The Xfinity router is a device that provides internet to all devices at home, and sometimes gives feedback to the user via the use of LEDs. The light hue differs with respect to the nature of the notification. In our previous article, we discussed on how you can get rid of the Xfinity gateway blinking green error. In this article, we will discuss what to do when Xfinity router blinking orange.
First of all, there is need to label the various light notification one can get:
- White light: This is the most common, and it can come in different sequence.
- when it is stable, it means its operational. Steady white light with a purple tint is after activation and usage.
- A blinking white light happens during activation.
- Red light – When the red light is stable, it means there is no internet connection on your Gateway.
- Orange light – This is when the Router is going through a system update.
- Blue light – If your Xfinity gateway blinks blue light, it means it is connecting to another device.
- Lastly, the blinking green light – the internet connection is unstable, check server.
You must wonder why this would happen, truth is if you get the orange alert, it means that the router is undergoing a system update. Whenever you see this, you should let it finish its upgrade. It is an ideal process that should not cause panic.
However, there are times when the Xfinity router blinking orange can affect the performance of the router. This is where the problem lies.
I will list out the likely culprit for the bug just so you have a clearer understanding of the problem.
- Power or Network outage
- Hardware damage on the router.
- A damaged or malfunctioning splitter
Power & Network Outage
At times, effect of routine maintenance on network supply could bring about the Xfinity router blinking orange light error. Also that of bad weather which can cause both power and network outage.
Hardware Damage on the router
If your router is damaged, it can give false alert as a results of the fault. this misbehavior could come about water damage or it being dropped. In a situation like this, wE advice to get a replacement router or visit an authorized technician for repairs.
Splitting you connection with a faulty splitter has also been proven to cause the Xfinity router blinking orange light issue. Just so you are familiar, your splitter is that extensive device used to help create space for more connection.
Before you proceed to the solutions, you must confirm where the problem is coming from, weather it is from your end or from Xfinity’s. Confirm if all the cables and terminals are well connected etc.
As shown, there are different causes, so each cause might require a unique solution. The next paragraph deals with how to solve this problem.
As stated earlier, the orange light is provided to notify the user that the system is undergoing system upgrade and this is completely normal.
However, this can be said to be a problem if it remains so after about 30 minutes.
If you notice this, follow this steps in chronological order:
- Wait for the updates to be complete
- Check the cables
- Restart or Reset the router
- Check the splitter
- Contact Xfinity
Wait for the Updates to be complete
Well this is not entirely a fix, but when you get a tricky signal like Xfinity router blinking orange, you cannot quickly conclude that you are facing a fault.
During system updates, the router may also start blinking orange. Also, system updates are regular so, the orange blink should be a usual sighting.
So whenever you find your Xfinity router blinking orange, relax for 40 minutes before you show concern.
When the update is complete, the blinking orange light should disappear and this process takes 20 minutes maximum. If your Xfinity router blinking orange for hours, then there is a cause for alarm and you should take the next step.
Check the Cables
Normally, this should not be a cause, but it can happen that while cleaning, one can mess up the connection of the router. So, the first thing you should do is check the connection and ensure everything is in place. i.e. each cable in the right port.
If the cable is damaged, replace any them and try again.
Restart or Reset the router
Next thing you should try is to restart the device. And it is the first real solution to the xfinity router blinking orange. Reason being, it is the simple fix to most electronics bug problem.
- To restart, you can just remove the plug and long-press the power button till it trips off.
- Plug it back in after 10-15 seconds.
If this does not work, you can try resetting the Xfinity router manually by pushing a tiny object that can pierce the reset hole like a pins or toothpick to push the button an initiate reset. The reset button lies inside the hole.
- Locate the Xfinity router reset button.
- Press and hold the reset button for about 5 seconds.
- Release the reset button once the router restarts.
Now, your Xfinity router will reset and start new. Meanwhile, your Xfinity router pasword will be cleared and return to the default. Therefore, to connect to your Xfinity router after a reset, you will need the default password and you can usually find this on a sticker on the router.
Check the splitter
In a case of a damaged splitter, You should troubleshoot the device by trying to connect directly to see if the Xfinity router blinking orange light still. As explained, the splitter is suppose to help you extend your internet cable, but if it is spoilt, it might misbehave.
Recall when I said that some errors could be from Xfinity ends? Yes there is a chance that external factors can influence you xfinity router blink orange. In cases when there is a rainstorm or system upgrade, the service system could go off or start misbehaving.
Having tried all the above steps, or you are certain it is an external cause, you can contact the service provider at Xfinity to seek their solution on the error.
However, if you feel it is internal, but with a bigger cause than just broken cable and bad splitters, then it could be your router malfunctioning due to hardware damage. A bad router will not connect to the internet properly. You should order a new one from the comcast.
The Xfinity router blinking orange over a long period of time is not a normal behavior. Please follow the article closely and contact Xfinity if all fails.
Your router blinking orange might put your work at a pause if you cannot get connected to the internet, one can only try to measure the amount of frustration one can feel.
Solve this issues simply by connecting your cables directly, restart or reset your router or call Xfinity for better options.