How to Fix Samsung Smart TV Not Connecting to WiFi

Connecting your Samsung smart tv to the internet allows you to have access to a lot of features. You will be able to stream your favourite channel such as Netflix, peacock, HBO, Roku, Hulu, etc. It lets you have access to watch movies and listen to music. You also have access to weather information, and you can make searches through browsers.

When you encounter your Samsung smart tv not connecting to wifi issues, this can leave you frustrated as you will lose all the benefits that we listed earlier above. Well don’t panic, you are at the right place as we provide solutions to all issues encountered with your gadgets and home appliances.

In this article, we would provide you with solutions on how to fix “Samsung smart tv not connecting to wifi” issues.

Why is My Samsung Smart TV Not Connecting to WiFi

Several factors can contribute to the reason why your Samsung smart tv is not connecting to wifi. If you are connecting your Tv to the internet via a router, when you see a red X on the network status screen on your Samsung TV that means there is no connection.

At times this problem could be with your internet provider. However, we would list several factors that could lead to the issue of your Samsung smart tv not connecting to Wifi.

  • Incorrect Wifi password.
  • Not updating your Samsung TV to the latest version.
  • Adjusted network settings.
  • A high number of connected devices over your Wifi connection.
  • Poor signal strength.

Samsung Smart TV Not Connecting to Wifi

We would provide you with steps on how to fix “Samsung tv not connecting to wifi” issues. Below are the steps to follow:

Run a Network Status Test

A network status test is a troubleshooting process that will let you know the best way to fix the connection issues.

  • Navigate to Settings.
  • Go to General.
  • Select Network.
  • Press Network Status.
  • Now run the test.

After the test has been completed, an error message will appear and would show you the best way to fix the connection issue.

Use the Correct Wifi Password

Using an incorrect Wifi password is one of the most common reasons why a wifi network would fail to connect. You can use the show password setting, so you can fill in the correct password details. If you have already connected your Samsung smart TV to the network, you can forget the network and renter the password.

Recommended: How to Change WiFi Network

Check Network Settings

Check your network settings that are not preventing your Samsung TV from connecting to your Wifi network. In case the network settings on your Samsung Tv have been previously adjusted, you can restore it to the original or default settings.

Check Your Network Signal Strength

You can check the signal bars of your network from the Wifi menu. If only 1 0r 2 bars appear on the signal bar, then the signal would be too weak to connect your Samsung TV to the internet.

The distance between your router and your TV affects the network signal strength. Therefore ensure you move the router and your Samsung close enough to each other.

Reset Network on Your Samsung TV

Reset Network on Your Samsung TV

Resetting the network on your Samsung TV can help you to fix connection issues. This process will wipe away Wifi networks that were previously connected to your Samsung TV.

  • Navigate to Settings.
  • Select General.
  • Select Network.
  • Press reset Network.
  • Finally, reset the network and re-connect.

Recommended: How to Reset Samsung Smart TV

Power Cycle Your Network Device

When you power cycles your Samsung Tv and connection cable such as modem, routers etc. Helps to restore connection problems that your Tv may have encountered.

  • Unplug network devices e.g. router, modem, etc.
  • Unplug your Samsung TV.
  • Plug back all network devices and allow them to boot up
  • Plug back your Samsung TV and allow it to boot up.
  • Now re-connect your Samsung TV to the network.

Reduce the Number of Connected Devices on Your Network

The more devices that are connected to a single Wifi network the weaker the signal become. For example when 2 phones, 3 tablets, 1 computer, and one Xbox system, are connected on a single wifi network then the signal would become weak. Therefore you should try to reduce the number of devices that are connected to your Wifi network.

If this solves the issue, then the number of connected devices is more than your router can handle. Hence ensure your router is high enough to support the number of devices you are trying to use simultaneously on your router. Disconnect other connected devices and re-connect your Samsung TV, as the connection should now be strong enough to connect with your TV.

Update the Firmware of Your Samsung TV

We can update our Samsung TV over the internet or using a USB drive. Bur since our Samsung TV failed to connect to the internet, we are left with the USB option. To update your Samsung TV using the USB option follow the steps below:

Recommended: How to Update Philips Smart TV

  • Navigate to the Samsung download center for your Samsung TV.
  • Download the latest firmware for your Samsung TV.
  • Extract the files on your USB drive.
  • Insert the USB drive into a USB port on your Samsung TV.
  • Press Home on the TV remote.
  • Navigate to settings.
  • Press support.
  • Click software update.
  • Then start the software update on your Samsung TV.
  • Wait for your Samsung TV to reboot.
  • Once the update is completed remove the USB drive.

Set a Manual DNS Server

Setting up a manual DNS server can help you to resolve network problems with your Samsung TV. Follow these steps to set a manual DNS server on your Samsung TV:

  • Navigate to settings.
  • Select general.
  • Select network.
  • Click network status..
  • Click on select IP settings.
  • Select DNS Setting > Enter Manually.
  • Select DNS Server
  • Enter, then re-connect.

Connect Your Samsung TV to Other Network

Create a hotspot connection on your mobile device and connect your Samsung TV to the hotspot connection. If your Samsung Tv connects to this network, then the connection issue that your Samsung TV experienced earlier is from your network and you should contact your service provider.

Reset Your Samsung TV

This step will wipe clean your Samsung TV and would restore it to default. Be sure that you want to proceed before you continue with this step.

  • Navigate to Settings.
  • Select General.
  • Select Reset.
  • Enter your PIN (your default pin is 0000).
  • Once reset is completed, try to re-connect your Samsung TV.

Samsung smart tv not connecting to wifi

Samsung TV Connect to WiFi

You can connect your Samsung smart Tv to the internet, through wifi connections. Make sure you know the name of the network you are trying to connect to. Also, ensure you have the password you are connecting with in case it is enabled. Follow these steps to connect wifi with your Samsung TV:

  • Navigate with your remote control, then select Settings.
  • Select General.
  • Then select Network.
  • Select Open Network Settings.
  • Select the name of your Wi-Fi network.
  • Enter the network password, if prompted.
  • Finally, select Done and select OK.

You need to know that Samsung models made from 2018 and above, support a 2.4 GHz network and won’t detect a 5 GHz network.

How to Connect Old Samsung TV to WiFi

If you own an old Samsung TV and you are trying to connect it to the internet. You can do that by connecting an ethernet cable to the LAN port at the back of your Samsung TV, then connect the other end to your modem or router.

From the Home screen of your Samsung TV,

  • Navigate and select Settings.
  • Select General.
  • Then select Network.
  • Select OK, and your Samsung TV will automatically connect to the internet.

With this, you should be able to fix Samsung smart TV not connecting to WiFi if it’s not a hardware problem.

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