Your iPhone could be funny sometimes and when this happens you will be left with no option but to fix it or forget about the phone. But if you are like me, you’d strive to fix the glitch and get it back on track. In this article, we will take a look at how to fix your iPhone stuck on restore screen when you see support.apple.com/iphone/restore iphone X on your device.
There are a few reasons that could bring about your iPhone being stuck on the restore screen when you are trying to restore your iPhone either from one glitch or when you are trying to restore your iPhone backup via the recovery mode.
Well, in this article, we will take a close look at these reasons and how you can prevent your iPhone from getting stuck in the screen any longer.
Why is my iPhone Stuck on the Restore Screen?
If your iPhone is stuck on the restore screen, there are any number of things that could have caused it. In fact, it could be anything. However, you cannot effectively point them out unless you start applying practical fixes to them.
But then, here are the possible causes of what you are going through:
- iOS beta.
- Failed Update
- Wrong press, mistaken press, squeeze, or improper grip
- Outdated iTunes
- Hardware damage
- Software errors
- Using third-party software to unlock your iPhone
- Non-original USB cable
If at one point or the other you fell into these reasons your iPhone may be malfunctioning and of course can stuck on the restore screen.
How to Fix an iPhone Stuck on the Restore Screen
Having listed all the possible reasons why your iPhone could be stuck in the restoring screen, we will take a look at the steps one after the other as to why they are probably contributing to this glitch.
Faulty Lightning Cable
If your lightning cable is faulty you might end up with a failed device restore or incomplete restore that can make your phone stuck on the screen during the process. However, Apple has staged the recognition of the lightning cable for old and new iPhones.
So, if you are using a later version of the iPhone you should see a USB cord pointing to a Mac with some messages displayed at the top when your iPhone is connected to the Mac using your lightning cable.
While that means different things, one of the things it is indicating is the use of a non-compatible cable.
If your USB cable is not compatible or Authorized with your iPhone, you should try it first, then restart your iPhone while connecting it to see if the restore screen goes away.
Force your iPhone to Restart
If your iPhone is stuck on the restore screen and you’ve confirmed that the USB is an Apple-authorized cable, but the screen does not seem to go away, the next best step to take is a force restart.
It sounds similar to a reboot, but it is not. What this process does is force all of your applications to close and clear out any caches before powering back up. If you don’t know how to force restart your iPhone kindly take the following steps depending on your iPhone version.
For iPhone 6s and earlier:
- Press and hold down the Sleep/Wake button and the Home button.
- Keep both buttons pressed until you see the Apple logo reappear.
- Release the buttons once the Apple logo is displayed again.
For iPhone 7 and iPhone 7 Plus:
- Press and hold the Sleep/Wake button along with the Volume Down button.
- Keep holding both buttons.
- Release the buttons when the Apple logo appears on the screen.
For iPhone 8 and later:
- Press and quickly release the Volume Up button.
- Next, press and quickly release the Volume Down button.
- Afterwards, press and hold the side button.
- Continue holding the side button until you see the Apple logo.
Restore Screen via iTunes
With the help of the Apple made tool, iTunes you can restore your iPhone stuck on the restore screen either by updating the device directly without losing your data or by restoring the device to the default. The latter option will wipe away your iPhone and restore the device to the default settings and also fix the stuck-on-the-screen problem.
Recommended: How to backup an iPhone
This step will clear your files, so ensure that you’ve backed up your files before proceeding with this step.
- Connect your phone to your computer.
- Launch the iTunes.
- Choose “Recovery Mode”
There are a few different methods of accomplishing this, depending on your device’s model.
For the iPhone 8 or earlier
- Press and quickly release the Volume Up button.
- Press the Side button until you see the recovery mode screen.
For an iPhone X or later
- Press and quickly release the Volume Up button.
- Press and hold the Side button until you see the Apple logo.
- Hold the Side button until you see the recovery mode screen.
Restore your iPhone via the DFU Mode
Restoring your iPhone with iTunes to a previous state since your device will return to its default settings and this should fix any related glitch. However, if you are unable to restore the device using iTunes you can resort to using the DFU mode to fix the device.
This process will clear all your files, so if you have it removed from the previous step but it didn’t work, proceed to the steps below.
- Connect your iPhone to your computer using the lightning cable.
- Press the volume up and volume down button.
- Hold the side button for a few seconds, and when the screen goes black, let go.
- While keeping the volume button down, release the power button after 5 seconds.
- As soon as iTunes senses the iPhone in DFU mode, a prompt will show up on your screen.
- Select “OK” and proceed to Restore iPhone.
This might take a few seconds but once the recovery is done your iPhone should be working fine with no screen stuck.
iPhone Stuck on Restore Screen but Won’t Update or Restore
If your iPhone is stuck on the restore screen but won’t update or restore after all the troubleshooting tips you’d probably be left with no other options. Well, before you can conclude that the end of your iPhone has come you should consider contacting Apple support for help and see if things will work in your favour.
Support.apple.com/iphone/restore iPhone X
To know that your iPhone is suffering from a black screen or stuck screen you’d notice support.apple.com/iphone/restore iphone x on the screen. When you click on the screen you will be redirected to the Apple support page on how to fix back and stuck screen on your iPhone. This alone is an indication that your iPhone is currently locked iPhone Restore screen also know as the iPhone Recovery Mode.
Conclusion
It’s not easy getting used to these troubleshooting steps; however, if you follow this guide showing you how to deal with “iPhone stuck on restore screen“, fixing other related issues should come easy to you since you’ve learned how to do things like force restore, restore from iTunes, etc.