How to Fix Screen Frozen Issue On Roku Devices

In this article, you will learn how to fix screen frozen on Roku. If your Roku keep freezing most of the time because of overheating and outdated software, then a quick power cycle and updating your Roku to the recent version might solve the issue.

If the issue is particularly based on a channel, try removing and adding it back again. If the issue persists, try a factory hard reset, this usually fixes screen frozen issue on Roku.

The Roku is an amazing portable box that can easily be carried about by just mere holding it in between the Palm of your hand and it can also stand in the place of the cable TV. Although, there is no perfect device anywhere. One of the common issues encountered while using the Roku device is the screen freezing issue. 

A Roku device is an outstanding purchase, but it may sometimes crash, freeze, or restart for no visible reason during a streaming session when browsing channels, or while being idle. This post covers a diversity of methods to fix screen frozen issue on Roku. Read on to find the simple ways to fix screen frozen issue on Roku. 

Causes of Screen Frozen on Roku

Your Roku device may freeze for so many causes, but below are the four most common ones:

  • The cache is overloaded.
  • Errors are on the channel.
  • The software is no longer supported by Roku.
  • When you uninstall and reinstall the software if the freeze appears this may be caused by an app or a channel.

When you open your Roku menu, the memory may be full. To increase the device’s storage capacity, delete any unused or passive channels and apps to fix screen frozen issue on Roku.fix Screen Frozen Issue on Roku

How to fix Screen Frozen on Roku

The following steps below are easy steps to fix screen frozen on Roku device:

Restart your Roku device via the device settings

Restarting your Roku device could go a long way to fix some many errors including the Roku device keep freezing or not responding.

  • Press the Home button with the aid of your Roku remote.
  • Select Settings from the Home Screen menu.
  • Choose System >> Advanced System Settings from the drop-down menu.
  • Select the Factory reset option and factory reset everything from the drop-down menu.
  • Click OK after submitting the code displayed on the screen.

Reset your Roku Device

Another method to consider in this scenario is to reset your Roku device.

  • In case the above procedure does not work for you, here is another option to reset your Roku.
  • Search for the Reset button or a tiny hole located on the device’s backside (marked as Reset)
  • Long-press on the Reset button for about 10 seconds to activate the tactile button.
  • Therefore, to reset your Roku device, insert a pin or a paperclip via the pinhole button and long-press the button for close to 10 seconds.
  • Switch on your TV, select the linked Roku device, and log into your Roku account, to finish the basic setup process.

Now, you’re all set to go! This should fix screen frozen issue on Roku.

Ensure to Update your Roku Device

However, it is also possible your Roku is frozen because it’s outdated. Roku releases updates regularly to fix any software issues. Despite all these, a bad internet connection may cause the system to reject patches. Upgrade the Roku unit manually by following the steps below.

  • Press the Home button on your remote.
  • Choose your preferences.
  • Navigate to the System tab.
  • Then select the System Update option. 
  • Select Check Now.
  • Allow Roku to check for updates if any is available.
  • That’s it! This should fix screen frozen issue on Roku, if not, try the next step.

Make sure you Unpair the headphones

Usually, when users connect headphones to the Roku, most of them have experienced freezing and restarting issues in the past. However, if you have also linked your headphones to the Roku device, try the following steps below;

  • Disconnect the headphones and restart the Roku.
  • Simply press the power button on your headset to switch it off for this same purpose (this applies when you are using wireless headphones).fix Screen Frozen Issue on Roku

Reset your Roku device

In situations when your Roku keeps freezing and rebooting, you can try the fourth method of resetting your device. The Roku device can be reset using any of these two techniques mentioned below:

  • Firstly, Locate the reset button at the bottom or back of the device and long-press on it for at least 20 seconds.
  • The Roku device will be reset once the above process has been carried out.
  • The second technique is to switch on the Roku device, then press the home button to access the Settings menu.
  • Open the system and go to the Advanced System Settings from the Settings menu.
  • Go to the factory reset section and choose the “factory reset everything” option. The Roku device will be reset as a result.
  • That’s it! This should fix screen frozen issue on Roku.

Unpair Nintendo Switch Wifi

In case you have connected your Nintendo Switch Wi-Fi to your Roku (which is common when playing Shield or Pokémon Sword). Follow the steps below to unpair Nintendo switch Wifi:

  • Disable or detach the Nintendo Switch Wi-Fi from your Roku device.
  • In case you don’t know how to switch off the Wi-Fi on your Nintendo Switch, try putting it in airplane mode or just turn it off.

Reboot your Roku Device

You can reboot your Roku device by following the steps below:

  • Reboot your Roku by removing the plug from the power source after you must have turned off the switch.
  • Once the Roku turns back on, try using it again, and we are sure you won’t have the freezing and restarting problem again.

That’s it, readers! We hope that you have found this article very useful and quite informative. A quick way to fix screen frozen issue on Roku is to remove the SD card and restart the device. SD cards have been known to cause issues in the past so, you might as well give it a try.

In case none of the tips stated above seems not to fix the issue, kindly contact Roku Customer services for further assistance. Roku help support will gladly be there if you are still struggling with how to fix Frozen issue on Roku after following the steps above. Happy Streaming! Let’s know your opinion about this post in the comment section below.

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