PS4 NAT type failed error occur when you are unable to chat with your friends on PS4 while playing a game due to incorrect internet settings or the wrong NAT type. Som the NAT failed error on PS4 has to do with the internet connection problem when your PS4 is unable to connect to the PSN service. On the other hand, the PS4 NAT type failed error can also be associated with your Network Firewall settings.
In some cases, when you are facing this NAT failed error on your PS4, changing the NAT type works for some people. For instance, if you choose the NAT type 1 [Open] it could make your device vulnerable to an attacker from hackers or unauthorized access. So, changing the NAT type that won’t give you a problem could be all that you need to do.
Before we start to discuss some possible approaches that can be taken to fix the NAT type failed on PS4 consoles when trying to connect to the PlayStation Network [PSN], check out our article on how to change PS4 NAT Type.
How to Fix PS4 NAT Type Failed Error
There are various methods that can be used to fix your PS4 error when the NAT type failed. And here, we will discuss all the possible methods that you can follow to fix the NAT type failed error code on your PS4.
Restart your PS4 Console
The first step to take when facing unforeseen occurrences on your device is to restart it to delete all possible caches causing the error. So, to start with here, we will discuss how you can restart your PS4 console to fix the NAT type failed error on the console.
- Press and hold the “PS” button on the controller.
- Select “Power” from the onscreen information.
- Choose “Turn Off PS4” or “Restart PS4” (do not select “Enter Rest Mode” as this will not fully turn off the device).
Once you have successfully restarted the PS4 console, try to chat with your friends while playing your favourite game and see whether this PS4 troubleshooting fix the problem once.
Restart your Router or Network
Depending on the device that you are using as your network source to connect your PS4 to PSN. So, you may want to restart it
Following the steps below you will be able to restart your Router and troubleshoot the PS4 NAT type when it fails.
- Go to your router IP address login 192.168.1.1 on a web browser.
- Sign in with your username and password. If you are using the default login, use “admin” for both the password and admin.
- Click on the “Settings” gear icon on your admin backend.
- Click on “Management” and select “Reboot & Reset.”
The process above will restart and reset the router itself. Now, connect your PS4 to it and see whether the PS4 NAT type is still returning the failed error message.
Set a Manual PS4 Network Connection
When it appears that the NAT failure is getting out of hand you can decide to set a manual connection for your PS4. With this, you will be able to tell where you are missing it.
- Go to your “PS4 Settings”
- Scroll down and select “Network.”
- Select “View Network Connection” and write down the “IP Address.”
- Press the “Windows logo” and “R” on your Windows computer to open the command dialog box.
- Type “cmd” without the quotes and click “OK.”
- Type “ipconfig/all” without the quotes and hit “Enter” on your keyboard.
- A pop-up will appear. On the popup, write the following in your notepad or on paper.
- IP Address
- Default gateway
- DNS server
- subnet mask.
- Go to “Settings” on your PS4.
- Go to “Network”
- Click on “Set Up Internet Connection.”
- Choose either Wi-Fi/LAN depending on your choice of connection.
- Choose a “Custom” set-up.
- Enter the IP address, default gateway, and others that you got from the steps above.
- Select “Do Not Use” as your primary server settings.
- Wait for the selection to complete the processing.
- Go back to “Network” >> Test Internet Connection” to confirm that all the details you entered in the custom set up are connected.
When you are done with the manual internet connection set up and confirm the internet connection, the NAT failed on the PS4 should be solved.
Turn on Universal Plug and Play (UPnP) on the Router
Enabling universal plug and play [UPnP] is another measure to take to fix the PS4 NAT Type failure when the network manual set up does not work.
- Type your Router login IP on a browser either on a phone or PC and click on the “Enter” button.
- Sign in to your router’s admin backend with your username and password. You can find your router default password on the router package.
- Go to “Settings” >> Administration and find UPnP.
- Check the box next to “Enable or Disable UPnP protocol” under the “UPnP Configuration” if it’s unchecked.
- Follow the steps above to restart your router to save changes.
- Go to “Settings >> Network >> View Connection Status.”
With the “Universal Plug and Play (UPnP) on the Router,” the error causing the NAT Type to fail on the PS4 should be resolved.
Change your PS4 DNS Settings
If you are still facing the same NAT Type failed message after enabling UPnP and setting a manual network connection, try changing your PS4 DNS settings whether it will resolve it.
- Go to your “Main Menu” and select “Settings.”
- Choose “Network” >> Set Up Internet Connection.”
- Choose the “Network” you connect your PS4 to.
- Click on “Custom Set Up” and click on “Automatic.”
- Set “Manual” in the “DNS Settings.”
- Set the “Primary” and “Secondary” DNS to 22.214.171.124 and 126.96.36.199 respectively.
- If there are any other options available, choose “Automatic.”
Once you are done with the whole process above, go to your network settings and test network connection. Once everything is set, check whether the NAT Type failed persist.
Set Up Port Forwarding on your PS4
This is yet another known method used by many PS4 consoles owners to fix NAT Type failed on their consoles. Therefore, to setup PS4 port forwarding to fix NAT Type glitch, kindly follow the steps below
- Go to your PS4 Settings.
- Choose Network > View Connection Status.
- Take note of the IP and MAC addresses of your PS4 on the screen.
- Now, to open your router’s port for your PS4, log in to your router using the default IP address on the package.
- Assign a static IP address to your router with the data provided on your PS4 in the above step.
- Locate the port forwarding rules on the router.
- Add rules for TCP 80, 443, 3478, 3479, 3480 and UDP 3478, 3479.
- Reboot your router once you have entered the approach port forwarding rule for changes to take place.
With all the steps in this article, you should be able to fix the PS4 NAT Typed failed on your console. However, ensure to carry physical check on the router ethernet to confirm that the problem isn’t from a fault ethernet.