How to Fix Snapchat not Loading Snaps

A lot of Snapchat users complain that the Snapchat app not able to load snaps, and it’s difficult for them to use the app without seeing their snaps. Therefore, in this post, we will help to fix the Snapchat not loading Snaps error with this guide.

There is no doubt, Snapchat is one of the few popular apps to share photos and videos with your friends, family, and fans on the internet. However, it’s disheartening to see that the pictures or videos (Snaps) are not loading after you have uploaded them.

What Snapchat users experiences are different from one another, ranging from Snapchat not able to load the Snap after a click on the Snap button or Snapchat camera returning a black screen instead of showing the exact Snap to upload but not loading the Snap.

The inability of Snapchat to load Snaps is cut across all platforms, including the popular Android, Windows phone, and iOS operating system, despite that the Snapchat app gets a constant update.

How to Fix Snapchat not Loading Snaps

Fixing the Snapchat snaps error ranging from restart your mobile device to clearing the app caches on your phone down to upgrading the app to the latest version. Therefore, we’ll list all possible solutions to fix either the “Snapchat tap to load” or “Snapchat not loading Snaps.”

  • Check your Network connection and Snapchat server.
  • Restart your mobile phone
  • Clear Snapchat app caches
  • Upgrade Snapchat App.
  • Check Snapchat Permission to use Snap
  • Clear Snapchat conversation
  • Remove and re-add the friend

Several options are being tried in a bid ti fix Snapchat Snaps loading error, and we found the listed options working.

Now, we will take each of the following suggestions above and detail how to put them to use to erase the Snaps not loading on Snapchat app.

Check your Network connection and Snapchat server.

The first move to make when Snapchat loading Snaps isn’t working as expected is to check whether you are still connected to the internet.

Check your WiFi or broadband if you are using a mobile network to see that your access to the internet is not restricted.

Also, if you are using Snapchat on your PC, another error to look out for that can stop your Snapchat Snaps from loading is the “Ethernal doesn’t give a valid IP configuration.”

You may also want to check your WiFi or Router or Mode DNS configuration. You need to make sure they are all working fine.

As regards the Snapchat server, whether it’s down or not, you can check websites like Downdetector to detect whether the Snapchat server is down. If the Snapchat server is not, Snapchat will not be able to load Snaps for the moment.

Note: Downdetector is a website that monitors real-time website server. It tells you when the site server is down and when the site is back online. So, if the Snapchat Snap loading error keeps coming on your end, you may want to check whether the app server is down globally.

Restart your Mobile Phone

This is a soft reset approach. When you restart your phone, it’s soft reset the device and clears the phone RAM, and all unsaved data will be lost. That is precisely what you need to do when you want to restart your phone to fix the Snapchat Snap loading problem.

Snapchat Snaps not Loading fix

This process doesn’t affect the app in any way. However, the Snapchat app is relieved if it freezes from responding to some of the features such as using the Snaps and loading Snaps.

The method to restart Android, iPhone/iPad and Windows phone are different. But, in most cases, you only need to press the power button for some seconds, and then the restart button will come up. Select the restart button for your phone to switch off and switch on without any assistance.

Clear Snapchat app Caches

Excess caches on the Snapchat app can lead to Snaps loading error when you are trying to use the app camera to share live photos or videos. So, when we ran into this type of error, we quickly clear the app caches, restart the device and try again to see if it fixes it.

Clear Snapchat Caches on Android

Follow the steps below on your Android phone to fix Snaps not loading by clearing the app caches.

  • Go to Android settings.Android Settings
  • Click on “Apps” Or Apps manager” Or “Applications Manager.”Apps Manager
  • Find and click on the “Snapchat App.”Snapchat
  • Click on “Storage/Caches.”Snapchat Snaps loading error
  • Click on “Clear Caches.”Clear Snapchat caches

To clear apps caches on Huawei, you first need to access the storage option, and that is why we decided to slashed Storage and caches together in the step above. While in other Android phones, you only need to access the app information to clear the app caches.

Clear Snapchat Caches on Windows Phone

If you own any of the Windows phones such as Samsung Galaxy S10+, OnePls 7 Pro, Lumia 950 XL, Google Pixel 3a, and other popular Windows phone with Snapchat Snaps loading error, You are ready to clear the app caches, here is your daily guide to it.

  • Launch the Snapchat app.
  • Click on “Settings.”
  • Go to “Account” Settings.
  • Click on “Clear Caches.”

Instead of you to start finding other files or temporary files in your Windows phone to delete Snapchat caches, you can simply follow the procedures above.

Clear Snapchat Caches on iPhone/iPad/iPod

Clearing the Snapchat app caches on your iPhone can also help to fix the error emanating from the Snapchat Snaps loading error saying “Snapchat not loading Snaps.”

  • Launch the Snapchat App on your iPhone/iPad/iPod
  • On the Snap screen, swipe down to access the camera menu.
  • Click on the gear icon located at the top right.
  • Click on “Settings.”
  • Click on “Clear Caches.”
  • Click on “Clear All.”
  • Done

This should fix most problems you are having with your Snapchat account other than the login problem. This solution cut across “Snap Swipe” and “Link in the Snap not working.”

Upgrade Snapchat App

Snapchat Snaps not loading can occur if you are using an outdated version of the app. When developers release an updated version of their app, it means bugs are fixed, and probably new features are added.

That is why we recommend for our readers to always enable “auto-apps” update if they cannot monitor the app when the developer releases a new update to save themselves of this type of headache.

Update Snapchat App on Android

This will take you through how to update the Snapchat app on Android to fix the Snaps loading problem.

  • Launch the Google Play Store app.
  • Go to “Games & Apps”
  • Click on “Snapchat”
  • Click “Update”
  • Done

The new version of the Snapchat app will be downloaded and replaced the old version on your phone without removing your Snapchat login username and password (if stored) on the app.

Update Snapchat App on Windows Phone

If you are using a Windows phone, you will have to go through the procedures below to update the Snapchat app to the latest version with the hope of fixing the Snaps loading message.

  • Launch the Microsoft app store on your Windows phone
  • Open the app menu.
  • Select Settings
  • Select “Snapchat.”
  • Check whether the app has a new version or you are using the current version of the app.

Update Snapchat on iPhone/iPad/iPod

The Snapchat app can be updated via the Apple Store on iPhone/iPad/iPod for free to get the latest features such as emojis and bug fixed.

  • Go to the “Apple Store.
  • Search for “Snapchat.”
  • Click on “Update/Get”.
  • Done

This should fix the Snaps error that you are getting. Updating your phone apps keep the apps in good shape and ensure that everything is working as expected by the developer on the app.

Check Snapchat Permission to use Snap.

For Snapchat Snaps loading to work without blurring or showing a blank camera after taking pictures, the necessary permission should be granted.

The permission is needed to make Snaps work on Snapchat; otherwise, Snaps loading error will keep appearing each and every time you click on the Snap button.

  • Log in to your Snapchat account.
  • Click on the “Profile” icon to the top left.
  • Click on the “Settings” gear icon.Snapchat not loading Snaps
  • Go to “Privacy” and click on “Permissions.”Snapchat not loading snaps
  • Here you will see the permission you granted your phone camera, which includes “Camera” to use your camera to take Snaps, video chat, add friends by Snapcode, and more.Turn on Permission

The Snaps should be loading now. Since you need to enable Snapchat Snaps to access images, and media on your phone to work, then, the above procedures should work [IF] the permission was denied.

Clear Snapchat conversation

If Snapchat not loading Snaps only occur on a single user or on a particular user’s story, deleting the user’s conversation can help to fix the Snaps loading error on your Snapchat account.

Firstly, identify the users whose snaps are not loading from the list of your Snapchat friends and follow the procedures below to clear the conversation between you and the user.

  • Launch the Snapchat app.
  • Click on Profile picture >> Settings.
  • Go to Privacy >> Clear conversation.
  • Click “X” on the user’s name.
  • Click “Clear.”
  • Done.

Successfully, the conversation will be cleared, and the Snapchat Snaps loading error will be fixed.

Remove and Re-Add Snapchat Friend

What people don’t tell you about this option is that it delete all Snaps with the users, however, before you proceed to remove the user unsure to backup your Snapchat Snaps so that you can easily restore the back.

Backup Snapchat Snaps

To back up your Snapchat Snaps only take a few steps. Follow the procedures below to enable Snapchat Smart back.

  • Go to your Snapchat Settings.
  • Go to “Additional Services” and click on “Memories.”
  • Click on “Auto-Save My Story Snaps.”
  • Select “Auto-Save to Memories”
  • Navigate back and click on “Smart Backup” under “Storage.”

Snapchat will collect personal memories of the Snaps and Stories you save, and back up by Snapchat.

Remove Snapchat Friend

Now that you have backed up your Snapchat Snaps and Stories, you can delete the friend whose Snapchat returns Snaps not loading and restore saved memories later.

  • Log in to your Snapchat account.
  • Click on “My Friends.”
  • Type the name of the friend with “Snaps not loading error.”
  • Click on the more option to the upper right of the username ‘s profile.
  • Click “Remove Friend.”
  • Done.

Once the friend is removed, the not loading on Snapchat snaps will be cleared, and you can now proceed to re-add the friend again.

How to Add Friend On Snapchat

Now, you can find and add the friend you removed above to start sending and receiving Snaps.

  • Launch the Snapchat app.
  • Click on “Profile >> Settings”.
  • Click on “Add Friends.”
  • Type the name of the friend you deleted above.
  • Click on Add.
  • Done.

Try to send a Snap to the friend to see if the “Snapchat Snaps not loading” will occur again.

These are the steps we take whenever we have issues with Snapchat Snaps and stories, go through them all, and leave a comment on which of the tweak that works better for you in the comment section.

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