Maybe you’ve started a wash cycle and you’re close to midway, then your Samsung washer suddenly stops working and you are seeing a UB error code. It only means one thing. The clothes in your Samsung washing machine are unbalanced.
A Samsung washer UB code is a common occurrence and it shouldn’t drive you to panic. All you have to do here is make some adjustments probably, you added a thick blanket with a light T-shirt or other varieties of clothes that are far off from each other.
In one word, the weights of the clothing in your Samsung washer are either far off from each other in terms of weight and thickness or they are not evenly distributed
That being said, I will be breaking down what you have to do to fix the Samsung washer UB code
How to Fix Samsung Washer UB Code
As mentioned earlier the Samsung washer UB code signifies that the clothing in your washer is imbalanced.
And the solution to imbalanced clothing is to balance it out.
But then, there are other lurking issues apart from balancing the clothes that will also be discussed in this post.
That being said, here are the different ways you can self-diagnose your Samsung washer UB code.
1. Remove any packaging Material inside the washer
Unless your Samsung washer is old, you shouldn’t skip this issue, When the Samsung washer is being shipped to there various destinations, there are usually some shipment materials left inside the washer close to the bottom center of the equipment.
Even when you start the machine with clothing that are well spread out and balanced, you will keep getting the Samsung UB code.
You won’t realize this until you check to remove the materials inside the washer.
The shipment materials I am talking about are the metal spacers, metal clamps, and bolts wrapped in plastic tape in the back of the machine.
That is one of the reasons why reading your user manual before starting or starting equipment is always a safe step
If you are displaying the UB error code and it is newly shipped, you know what to check.
2. Inspect the Laundry Load in your Washer
There are several things you have to watch out for. One of them is the kind of load inside the washer. If you put a load of different weight and thickness inside the laundry, you will most likely want to apply a wash cycle that will be favorable to the thick materials right?.
Now, that’s where the problems come.
Washing two different clothing that is different from each other in weight and size such as a raincoat and a soft T-shirt can cause the Samsung washer UB code issue.
If you are doing this, you simply have to remove the thick clothing. However, if clothes are of similar size, a simple adjustment will do the trick.
Also, it is necessary to ensure that you are using the right kind of wash cycle based on the clothing you are washing.
3. Ensure the Samsung Washer is Level with the Ground
One of the things that is pretty easy to ignore is levelling your Samsung washing machine. It is important since a washing machine that rocks during the wash or spin cycle will be off-balance.
And this can result in a Samsung washer UB error code
While this might be easy to resolve if you have a level tool. Another alternative is to raise four legs down if you haven’t done so.
That said, there are a few things you can avoid doing in cases like this, Which are; you avoid placing the machine on a carpeted surface since the level might not be uniform.
4. Ensure the Drive Belt isn’t Worn out
Another culprit of the above Samsung washer UB code issue is a broken drive belt. You might ask how the drive belt affects the Samsung washing machine, here is how it does,
The drive belt basically, sends torque from the washing machine motor to the drum to rotate it.
While the belt is made of a rubber-like feature it can get easily worn out. If it is worn out you have to replace it.
5. Check the Driver’s Bearings
Among other things, another less significant issue that you could cause the Samsung washer UB code is a worn out driver bearing.
Usually, the driver bearing job is to support the tub spindle and motor shaft to ensure it is compact and not vibrating, but if the driver bearings are worn out, the tube could vibrate and spin in cycles.
If you notice anything like this, you need to check the driver bearings
6. Check the Shock Absorbers
For front loaders, one of the things you should inspect is the shock absorbers located between the outer tub and base frame of the washer. Ensure that, they are connected at both ends and they aren’t leaking fluid either.
7. Check Dampening Straps
In some top loaders, you will notice that four rubber straps are holding the tub to the four sides of the machine. In a scenario where one fails, it would push the tube off balance which can, in turn, result in a UB error code.
In cases like this, you need to replace the dampening stamps. If you can’t do it on your own, you request for a technician
How to Reset Samsung Washer
Now that you’ve evened out the laundry inside the washing machine while applying the right wash cycle if you are still getting a Samsung washer UB code and you’ve tried levelling it and you’ve also checked to remove any shipment materials inside it if there is, then it’s time for you to carry out a reset.
To carry out a reset, follow the steps below:
- Disconnect the washer from the power
- Wait for five minutes. This will make the control board reset
- Now, plug the washer back and turn it on
- When you are done with this, the error code should be Gone
Samsung washer UR code
If your Samsung washer is displaying a UR code, it simply means the washer is unbalanced or filled up with clothes. With this, what you should simply do is ensure the Samsung washer is level with the ground while also ensuring the evenness of the load inside the washer.
Also, the washer shouldn’t be overloaded to ensure an optimal wash experience
Samsung washer not spinning
If your Samsung washing machine is not spinning one of the common issues from this is a balanced load issue. In most cases, you should see a UB or Ur error code on your washer.
Recommended: How to Fix Washing Machine not Draining
But then, for a Samsung washing machine that fails to spin, here is what you can do to resolve it.
- Check if the washer is unbalanced
- Inspect the load inside the washing machine to ensure the clothes are similar in weight to each other and are evenly spread
- Unplug the washer from its power source for 5 minutes and then plug it back on
- Check the drain hose t ensure it is not kinked or bent in such a way that it restricts water flow.
- Inspect the debris filter and the drain hose, probably it is clogged.
- Also, check the door of the washer to ensure it is properly closed.
- In addition to all this, you have to also check if the washer getting sufficient power if none of the above is giving you any positive result
Samsung washer 4C code
If you are facing a 4C error code on your Samsung device you are facing a water supply issue. Probably water is not supplied to the washer or there is a blockage somewhere.
That said, here are the things you can do when faced with the 4c error code issue
- Ensure that the water tap is open to the fullest
- Inspect the water pressure and make sure it is sufficient (min: 0.5 bar, max: 8 bar).
- Check if the mesh is clogged with dirt or debris that can block water transmission
- Inspect the water supply hose for any sign of kinkiness or blockages
Why does my washer keep saying UB?
Probably you’ve tried balancing the clothing or maybe you didn’t remember to take out the shipment material that is placed in the washer after it was shipped to you.
These are the thing you should check.
If you are facing other Samsung washer error codes, you should check here for a comprehensive solution to that
Since you’ve figured out the reason behind your Samsung washer UB code, it should be much of an issue to troubleshoot unless you’ve tried balancing the clothing in your washer and you’ve levelled it with the ground but there is no positive outcome.
In that case, you can simply contact the Samsung support team to help you out with that.
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