When you see a black screen on YouTube, it’s because the video failed to load for some reason. The issue could be from your end, or it could be caused by problems with YouTube or your internet service provider (ISP). This article will guide you to fix YouTube blank screen issue on Samsung TV without any hassle.
Is the problem from your end? If yes, then you can easily fix it by updating the web browser, disabling the ad blocker, rebooting the computer, restarting network hardware, and other easy fixes. However, if the problem is caused by your internet service provider (ISP) or the issue is associated with YouTube, there isn’t anything you can do about it.
I know how frustrating it could be when you experience the sudden YouTube blank screen issue while enjoying YouTube videos on your Samsung smart TV. You can fix YouTube blank screen issue on Samsung TV all by yourself with fixable solutions without any hassle. Follow through this article to the end to learn how to fix YouTube blank screen issue on Samsung TV by carrying out simple steps below.
We recommend you perform the fixes on the software rather than taking it for repairs, if it’s a software-related issue, or else the issue lies within the application. Before carrying out any of the fixes mentioned below, try signing out of the account and signing in again using different login details, just to clear the doubt in your mind. Read on!
Fix YouTube Black Screen Issue on Samsung TV
The following fixes below will help you fix the YouTube blank screen issue on Samsung TV easily, all you need do is just follow the steps below carefully:
Cold Boot The TV
This is quite different from turning off and on the TV. Once you switch off the TV, the standby mode is activated. Simply, cool boot turns off the TV and reboots it, this is similar to restarting the TV. Cold booting should fix YouTube blank screen issue on Samsung TV. There are two ways to cold boot your Samsung TV, either with the plug or using a remote:
Cold booting with the Plug: In case your remote is damaged, simply remove the TV from the power source for a few seconds, and plugin back.
Cold booting with the Remote: If your remote is not damaged, then the handy way is to press the Power Key on the remote till it’s disabled and enable it once again. That’s it!
Update The Software of TV
Once you encounter the Samsung TV blank screen problem, it is always safe to check for a software update. Software updates are released frequently and this sometimes fixes the minor bugs and adds up advanced aspects. Although you can update the TV directly via the TV’s menu, at times, you may need to verify from Samsung.com for the latest version. Follow the steps below to update the software on your TV:
- Go to Settings >> Support >> Software Update >> Update Now. If there is the availability of the update, it will automatically update, and after that, the TV will restart.
- In case there is no availability, just tap OK.
Checking for the latest Software on Samsung.com
Once in a while, a new version is only available on Samsung.com before launching it to the TV. Therefore, the latest version of the software is only available on the official website. In case the present version of the software is the same as the available version on the website, simply skip it!
Delete The YouTube App From The TV and re-install it
Removing the YouTube app from the Samsung TV and re-installing it can fix the issue that lies within the application. Problems such as Samsung TV black screen issue, or Youtube blank screen on Samsung TV, can be fixed no matter what the problem is. Follow the steps below on how to delete the YouTube from the TV and also the installation process:
- Navigate to Apps.
- Select the Settings option.
- Choose the Youtube App from the list of apps >> Tap on Delete.
Install the YouTube App
- Click the Return button on the TV remote and tap the Search Symbol located on the right-top corner.
- Enter the name of the app (YouTube).
- Click on the Youtube App and tap the Install button.
After deleting and reinstalling the YouTube app, you should not face any issue with YouTube showing a blank screen on Samsung TV. Simply open the YouTube app and check if the issue has been fixed or not.
Reset Smart Hub
Any time you perform a smart reset, you need all the correct sign-in details of the Samsung Account. Therefore, ensure you have collated all the login details before performing the reset. To reset the smart hub follow the given steps below:
- Go to Settings >> Support >> Device Care >> Self Diagnosis >> Reset Smart Hub.
- Or navigate to Settings >> Support >> Self Diagnosis >> Reset Smart Hub.
After performing any of the steps above, you will be asked to re-enter the TV’s PIN. Don’t worry to start searching for the PIN because the TV PIN is set as default 0000.
Long-press the Back Button on Samsung TV Remote
Long pressing on the back button on the Samsung TV remote is another way to fix YouTube blank screen issue on Samsung TV:
- Open the YouTube app, you will get the YouTube blank screen on Samsung TV.
- Long-press on the back button on your remote till it directs you to the home page screen.
- Go back to the YouTube app and open it.
- This will automatically reset the YouTube application on your Samsung TV.
- Open the YouTube application, this will open the app normally without showing any blank screen on your Samsung TV.
That’s it! This is a very easy trick that helps to fix YouTube blank screen issue on Samsung TV almost in all cases.
Reset your Samsung Smart TV
Resetting your Samsung smart TV with the aid of your remote will help you fix YouTube blank screen issue on Samsung TV for sure. However, before resetting your TV, ensure you unplug your router:
- Press the menu button on your TV remote go to System and press OK.
- Select Reset and press OK.
- Choose Reset TV to factory settings defaults and press OK.
- Enter the Parental lock code by default code is 0000 and press OK
- Choose Reset and tap OK.
- Wait for a few seconds for your Samsung smart TV to turn off and turn on again.
Now, open the YouTube application, you won’t see any issues like YouTube blank screen or YouTube application not opening on your Samsung smart TV. Resetting your Samsung smart TV should fix YouTube blank screen issue on Samsung TV.
Ensure you Update the YouTube App
Navigate to the App section and go to the YouTube app by using your Samsung smart TV remote and check if there is any update available, in case there are any updates available, go ahead and install updates. At times, if updates are available and your YouTube app is not updated to the recent version then you may encounter this issue of a YouTube blank screen on Samsung smart TV.
Clear all Cache Data to fix YouTube Blank Screen Issue on Samsung TV
You can clear cache data and delete temporary files from your Samsung smart TV to fix these issues and this will help to free up some space on your Samsung smart TV. Clear the cache data and check if this activity was able to fix YouTube black screen issue on Samsung TV.
What else do you need? This post has listed all possible solutions to help you fix YouTube blank screen issue on Samsung TV. After you must have followed the steps above carefully, then you are good to go. Let’s know if you have been able to fix YouTube blank screen issue on Samsung TV from your end in the comment section below.