Are you experiencing Netflix error code NSES-500? Or you just can’t access Netflix on your equipment, and you need to fix it. This article will help to provide solution on why you see the error NSES 500 on Netflix app and what possible method you can adopt to fix it.
Before we dive into error code NSES-500 on Netflix, you need to know that the Netflix error code-NSES 404 is different from the Netflix error NSES-500.
The first is talking about “Netflix movie’s title” not available. At the same time, the latter is about Netflix’s downtime. This implies that the Netflix NSES 500 is fatal compared to Netflix NSES 404.
Although the Netflix error code NSES 500 is temporary and NSES 404 could be permanent if the movie’s not restored back to the same URL after it has been deleted.
Therefore, this post will address Netflix error code NSES-500, the possible causes, how long it can take the NSES 500 error code to clear, and what to do when you start to experience Netflix NSES-500 error.
Table of Contents
Netflix not Available
The moment you see NSES-500 error code on your Netflix while streaming or not, it means Netflix is not available to you and many users in the United States. Some users like you will also report the error code NSES 500 and want it to be resolved in no time.
Before you stress looking for how to fix Netflix error code NSES, you need to find out whether Netflix itself is aware of the error code 500 or not.
Fortunately, Netflix is aware of the situation and is working to resolve problems with its servers. This means, there is no action required from you to do to fix the NSES-500 Netflix error code.
However, the NSES 500 on Netflix is only common to the United States users, and Netflix teams are always at work to fix NSES 500 Netflix whenever the Netflix server is down.
The audience has confirmed to their British colleagues that their service is working as usual. Given the current situation in the world, the surge in traffic may have caused Netflix to crash temporarily, resulting in error code NSES-500.
Netflix Error Code NSES-500?
When you open Netflix on your smart TV or PC or on mobile with or without the Netflix app, and it responded “Netflix error code NSES-500,” it means that the Netflix server is down at the moment. So, the error NSES-500 is used by Netflix to describe the downtime error on the Netflix server, and the error is always temporary.
How to Fix NSES-500 on Netflix
Unfortunately, Netflix didn’t list the NSES-500 error solution in the help center. Therefore, if you currently see the NSES 500 on your Netflix when you are trying to connect to Netflix’s website or database, it means Netflix is experiencing a server down error. You would have to visit back in the next few minutes or hang on until the issue is resolved.
However, if you get an NSES-500 Netflix error and want to make sure that the problem is not related to your computer, try the following:
- Restart your router and modem.
- Reset the device you want to send to.
- Make sure the other streaming sites are working (YouTube, Hulu, Amazon Video, etc.).
If you follow the steps above and other websites work properly, the problem is likely on the Netflix side. The best solution to fix the Netflix NSES-500 error is patience. Contact Netflix Twitter Customer Service for the latest information.
However, please note that Netflix currently has more support problems than usual due to the current global situation, and since all customer representatives are now working from home.
As a result, it may take some time for your customer support team to provide updates on the situation to error code NSES-500 Netflix. If your downtime persists and you don’t see an increase in DownDetector or CS Twitter issues, you can contact Netflix through the Help Center or live chat.
Fix Netflix NSES 500
Here are suggested approaches to fix the “NSES 500” Netflix error.
- Enter the correct login information. A letter, number, or symbol may be missing here and there. So slow down and double-check what you type in the blank fields.
- Chat with other users on the same account. It is possible that someone changed their password and did not inform everyone in the plan. Ask them before proceeding to the next step.
- Have the correct password. If you forget your password, you can reset it by email, SMS, voice call, or using your billing information. For the last option, make sure you have the first and last name and credit/debit card number next to it.
Sign in to your Netflix account and find something to watch, so the video doesn’t play. You may have a streaming problem, but don’t worry. Here are some things you can fix.
Restart your Device
The first approach to fix the NSES 500 error is to restart our device. Depending on the device you are using. Restarting the device, especially the iPhone or iPad, will let you know whether the error NSES-500 is cased b excess caches.
Uninstall and Reinstall Netflix App
Uninstall and reinstall the Netflix app could help fix the recurring NSES 500 error Netflix you are facing.
Here is how to uninstall apps on the iPhone or iPad.
- Go to your home screen.
- Press and hold the “Netflix app.”
- Click on the “X” icon at the edge of the app.
- Click on “Delete” from the pop-up.
Now, the Netflix app will be deleted from your list of apps. Go back to the Apple store, search, and reinstall the app. Clearing the Netflix app caches also fixes the error NSES500.
Update Netflix App
Here is another approach. If your Netflix app is outdated, you will battle with error code NSES-500.
- Launch the “Netflix” app.
- Click on “Update.”
- Download and install the latest update.
If there is an update available, you will be able to upgrade to the latest version.
Update your Device OS
Another way to clear error NSES-500 on Netflix is to update your device OS to the latest release.
- Plug your device into power and connect to the Internet with Wi-Fi.
- Go to Settings > General, then tap Software Update.
- Tap Download and Install.
- To update now, tap Install.
- If asked, enter your passcode.
You can also set up automatic updates: Go to Settings > General > Software Update, then tap Automatic Updates.
Follow the trend below to update your Android device to fix the Netflix error NSES 500.
- Go to your phone settings.
- Software update.
- Check for updates.
- Download and install.
This should fix the Netflix error code NSES 500 on your device.
- Clear the cache and application or browser data. Netflix data may be corrupt. Be sure to clear the cache and data from the Netflix app or your browser. If you use the app, please sign out of Netflix and sign in again before clearing the cache and data.
Netflix is not Working – Server Issues.
In addition to signing in and streaming, you may experience problems with Netflix. For example, the app may not even open for you, or the website may not work. Here are some solutions to such dilemmas:
- Check if Netflix is not available. Visit a site like DownDetector to determine if Netflix is unavailable or has Netflix server issues.
- Log in again. Sometimes Netflix gets restless and won’t let you connect. In this case, just enter your credentials on the Netflix website to make sure everything works properly. Update your device data from there and re-establish the connection.
- Update the Netflix data. If there is a problem with the Netflix app or the data on your device, please update the Netflix data. However, this step is usually limited to Amazon Fire TV, Amazon Fire Stick, and Smart TVs.
- Clear Netflix cookies. The more you use Netflix, the more cookies are created on the website. You can access your browser settings and delete cookies in the event of problems.
- Switch to a different connection. The Wi-Fi or cellular connection you are using may not be working properly at this time if you can switch to a different Wi-Fi connection. You can also delete the Netflix app data on your smartphone or tablet and restart your device.