How to Fix Starz Activate not Working on Firestick

Starz is a US-based streaming service that allows you to live stream movies, original series and shows on your various streaming devices like Roku, Apple TV, Xbox, Samsung smart TV, etc. It also makes it possible to download movies for offline access. In case you tried watching Starz movies on your Amazon Firestick and it’s not working, this article will help fix Starz activate not working on Firestick generally. So, if you have a Starz account and Firestick but both are not working together or you were unable to activate your Starz account on your Firestick device just follow through this guide.

However, you need to create a Starz profile from its official website to access the media. Also, you have to be on a subscription plan ($8.99/month) to access the Starz app on your Firestick.

In this article, we will show you how to install Starz on your Firestick, activate the Starz app and how you can fix the Starz activate not working on your Firestick.

Unfortunately, the Starz app is only accessible in the United States and Puerto Rico. Users outside these two locations are restricted from accessing the Start app.

To be able to access and enjoy this app outside the US, you must install a VPN on Firestick. With a VPN installed, it’s possible to change your real IP (location) to the US server where the Starz app is accessible and enjoy the Starz media content with ease.

In case your downloaded Starz app is not working as it should, clear the Starz app cache and data, or turn off and turn on your Fire TV stick again. Ensure you connect the Firestick to your Television to start with.

The Firestick platform is efficient in running apps just like a smartphone or tablet would. In case you are experiencing issues with the Starz app not working properly or stopping running, this post can help you fix Starz activate not working on your Firestick. 

Install Starz App on Amazon Firestick

Starz App is available on the Amazon App Store. Therefore, you can download the app without any stress. Follow the steps below:

  • Set up your Firestick and go to the search bar.
  • Enter Starz and tap on it to search for the app.
  • Choose the Starz App from the search results.
  • Click on Get to begin the installation process.
  • Starz app will take some minutes to download and install.
  • Tap Open to launch the Starz app after installation.

You may be prompted to get walked through the Starz app if you are using the app for the first time on your device. For detailed guidelines on how to activate Starz on Firestick, click here.Starz Activate not working on Firestick

Why You Can’t Activate Starz on Firestick

With just plug and play feature on your Firestick you should be able to activate all supported apps on the media player. However, if you can’t activate the Starz app on your Firestick the following could be the reason.

  • It could be caused by some temporary problems like server issues that are not working perfectly, in this case, you can try again after several hours.
  • Some particular services are not able to verify the process of activation. For example, when activating through Comcast.
  • The best choice in this scenario is to use a different device that is free of issues with inactivation.

However, if you are able to scale through and the Starz app is now activated successfully but not working on the streaming device kindly take the following steps to learn how you can fix it.

How to Fix Starz Activate not Working on Firestick

The following are quick troubleshooting tips to fix the Starz app on your Firestick if you are unable to activate it.

  • Restart your Firestick
  • Update the Starz app [it might be outdated].
  • Clear the Starz app cache
  • Check the Starz activation code
  • Check your network connection
  • Starz activation network could be down
  • Uninstall and reinstall the Starz app

Restarting your Firestick

Restarting your Firestick depends solely on the type of device you have, whether it’s the Fire TV Set-Top Box/Stick or the Fire TV Edition Smart TV. Therefore, we will consider all the steps needed to successfully restart any Firestick model you have.

For a Fire TV Set-Top Box or Stick, do the following:
  • Long press on the Select and Play/Pause buttons altogether for about five seconds.
  • Navigate to Settings from the main screen of your Fire TV. 
  • Go to Device.
  • Select Restart. Confirm your choice by selecting Restart.
  • Another way, unplug the power cord from the device, wait for 10 seconds, and plug it back in.
For a Fire TV Edition Smart TV, do the following:
  • Tap the Power button on the remote control, wait for 10 seconds and then tap it again.
  • Or remove the power cord from the outlet, wait for about 10 seconds and then plug it back in.

Update Starz App

A quick Starz app update can help fix the Starz activate not working on Firestick if you are running an outdated version.

  • Open your “Firestick.”
  • Select “Apps.”
  • Locate the “Starz App” from the list.
  • Press the “Menu” button on the remote with the app highlighted
  • Select “More Info” and this will launch the app store page on your Firestick.
  • Select “Update” to start downloading and installing the latest update.

Clear Starz App Cache and Data

Clearing the Starz app cache will help give the app a new and free platter to perform efficiently and effectively. So, to quickly delete the app cache and data kindly follow the steps below.

  • Go to your Firestick Settings.
  • Select Applications.
  • Choose Manage Installed Applications
  • Select the Starz app from the list.
  • Select Clear Cache
  • And then Clear Data.

Uninstall and reinstall the app

Deleting and reinstalling the Starz app can help fix Starz activate not working on Firestick. Follow the steps below:

  • Navigate to Settings on your Firestick device.
  • Choose Applications.
  • Tap on Manage Installed Applications.
  • Select Starz app to uninstall, and then Uninstall.
  • Follow the displayed on-screen instructions to reinstall the app again.

Check the Starz Activation Code

The Starz activation code expires with time. So, if the activation code expires and it’s not used within a stipulated time you will not be able to activate the Starz app on your Firestick. While this is not a technical issue, the only solution here is to generate a new Starz activation code from the app on your Firestick.

Check your Network Connection

You can check the speed of your network connection to find out whether it’s not the major reason why the Starz activation isn’t working on your Firestick. You can check your WiFi strength. To do this, you can simply visit to see the speed of your internet connection. If it is the speed you normally see before you start using Starz then it’s possible that you are not being held by your network strength.

Amazon FireTV Stick Not Recognized by Device

In case all you can see is a blank screen on your TV or your device is not responding to the Amazon FireTV stick. Try the following troubleshooting tips to fix Starz activate not working on Firestick:

Loose Physical Connection or Low Power

Ensure that the stick is tightly fixed into your TV’s HDMI port. In case, the fireTV stick doesn’t show up still on the device when plugged in, then ensure the stick is fully powered using the provided USB adapter.

Faulty Mainboard

In case the Amazon fireTV stick is still not functioning, this may mean the mainboard is spoilt and needs to be replaced. Try this only as a last resort.

Video but No Sound from the Device

If your FireTV is showing video but you are not getting any sound from it, check these tips below:

Receiving Device is Muted

Ensure the receiving device is not muted by double-checking on the volume settings.

FireStick is not Compatible with External Speakers

Try changing your audio settings to default in case your Fire TV stick may not be compatible with external speakers.

Wrong Audio Settings

To ensure the audio settings on your FireTV stick are accurate, navigate to the Home Screen (Press the Home button on the Remote control), go to Settings, choose the Dolby Digital Output option and ensure that Dolby Digital Plus is set to go off.

Spoilt HDMI Port

Try plugging the Fire TV Stick into another device to check if the HDMI port is working effectively. If there is still no sound, your TV Stick has a faulty HDMI port and needs a replacement.

Starz app not working or Responding

In case your Starz app suddenly stops working, it is quite easy to repair the issue and enjoy your favourite TV and movie shows, follow the steps below to correct the problem:

  • Sign in to your account via Starz’s website. 
  • Find your Firestick device and delete it.
  • Reboot your Firestick and install the Starz app.
  • Open the Starz app, and then log in to your account with your correct details.

Now, you can easily install and activate the Starz app on Firestick with the help of this article. Ensure to update your Starz app regularly. Thank you for visiting For further suggestions and feedback on this article, feel free to drop a comment below. For a guide on how to cancel a Starz subscription check here.

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