and for all if you notice that the Life360 app is working or updating your location accurately.
Why is Life360 not Working?
Several factors can cause the Life360 app to stop working or the Life360 app location to stop updating in real-time. Understanding these possible causes is the first step in resolving the problem.
So, you want to check out some of the most common reasons why is Life360 is not working or doesn’t update the location below.
- The phone battery is low, or it has been switched off.
- The person you are trying to contact has disabled location sharing.
- The app did not receive authorization from the user.
- Connectivity issues prevent the location from updating accurately.
- There is a network error which means that Wi-Fi or cellular data is not available.
- You haven’t opened the app in more than three days.
- The same account is logged in on several devices.
- Program bugs.
- The Life360 app could not be found because the phone is connected to a VPN.
- Interference from a VPN or GPS Converter.
- Using an outdated version of the app may also result in the location not updating on Life360.
- The person you are monitor has exited the cycle without your knowledge.
There isn’t much you can do once your phone is dead or the location isn’t updated owing to a low signal in the region. Most of the other issues, though, may be fixed by adjusting your phone’s settings.
Note that if you can’t see the location of a Life360 Circle member, the problem is most likely on their end. Request that they consider the following possible solutions. If your Circle members are unable to see your location, try the fixes yourself.
Why is Life360 not Showing my exact Location?
Maps use satellites to pinpoint your location to within 20 meters. When you are inside a structure or underground, GPS can be unreliable. Using Wi-Fi, the position of adjacent Wi-Fi networks assists Maps in determining your location. The following steps can help you:
- Select “Location Services” from the “Settings” menu.
- Give the location choice a green signal by turning on the switch next to it.
- The “Mode” option in the Location settings allows you to enable high accuracy.
- Tap it and select the “High accuracy” option.
That’s it!
Why does Life360 Say No network?
A network error notification may display when switching to a new phone, changing phones, or checking in to numerous devices. On Android phones, go to Permissions and enable Location.
- You can also force your device to restart.
- Tap Network & Internet or Connections on your Settings app.
- These settings may differ depending on your device.
- Turn off Wi-Fi and turn on mobile data to see if there is a change.
- If not, turn off mobile data, turn on Wi-Fi and try again.
Does Life360 Need a Signal to Work?
Since your phone’s GPS capability does not rely on cellular coverage, it will send out signals in the event of an emergency even when in airplane mode. However, any app you download, such as Life360, frequently requires an internet connection to function.
How to fix Life360 Not Working
Now that we know what caused Life360 not working, we can then look into how to fix it.
Check the Internet Settings
The first thing you need to check is the Internet Settings on your smartphone. A bad internet connection is another cause of Life 360’s erroneous location display. If you see life360 displaying a wrong location, please verify your internet settings to avoid Life360 displaying an incorrect location.
To update effectively, Life360 requires a functioning internet connection. First, ensure that the phone is not in Airplane mode, which will disconnect all of its connections. If Airplane mode is not activated, the next step is to enable GPS. If the location is still not updating, make sure your Wi-Fi is turned on.
According to Life360, even if your phone is not linked to a Wi-Fi network, leaving your Wi-Fi on enhances location accuracy due to all the local Wi-Fi base stations. In addition to Wi-Fi, Life360 requires mobile data. Check that the device you are looking for has data turned on.
Location difficulties might be caused by mobile Wi-Fi hotspots and VPNs. Check that the person you are looking for isn’t using either of these.
Update the Life360 App to the latest version
When was the last time you and your family members updated your Life360 app? Check your app stores to ensure you all have the most recent version. The latest version may have resolved a bug that was causing your app to behave strangely. You can also try uninstalling and reinstalling Life360 to see if it fixes the location problem.
The Life360 app must be updated to the most recent version; each app update includes program optimizations for those programs. Perhaps an upgrade to the program will fix the issues that existed in the previous version. To fix Life360 not working issue, go to the App Store or App settings and update Life360 to the most recent version.
Restart your Smartphone
Before going any further, you should consider simply rebooting the device. Turning your phone off and on again can clear up any temporary issues that may have been interfering with your location updates. In addition to rebooting, you can try signing out and then back into your account.
Check your Account
A Life360 account can only be used on one device at a time. Logging in on several devices will cause location updates to fail. If two family members use the same account by accident, they should expect location complications. Check to make sure you are logged into the correct account and that no one else is using it. If you switch phones, make sure you log out of your old one before using your new one.
There are a few other fixes that apply to users of the Life360 iOS app. They are as follows:
Check your Location Settings
Problems with location updates are frequently caused by wrong location settings on your iPhone. Check your settings by doing the following:
- Open the Settings app and look for “Life360” on the list.
- On the next screen, press the “Location” button.
- Select “Always” for “Allow Location Access.”
- Make sure “Precise Location” is turned on.
That’s it! This should fix Life360 not working issues.
Grant App Permission
You must also grant the app permission to track your movements.
- Return to the Settings menu on your phone by tapping the arrow in the top left corner.
- Locate “Privacy”.
- Go to “Motion & Fitness,” then turn on “Fitness Tracking.”
That’s it!
Allow the application to run in the background.
To deliver precise location updates, your Life360 app must be always running in the background. In your settings, grant the following permissions:
- Go to your Settings and select “Life360.”
- Toggle the “Background App Refresh” option.
Restart the App
If you haven’t used your Life360 app in a few days, it may have gone into “sleep mode.” Because of this, your Circle mates may not be able to see your location. Simply relaunch your app, and it will reconnect in a matter of seconds. Open your app at least every other day to avoid it going into sleep mode in the future. You should also reopen Life360 manually every time you switch on your phone.
One of these fixes should solve the Life360 not working issues. Since the primary function of Life360 is location sharing, precise and timely location updates are very important. If you are having trouble getting location updates, try the solutions listed above. If none of them work, you may need to contact customer service.