In a free time, you will not see anyone complain. But, when money is involved we are concern how to terminate our account. In this scenario, Showmax is not exceptional. Having successfully added a payment method to enjoy Showmax 14 days free trial and watch Showmax on DStv. It may appear to you that you don’t want Showmax to charge your account again thereby wanting to cancel your subscription on Showmax. So, here you will learn how to cancel Showmax subscription completely.
You remember that when you were registering for Showmax free trial account you were told you can back out at any time canceling your subscription so that Showmax will not keep deducting your money for a service you didn’t use. However, before it gets out of hand you need to cancel your subscription.
There has been a lot of complains that having end Showmax subscription the service still went ahead to charge them. I’d rather not take this into accounts rather, the cancellation process was very wrong and there wasn’t a confirmation message that the subscription has been canceled successfully.
Therefore, and for this reason, here, I will document the exact procedures I followed to cancel my Showmax subscription. The process is the same for all Showmax payment method and you should not have issue canceling your subscription.
After canceling your subscription, you will not be able to add other devices if you have not completed the 3 slots available for devices you can add include DStv. Also, you will need to add a payment method again if you removed the old payment method to use the service next time.
However, note that you cannot use Showmax free trial twice after the first 14 days free trial except on a special invitation like Netflix just did. Netflix is sending out a free invitation to all old subscribers who have canceled their account to come back and enjoy the free trial period so that they can subscribe again.
Cancel Showmax Subscription
It does depend whether you are using Showmax app on your Android or iOS. The procedure to cancel your account is the same. In my case, I will be showing you how to cancel Showmax subscription on PC using Google Chrome browser.
1. Log into Showmax on your browser or launch Showmax app and enter your login information to log into your Showmax account
2. Under the email preferences click on manage subscription
3. Tap on Cancel Subscription
Once you clicked on cancel subscription you subscription package will be canceled and Showmax sill stop charging your account.
Note: This is extremely important if you don’t want to fall a victim of Showmax charging for the subscription you think you have canceled. To be on a safe side, tap the star indication on your added card if you are using a master card or whatever payment method you added to delete your card from Showmax.
This will indicate that Showmax will have no way to charge you again. Also, it implies that you have successfully cancel Showmax subscription and at the same time, your added card has been removed.
Video Tutorial to Cancel Showmax Subscription
Below is a video tutorial on how to cancel Showmax subscription.