How to Troubleshoot Xbox One Won’t Turn On

If you are faced with “Xbox one won’t turn on” issues and you are looking for solutions on “how to fix an Xbox one that won’t turn on” then you are at the right place. You don’t need to worry, as we are here to help you fix this problem.

Most times when your “Xbox one won’t turn on” it is usually caused by a surge in power supply. You might have a faulty power supply or your Xbox one console might not be properly connected to a source of power. Well, there are other reasons as well which we would discuss later in this article as you read through.

With that being said, all you need to do is follow the step-by-step procedure we will discuss in this article to fix your Xbox One issue. This can also be applicable to other Xbox consoles.

Xbox One Power supply

 Xbox one has an internal power supply that works in all regions all across the world. The size of the power supply unit is the same in the 100-110V, 220-240V, and 100-240V versions.

Your Xbox power supply contains a fuse that helps to protect your Xbox console when there is a power surge and excessive-high voltage. This fuse can’t be replaced and you have to make sure you purchase a new   Microsoft replacement power supply that works well.

Also, ensure you don’t use a power supply that is designed for a region with a power requirement that is different from where you live.

Why Won t My Xbox One Turn On

Before we proceed with providing solutions to why your “Xbox one won’t turn on”. Below are some of the reasons why your Xbox may fail to turn on.

  1. Your Xbox One console won’t turn on if you have a faulty power supply and if your Xbox console is improperly connected to a power source. Also, if your Xbox one console keeps turning off, then your device might not be getting enough ventilation.
    1. You must have a stable power supply, you have your Xbox console properly plugged. And lastly,  make sure you place your Xbox console in a well-ventilated area. Once you have all these checked out and still your “Xbox one won’t turn on’. Then read below to find out possible solutions to have it fixed.

Xbox One Won’t Turn On

Check the wall outlet, check the power cable if it is properly plugged, replace the power supply unit if the fuse is damaged from a power surge, power reset your Xbox, and properly ventilate your Xbox. Lastly after trying all these steps kindly request service.

Power reset Your Xbox

Clean and Ventilate Your Xbox One

Poor ventilation is one of the most common reasons why your Xbox one won’t turn on. It is important to clean your Xbox console often, it is recommended to clean every 3-6 months or simply make a routine for cleaning your Xbox console and its accessories.

Apart from cleaning, it s best practice to place your Xbox in a well-ventilated area. Therefore remove all items that can block the regular flow of air. Follow these steps to properly clean your Xbox Console:

  • Power off and disconnect your Xbox console from electricity
  • Use a soft lint-free or microfiber cloth mixed with mild soap and water, to wipe clean your device.
  • You can also use a soft cloth mixed with an isopropyl alcohol solution of 70% or less to clean your Xbox console.

Please ensure not to apply liquids directly to your Xbox console or controllers and also don’t use disinfectant wipes.

My Xbox One Won't Turn On

Power Reset Your Xbox

If your Xbox one won’t turn on, you may need to power reset your console. This often happens when the power supply resets, after a power surge. We would sow you steps on how to reset the internal power supply

  • Unplug the power cables from the console, electrical outlet in the wall, and power supply.
  • Wait for 10 seconds. To allow the power supply to reset, ensure you unplug the power supply unit from the electrical outlet in the wall and your Xbox One console.
  • Firmly plug back the power cable back into both the electrical outlet and the power supply. Make sure you do not plug the power unit into the console just yet.
  • Now check the LED light on the power supply.
  • If the Led Light is ON
  • Firmly plug back the power cable into the Xbox One console. Make sure you don’t turn on the console.
  • Again check if the LED light on the power supply unit is still turned ON.
  • If the LED is still showing on the power supply unit, now press the Xbox button on the front of the Xbox One console.

If your Xbox console powers on, then the internal power reset has helped fix this issue. You can repeat this process when this issue occurs again.

My Xbox One Won’t Turn On

Your Xbox won’t turn on due to ignorance or mistake from the owner. We would provide you with some extra tips to follow, if after trying the steps above and you are still experiencing the same issues.

Check Wall outlet

Ensure to check that the wall outlet you’re using to connect your Xbox, is working with other devices. If it doesn’t work with other devices then surely your Xbox and other devices won’t power ON. Therefore use a different wall outlet.

Check Power Cable

Make sure you check that the power cable is strongly connected to the wall outlet and your Xbox console. Also ensure that you’re using the original power cable that came along with your Xbox console, at the time of purchase. And make sure you are using the correct cable for the region where you live.

Replace Power Supply Unit

If after you tried the power reset your Xbox and the LED light remains off or its flashing orange light. Then you will need to replace the power supply unit.

Request Service

The last step to take after you must have tried all the steps above and didn’t work out, then your Xbox one console needs to be serviced. To request Service you should follow these easy steps:

  •  Sign in to your device service.
  • Then repair with your Microsoft account.
  • Finally submit a service order

Xbox One Won’t Turn On Or Eject Disc

We would show you how to manually eject a disc from an Xbox that won’t turn ON. Follow these steps below:

  • Unplug the power cable and all other connected cables from your Xbox.
  • Uncoil a large paper clip, which should be up to 5 cm long.
  • Then place the end of the paper clip into the eject hole.
  • The hole is found on the left wall of the console, around the corner from the disc slot.
  • If you are using the original Xbox One, the hole is in plain view, but below the grill on the left side.
  • While for those using the Xbox One S, start with the hole that’s second from the right and second from the bottom. You’ll find the hole between slats on the left side, below the connect button for wireless controllers.
  • Push in the clip, and the disc will pop out.
  • Now pull the disc out, then use a lint-free cloth to keep the disc clean.

Although most Xbox consoles are known for their durability and toughness. Yet devices break or wear out over time, and even quicker when they are caused by physical damage.

In conclusion, there may also be an issue with the motherboard due to overheating of your Xbox gaming console. But if there is an issue with the motherboard then I will advise you to buy a new Xbox.  Also, the warranty often covers your Xbox gaming console for a duration.

But the original Xbox One console is no longer produced by Microsoft company. Due to this warranty support is no longer available for this product. It is therefore advisable to purchase a new product that the warranty covers.

Leave a Comment