If you’ve used Netflix before, you may have encountered various errors. Typically, the errors you see occur due to network, software, and hardware issues. Also, the service may encounter technical problems. A common error that you are likely to encounter is Netflix Error Code NW-3-6. But why does this happen?
Whenever you see an error code on your Netflix that starts with NW, it always points to a network problem. For example, NW-1-19 and NW-2-5 are two common codes that occur due to a network problem. So whenever you see the error code NW-3-6 you will see the message also:
We are having a problem connecting to Netflix. Please try again or visit: www.netflix.com/help“.
You are experiencing the problem because of a network configuration problem. There could also be a problem with your device when you try to connect to a network. When this happens, you will not be able to communicate with the Netflix service, hence the error.
Table of Contents
- How to fix Netflix Error Code NW-3-6
- Other proven ways to solve the Netflix Error Code NW-3-6
What does the Netflix Error Code NW-3-6 mean?
If you are looking to resolve this annoying error; You must first know the meaning. This is an error that usually occurs during network setup and therefore prevents you from accessing Netflix. This implies that you have connection problems with Netflix. This error usually occurs due to corrupt downloads, corrupt Windows infection, viruses or malware, and other ideas.
How to fix Netflix Error Code NW-3-6
Run Full Malware Scan on your PC
The reason why your Smart TV Netflix Error Code NW-3-6 is affecting your computer system is a malware infection. Files infected with malware can seriously damage your data files, and therefore damage / corrupt / delete them. They should, therefore, be deleted as soon as they are played back. You can do a full malware scan of your computer system with a perfect antivirus.
Restart your home network
If you encounter an NW-3-6 error on Smart TV, first disconnect all the computers from your home network for 30 seconds, then reconnect each device one by one. Then turn on your Smart TV and try again. The above steps should resolve the issue and allow you to continue enjoying the service.
Restore your default network connection settings
This step assumes that you are using a custom connection configuration, VPN, or proxy. If so, restore your Internet settings to your provider’s default settings. If you are using a VPN or proxy server to connect to the Internet, you must disconnect it. Your device may be connected to a server that Netflix does not recognize.
Connect your device directly to your modem
A network problem may occur if you connect to the service through a wireless router. Skip the step by connecting it directly to the modem with an Ethernet cable. Follow the steps below.
- Unplug your device (Smart TV, Roku, Xbox, PlayStation, etc.) from the power source.
- Connect the device directly to the modem with an Ethernet cable.
- Remove the modem from the source of power for 30 seconds.
- Reconnect the modem and wait for the lights to stop flashing.
- Connect your device and try to reconnect to Netflix
If you notice that Netflix has encountered an error after the above corrections, please contact your service provider to make sure your Internet service or modem is working as it should.
The Netflix NW-3-6 error occurs due to network settings or an internet connectivity issue. You may also experience the problem because you are using a VPN or proxy server. In this case, unplug them, then restore the network settings to their default values. If an Internet outage occurs, you will have to wait for your service provider to correct the problem.
Other proven ways to solve the Netflix Error Code NW-3-6
Below is a list of other different solutions you can use to resolve the Netflix NW-3-6 error. One thing we should suggest to you before continuing with the answers is to correct them immediately as soon as they appear, as they get complicated over time.
Repair Registry Entries Associated with Error NW-3-6
Any change to registry entries can sometimes cause an error. It is, therefore, advisable to repair them immediately. Before proceeding, we recommend that you make a safe backup of your data if you want to manually repair the Windows registry so that you can quickly restore it if you delete it.
- Press the start button under Windows and enter “command” in the displayed search field.
- Now hold down the Ctrl + Shift key on the keyboard and press the Enter key.
- A pop-up message will appear on your home screen, asking for your permission. Just click the YES option to continue.
- A black field with a flashing cursor appears on your start screen. Type “regedit” in the column provided and press Enter to confirm.
- Go to your device’s registry editor and select the key associated with Netflix error NW3-6.
- Now go to the Save in the list and select where you want to save the Netflix backup key.
- Add a name to the backup file in the File name field.
- Then go to the Export area option and activate the “Selected branch” option.
- Once you have completed the whole process; Tap the Click option. This option is automatically saved to your device with the .reg file extension. Here we go. Your registry entries have now been fixed. You can access Netflix smoothly.
- A new dialog will appear on your home screen—type “cleanmgr” in the column provided and press Enter.
- The hard disk cleaning can use this to calculate the used storage space. Simply check the boxes you want to clean up, and then tap the OK option to make sure the changes are added.
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