How to Fix Ecobee Calibrating Heat Cool Disabled

Most times, ecobee calibrating heat cool disabled” warns that your ecobee smart thermostat is not working effectively and efficiently. This, you can conclude when the ecobee smart thermostat touchscreen says your calibrating heat cool is disabled.

So, if you are facing “Calibrating: Heating and Cooling Disabled, on your ecobee smart thermostat, you will find this article a lasting solution to fix this problem.

What is Ecobee Calibrating Heat Cool Disabled?

Ecobee calibrating heat cool disabled is an indication that the ecobee smart thermostat sensor (s) couldn’t get the accurate room/home temperature to convey a message that getting the accurate temperature ready takes more time than expected.

So, with the Ecobee Cablibrating spending more time to measure the accurate room temperature, the heat cool disabled feature of the smart thermostat will appear on the screen.

However, when your ecobee says calibrating heat cool disabled, you won’t be able to use your air conditioner and heater. This can lead to your thermostat restarting within an interval.

Therefore, in this article, we will provide the steps to take to solve the calibrating heat cool disabled in your smart thermostat.

Causes of Ecobee Calibrating Heat and Cool Disabled

By default, the Ecobee smart thermostat will not display ecobee calibrating heat and cool disabled if you took note when you got the thermostat new. 

Therefore, something is contributing to this measure. For this, we need to first spill it out to know what is causing the ecobee calibrating heating and cooling disabled.ecobee calibrating heat cool disabled

Outdated Firmware

The Ecobee smart thermostat re-calibrates each time the device is restarted or restarted itself. So, if the firmware is outdated and the device initiates a calibration after restarting, it could end up with ecobee says calibrating heat cool disabled.

Your Furnace is Overheating

Overheating could cause Ecobee says calibrating heat cool disabled even when the sensor (s) are working perfectly. Although this hardly happens but when the Ecobee warns that there is an issue with the Ecobee calibrating, then you might want to check the furnace when it’s overheating.

Sensor not Working Perfectly.

Part of the function of the sensor (s) is to measure and give the accurate result of the ambient temperature. However, when this temperature cannot be measured 100%, the Ecobee calibrating could have a problem reporting the degree of the ambient temperature.

HVAC Power Problem

The Ecobee smart thermostat calibration process takes some time. And if the HVAC power supply keeps stopping the calibrating from completing its calibration process, it can result in ecobee calibrating heat cool disabled.

How to Fix Ecobee Calibrating Heat Cool Disabled

Since we know the possible causing of the ecobee says calibrating heat cool disabled, then the solution to the problem isn’t far-fetching. Meanwhile, since the Ecobee calibration is the first step toward scanning the ambient temperature, then, the following walkaround will provide a solution to the Ecobee calibrating heating and cooling disabled.

Re-configure the Ecobee Calibration

Funny enough, wrong calibration configuration can cause the Ecobee smart thermostat to say ecobee calibrating heat cool disabled. To ensure that everything is configured properly, we will walk you through the steps to take to configure your Ecobee calibration.

  • From the Ecobee smart thermostat
  • Navigate to the “Menu.”
  • Choose “Installation Settings.”
  • Select “Settings Menu.”
  • Go to the “Threshold tab” and select “Temperature Correction.”
  • Use the Adjustment button to adjust the temperature to your most preferred temperature.

If the calibration were wrong in the first place, with this, the calibration would be corrected to be able to measure accurately with the Ecobee calibration sensor the surrounding temperature.

Update your Ecobee Smart Thermostat

Another precautionary measure to fix your Ecobee says calibrating heat cool disabled is to update the firmware to the latest version. Although, the Ecobee thermostat auto-updates itself whenever the Ecobee smart device is connected to the internet via Wi-Fi or Hotspot.

  • From the Ecobee smart thermostat Home screen.
  • Select “Menu.”
  • Choose the Settings tab.
  • Then, select Wi-Fi.
  • Turn on the “Wi-Fi Radio” to turn the “Wi-Fi” option.
  • Navigate to “Network.”
  • Choose “Wi-Fi Network.”
  • Select the name of your Wi-Fi or Hotspot from the search result.
  • Type the Wi-Fi password if the network is secured.
  • Tap “OK” once the device is connected to exit the page.

Now, once you have connected the Ecobee device to the internet, it will automatically search for its firmware update, download it if there is an available update and install it itself.

Unplug and Reconnect the HVAC Power Cable

This is not advisable, though, as this will factory reset or hard reset or Power cycle or cold boot your Ecobee smart thermostat. However, this solves the Ecobee calibration problem most often since the power bridge can contribute to the Ecobee restarting failure to initiate the calibration process or complete the calibration process.

  • Unplug the Ecobee smart thermostat cord [24V C wire] from the power source or wall socket.
  • Wait for about 30 seconds and reconnect the cable into the Ecobee device.
  • Turn on the Ecobee thermostat and see whether the restarting is interrupted or it says calibrating heat cool disabled or something related to that.

Wait for the calibration to complete on startup. This may last for about 20 minutes, though. But if there is no interruption, it’s possible that the ecobee calibrating heat cool disabled will not come up.

Clean the A/C Drain Pan of Debris

If the A/C drain pan is blocked, it can cause the sensor from giving an accurate measurement of the surrounding heat or ambient heat. So, with this, the time it takes to calibrate may be elongated. 

If your A/C drain’s pan is multiple, ensure to clear the debris from the all and test that the calibration works before you move to the next drain. If the A/C drain’s pan is blocked, it can learn to the furnace overheating.

Check out the Air Filter and Clean it.

Dust and debris in the air filter can cause the Ecobee calibration error if not properly monitored. So, with the Ecobee air filtered blocked, it’d be difficult for the smart thermostat to scan the surrounding temperate, and at the same time, it might take the thermostat longer time than usual to complete the calibration process on startup.

  • Remove the Ecobee smart thermostat air filter. You can do this by removing the air filter from the clogging hole.
  • Remove the debris and dust from the filter using a vacuum cleaner.
  • If there is a leftover that the vacuum cleaner cannot remove, you can remove it manually.
  • Insert the filter into the clogging hole and screw it tightly.

Now, restart the Ecobee thermostat to see whether the Ecobee calibration stalked at ecobee says calibrating heat cool disabled. If it doesn’t, then the Ecobee calibration should be processed completely after about 20 minutes.

Reset your Ecobee to Default or Factory Settings

If this is your last resort to fix the Ecobee calibration error, so be it. However, this method will reset the personal configuration in the device. But it could be what you need to fix the ecobee calibrating heat cool disabled.

  • Go to your Ecobee Menu.
  • Choose “Settings.”
  • Scroll down and select “Reset.”
  • Click on “Reset all Settings.”
  • Choose the reset option to erase the thermostat and set it to new.

Now, hang on for the process to complete. After that, you need to set up your Ecobee just like Philips Hue bulbs if you are using one.

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