Android smartphones are prone to lagging, delay, and sometimes crashing. Although Operating systems (OS) are upgraded regularly, Android devices can sometimes run slow or take a very long time to perform a task that shouldn’t take more than seconds. These complications should not cause you to worry; the Android device troubleshooting feature was added for these reasons. While there are a lot of factors that could cause the slow in speed, the usual and popular practice is to restart your device. If, after doing this, your Android device still runs slow, then follow the guidelines on how to troubleshoot Android devices.
What should you do?
You could be experiencing a slow speed due to poor network strength. Your Android device could have a slow speed when using some apps that require internet connection. The resultant effect of a slow network connection makes the app lag and unyielding.
You should check your network connection and settings. Testing your connection properly and putting everything in set would help fasten the connection leading to your apps working as expected. You might want to know why your internet or download speed is slow if the problem persists.
If your mobile apps still lag or experience delay in running after several efforts, contacting your Internet Service Provider (ISP) is best.
How to Troubleshoot Android Devices
Interestingly, the problem might not be due to a slow internet connection. Android devices are prone to hitches anywhere and anytime. This could occur to you at a very desperate and needing moment. The best you could do to understand why your Android device is slow is to restart your phone.
Android devices are automatically designed to refresh and surmount minor operational hitches once they are rebooted.
In a situation whereby the “restart” option doesn’t pop up, press the power button for about 15 to 20 seconds till your device switches off.
Under the same solution option of troubleshooting your Android device for slow speed, you can check for Android updates to see if a software update is what your device needs.
Outdated software might result in the malfunctioning of an Android device. This is why manufacturers communicate updates to users with the goal of giving them better user experiences.
While settings can vary by Android models and versions, inquiry about updates for a custom Android version can be made.
For your ease, follow these steps
- Go to settings
- Scroll down almost to the bottom and select System > advanced > system update.
For apt understanding of your Android device version and other information, you should tap on “About phone” before proceeding to the “system update” segment.
Your Android device update status will be displayed, and you will be able to step up your device’s status and expect an optimum and hitch-free operation.
Troubleshoot Android Devices Checking the Device Storage
Have you tried checking your storage? Your Android device speed could be lagging or experiencing delays due to fill up storage. Your device might be experiencing a slow running speed if your storage capacity is less than 15%.
To check your storage capacity, go to Settings > Storage. If your capacity is less than 15%, deleting junk files will help free some space and allow your device to operate normally.
Check the apps; they might be the problem.
Some apps could be causing lagging and delay. Troubleshooting mobile apps on your Android device can help you detect any app causing problems. You can force stop such an app, so it doesn’t affect the operating system of your Android device anymore.
If the force stop option doesn’t help, restarting your device in safe mode could be what it needs. This feature temporarily disables all downloaded apps on the device. These steps will guide you through this process;
- Long press your power button till the Power off option pops up.
- Touch and hold Power off on your screen
- The safe mode directive pops up, and an “OK” or “Cancel” option is shown.
After authorizing this troubleshooting method and your phone is still running slow in speed, manually checking the apps is the next stage.
Restart your Android device and manually remove downloaded apps that might be causing the problem. Recently downloaded apps should be your focus. After this action, restart your Android device and wait for a change.
Sometimes these basic troubleshooting methods do not work, and you might need to go for “Advanced troubleshooting”.
Advanced Troubleshooting
Advanced troubleshooting requires you to reset your Android device to factory settings. Do keep in mind that a reset would delete all data from your device, although previously saved data in your Google Account will not be affected.
It’s advisable to back up all important data on your Android device before resetting to factory settings.
This act would automatically eliminate any third-party app causing your device to lag. It’s advisable not to re-install the app after overcoming the problem as it could affect your device operation once again.