People can’t hear me on my Airpods, what is going on? This is one of the most common issues with Airpods users. This issue has different shapes to it.
It’s either you are not hearing the person over a call properly or you cannot hear the person At all.
If you have been stuck with this, there are a few things you ought to do.
In most cases, it might be a little thing that is causing this such as blockage or specks of dirt that has piled up on your Airpods.
Or it could be as insignificant as a setting on your iPhone which you might not be aware of these and it’s totally okay.
As you read through I will be showing some not easily noticed reasons why people can’t hear you on your Airpods when you make a call
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Why People Can’t Hear me on my Airpods
When you are on a call, the speaker is supposed to switch to our Airpods speaker so that the person at the other end will be able to hear you via the Airpods speaker.
However, if the person on the other side isn’t hearing the first thing you have to check is the speaker whether it is set to your Bluetooth Airpods
You should see an indication on your Phone like this image below.
If you are not seeing anything like this then you should click the audio icon to see if it is set to your Airpods
If it is set to our Airpods the person from the other end of the call can’t hear you while you can hear him/her, below are a few reasons why you are facing this
1. The Mic is Stuffed with Debris
A good point that the Airpods are stuffed with the debris is if you are not being heard clearly during a call.
If that is the case, you are in luck because all you have to do is get a cotton swab and clean the inner-most part of the Airpods.
Doing this should clear the “People can’t hear me on my Airpods” issue in no time
NB: Ensure you use an anti-static brush and also brush it lightly as some components inside the AirPods are fragile. Also, ensure you clean the mouthpiece area before assembling the Airpods back
2. The Airpods Speaker Volume is Muted
This might be easy to write off since it little insignificant, But then you have to check the volume to ensure that you haven’t muted it to zero. Maybe you set your device to “Don’t disturb”.
All these will mute your speaker making you stuck with the “People can’t hear me on my Airpods” issue
3. Disturbances to your Bluetooth Connection
If you are outside on the street or in a public place your Bluetooth can face conflicting signals. This happens when you have a lot of people around you trying to also connect to their Bluetooth devices.
It is a network glitch and in cases like this, the person might not hear a pint of sound from you while you are trying to communicate over the phone.
If you are double sure that your Device is neat and free of debris, try reconnecting the device again
Here is how you can do that:
- Turn off the Bluetooth on your device
- Now turn it back ON. if it doesn’t connect automatically.
- Go to setting and select Bluetooth,
- Now pair with the Airpods.
- Ensure the Airpods don’t have a low battery
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4. The Airpods Battery is Low
The Airpods battery drains normally when you are using it as an earpiece to listen to audio. However, when you use it for Speaker it drains quickly.
But then, this might not be the case for most people since the Airpod usually makes a sound or say a command when the battery is dead.
But if the battery is low, the people at the other end might not hear you clearly since the battery is trying to conserve energy.
If you are faced with this, all you have to do is place the AirPods back into the case for a few minutes and try making a call using the Airpods as a speaker and see if the person on the other end can hear you clearly
5. The Bluetooth has an issue
This situation can come from different Angles. Either the Bluetooth struggles to connect or when it connects it suddenly disconnects.
In some scenarios, the network is poor where you are located or it’s simply a software Glitch.
Software glitches can be resolved by updating the device and I will be touching on that next.
But if you are faced with a connectivity issue you can resolve that by resetting the network on your iPhone
- On your device go to Settings
- Tap on General
- Locate and tap on Reset
- Tap on Reset Network Settings
If you are an Android user instead, and you are facing network-related issues here is how you can reset your Network setting on your Android.
- Launch the Settings app
- Tap on general
- Locate the System and Tap it
- Now locate reset and Tap it.
- Over here you will see different things you can reset such as the Bluetooth network depending on how it is structured on your device
- Finally, tap on reset network & Bluetooth
- After doing this try reconnecting back to your Airpods and see if you are not stuck with why people can’t hear me on my Airpods
6. The Phone needs to be Updated
Another commonly ignored issue is an outdated OS. Probably you’ve just gotten the AirPods Pro or Pro max and the person at the other end is not hearing you clearly or the Sound is not audible.
Now, you might be surprised if a software update can affect your Bluetooth connection. Well, it does, The Airpods has its firmware which comes pre-installed with it.
But then, it might not support a very early OS probably you are using iOS 6/7 etc.
Early/Old versions of Android or iOS can malfunction with later versions of Airpods.
But upgrading it can make it compatible.
If you are an iPhone User all you have to do to update your OS is to
- Go to Settings
- Select General
- Select Software update
On this screen, you will see any late update patch and the current software you are running.
If you are using an Android device, you might not be able to access the full capability of the Apple Airpods but then it should stop you from receiving calls from it.
That being said, here is how you can update your Android device
- Swipe down from the top of your screen
- Select Settings
- Scroll down and Select Software Update
- Select Check for updates
If your Android device OS is up to date, you will see something similar to “Current Software is up to date”. Else you will be prompted to update it with the available update patch.
People can’t hear me on my Airpods: Other Ways to Fix this
Apart from the aforementioned list as to why you are stuck with the question “people can’t hear me on my Airpods”. there are other things you should do if none of the above works or before updating the whole device.
I will be listing them below
1. Restart Your Phone
The reason why this troubleshooting step starts on this list is that it is the easiest.
I once experienced a connection issue with my Airpods, and after restarting the Airpods, nothing changed
It wasn’t until I restarted the device that the Airpods began to work again
2. Disable Low Power Mode
One of the things you can do to stop the Airpods from entering low power mode when the battery is low is to disable it. Leaving it in a low power mode can make it less audible leaving you with thoughts such as “People can’t hear me on my Airpods“
3. Disable Sound Check
Another thing you might want to disable if you are stuck with the question “people can’t hear me on my Airpods” is to toggle off the sound check.
Soundcheck limits the volume of the device. In short, this simply causes you to increase your volume when speaking making it hard for the other person when you are not loud enough.
That said, here is how you can disable it if you are using an iPhone
- Go to settings
- Tap on Music
- Now, toggle off “Sound Check”
If you’re an Android user, this can be done by:
- Open the settings app
- Tap on “Sounds & Vibration”
- Tap on Volume and adjust it
4. Reset Your AirPods
One of the reasons why you might want to reset your Airpods is if there are bugs within your Airpods.
Since your Airpods has its firmware it is susceptible to bugs.
But then, you can always resolve that by resetting the Airpods when you are faced with this.
Here is how to reset your Airpods
- Press and hold the setup button on the Charging Case
- Realize your hands off the setup button when the status light flashes orange, then flashes white
- After doing this, your AirPods are now reset and should be working
Callers Can’t hear me on AirPods Android
If you are using an Android device with your Airpods, you might face some limitations in terms of the features that are packed with the Airpods. But that shouldn’t affect it from being visible during a call.
- If you are faced with it, these are the few things you should do to troubleshoot that
- Check if the Audio outlet is set to the Bluetooth device
- Check if the Mic is stuffed with dirt
- Check if the battery is low
- Reset the AirPods
- Restart your Android device
- Update your Device OS
NB: if your Airpods are connected but sounds is coming from the phone check this post.
Airpods Microphone Muffled
If your AirPods microphone is muffled, it only means you are hearing sound from it but it is not very audible, if that is the case, you should check if there is dirt blocking the speaker or simply disable low battery mode.
Another reason why you might experience this is if the Airpods are distant from the phone probably you don’t know how far the Airpods should be from the Phone. You can check this post for that
AirPods Microphone test
If you want to test your AirPods, all you have to do are these;
- Connect your Airpods to your Android device.
- Launch an audio recording App
- Say some words into it
- Now play it and see if it sounds audible enough.
How to Clean AirPods Microphone
Cleaning your Airpods isn’t rocket science, you can use any material to clean it. However, there are a few things you have to take note of so that you don’t end up spoiling the device.
- Don’t run it inside the water
- Uses a lint-free cloth that is dry and soft
- Don’t add, soap, detergent shampoo e.t.c. to the Airpods
- If you are going to make the cloth wet ensure it is moist, not wet before using it to clean the AirPods casing
NB: Don’t use AirPods while they are still wet
By now, you should be more aware of why “People can’t hear me on my Airpods” coupled with the various ways to resolve it. if you still have a complaint with your Airpods, your best bet is to contact Apple support or get a new Airpods.