How to Cancel Shipt Membership & Order

What is Shipt? How do you cancel Shipt membership target? And how do you cancel Shipt order and get a full refund? These are what we will discuss in this guide. If you are bothered with how to cancel Shipt free trial and Shipt membership target here we are going to share with you how to cancel Shipt membership online, using the official Shipt app and contact Shipt customer support via email address to cancel your Shipt account permanently.

If you have a good sense of humour for groceries you would probably consider Shipt as your best choice to take your groceries service and deliver it to your doorstep.

Therefore, without much ado, let’s quickly consider how to cancel Shipt membership and get your full refund if you encounter an error in the order you placed.

What is Shipt?

Shipt is an online grocery store that comes with a subscription that delivers all items and groceries to your doorstep. Shipt allows users to either place their groceries and other items ordered via the official Shipt website and mobile app.

However, if you discover an error in your Shipt order you can request for a cancellation of the order within a certain limitation. Shipt however, offers a various approach to cancel subscription or membership on Shipt.

How to Cancel Shipt Membership Online

To cancel your Shipt subscription or membership online you must have a subscription you do not want to auto-renew. So, this move to cancels the Shipt subscription auto-renewal feature that’s enabled in your Shipt account.

  • Sign in to Shipt shop account.
  • Navigate to “Review My Subscription.”
  • Click on “Cancel Subscription.”
  • Tap on “yes” from the pop up to cancel your subscription.

Now, your Shipt subscription auto-renew will be reviewed and cancelled.

How to Cancel Shipt Subscription on Phone

You can also contact Shipt customer care on phone requesting that you want to cancel your Shipt account.

Dial +1 (205) 502-2500 on your phone and wait until a representative picks it up. Explain to the representative that you want to cancel your membership.

Provider all necessary information such as your Shipt username, email, verification method and other information requested by the representative.

How to Cancel Shipt Membership on Email

Since Shipt doesn’t make it easy for users to cancel their Shipt membership or subscription. However, send a message to with “Cancel Shipt Subscription” as the subject.

In the body of the message, request that you want to cancel your Shipt membership. Do a follow up until Shipt representative confirms that your Shipt account has been cancelled.

Cancel Shipt Membership

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How to Cancel Shipt Membership on Live Chat

Chatting up Shipt representative via their Live Chat could also give you a head-way to cancel your membership before your next renewal date.

  • Go to Shipt help centre at
  • Click on “Live Chat” to the bottom right.
  • Enter your Shipt email address, name on Shipt, select “Member Support” and click “Start chatting.”
  • Send a message and request that you want to cancel your Shipt subscription.
  • Once a customer representative attends to you, explain what you need the representative to do.

Wait for the representative response and see that your membership is cancelled.

How can I Cancel Shipt Order?

Shipt offers different approaches to users to cancel their Shipt order whenever they find it dim fit to take a bow out of the Shipt membership fee to ordering their groceries and other items from Shipt.

You can cancel Shipt orders via…

  • You can cancel Shipt order via the official website.
  • You can as well ordered Shipt to cancel your order on the mobile app.

Now, we gonna consider how to cancel your Shipt orders.

How to Cancel Shipt Order Online

Due to Shipt website screen size on web browsers, it makes it easy to cancel your Shipt order online through the Shipt official website.

  • Log in to your Shipt account on
  • Click “Account” to the top right.
  • Click on “Oder History” under “Profile.”
  • Click on “View Details” on the order you want to cancel.
  • Tap on “Cancel Order” that is located at the bottom of the page.
  • Click on “yes” from the pop to confirm cancellation of the order.
  • Done.

Navigate back to the order history you should see the order cancellation information.

How to Cancel Shipt Order on App

If you are on mobile there is no need to turn to your PC before you cancel your Shipt order. With the Shipt app installed on your Android and iPhone devices, the steps below will lead you to cancel your Shipt order.

  • Launch the Shipt app and log in to your Shipt account.
  • Look at the bottom right and click on “Order.”
  • Find the Shipt order you want to cancel and click on it.
  • Click on “Cancel Order” that is at the bottom of the app screen.
  • Click on “yes” from the popup to confirm the cancellation.
  • Done.

After the above steps, you should see Shipt cancelling the order with the information and how long it takes to complete the cancellation.

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