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How to Return a Game on Oculus

Do you want to return a game on Oculus? Perhaps you just recently purchased a game on Oculus, but it fell below your expectation or was not according to the advertisement, and you would like to return a game on Oculus? Then read this article to learn how to return a game on Oculus.

The Oculus quest virtual reality device has an Oculus store where you can download virtual reality games, movies, and other content.

Some of the content available on the Oculus Store is free, while some require a one-time purchase.

It is expected that you might make some purchases that are not up to par with the demo you watched before purchase, or you just did not enjoy the game after purchasing it.

In cases like that, the Oculus store has made provision for you to return a game on Oculus, provided you meet certain expectations.

Although it is very much possible to return a game on Oculus, there are specific criteria you must meet to get a refund.

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The eligibility requirements are:

  • You must initiate the process of returning the game within two weeks from the purchase time.
  • You have not played the game for more than two hours since the time you made the purchase.

If you think you meet the eligibility requirement, you can read the next section of the article to learn how to return a game on Oculus.

You can also check out How to Change Boundary in Oculus Quest 2

How to Return a Game on Oculus

Returning a game on Oculus is very straightforward, provided you have met the eligibility requirement.

Follow the instruction given below to return a game on Oculus.

  • Open the Oculus app on your phone or on your computer.
  • Then go to the bottom right corner of your screen and hit the menu button.
  • Then go to Settings and select Purchase History from the settings menu.
  • On your screen, select the three dots beside the game you wish to return from the list of items you’ve purchased from the Oculus store.
  • Then choose Request Refund.

If you have followed the instructions above, then you are on the right track, and you should hopefully get a reply from the Oculus support team between 1 to 5 business days.

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If your request to return a game on Oculus is accepted, then you should be expecting to get a refund in your account within 2 weeks, although the time frame is very dependent on the payment channel you used.

Note that immediately after you attempt to return a game on Oculus, you will lose access to the game, and you cannot play it until you get a response regarding your request for a refund.

If your request was denied under any circumstances, then your access to the game will automatically be restored.

If your request was accepted, then you should expect a refund, but you would no longer have access to the game, except if you repurchase it.

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You can also repurchase the game after returning it if you develop a renewed interest in it. However, note that when you purchase a game you previously returned, the game is no longer eligible for a refund.

Replace Oculus Accessories

You can replace your Oculus accessories following the link below with at least a 25% discount

How Long Do Oculus Refunds Take?

The exact time it would take to get a refund in your account when you return content purchased from the Oculus store is really dependent on the payment channel you used in making the purchase.

You should typically expect a reply from the Oculus customer support team on your attempt to return a game on Oculus within 1 to 5 business days, and you should be expecting a refund in your payment account within two weeks.

How to View Oculus Purchase History

The Oculus store boasts many premium virtual reality games, movies, and other content that requires you to pay a one-time fee to access.

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You can check your Oculus purchase history on your Oculus mobile app by following the instruction below:

  • On your iPhone or Android phone, open the Oculus app.
  • Then go to the settings menu and pick payment history from the options.
  • The list of purchases you’ve purchased in the Oculus store will appear on your screen afterwards.

If you prefer not to use the Oculus mobile app, you can also view your Oculus purchase history from the Oculus website by following the instructions given below.

  • From your browser, go to Oculus.com.
  • Then, in the top right corner of your screen, click the login option to log in to your account.
  • Then, select the username option in the top right corner of your screen.
  • Then select My Order from the drop-down menu, and a list of all your purchases will appear on your screen.

Either of the methods above will help you view your Oculus purchase history, which you can then use to make an informed decision about your purchases from the Oculus store.

view Oculus purchase history

What are the Best Oculus Quest 2 Games

The Oculus store has many premium engaging virtual reality games available for your consumption.

However, some of them have been known to be better than others.

So if you are thinking of purchasing new Oculus quest 2 games, then you might want to purchase one of the games that will be listed in this section of the article.

Some of the best games currently available on the Oculus store are:

  • The Walking Dead: Saints & Sinners
  • Onward
  • The Climb
  • Until You Fall
  • SuperHot VR
  • Beat Saber
  • Half-Life: Alyx
  • Resident Evil 4 VR
  • Song in the Smoke
  • Ghost Giant
  • Population: One

best Oculus quest 2 games

Can You Cancel a Refund Request on Oculus Quest 2?

Once initiated, you cannot exactly cancel a refund request on Oculus quest 2. You would have to wait for a response from the Oculus customer support team, which typically comes between 1 to 5 business days.

You could continue using the purchased content without restrictions if your request was denied.

However, if the request is accepted, you will no longer have access to the content in question; you would have to wait for the refund, which is usually done within two weeks and then repurchase the content.

Conclusion

This article has explained how to return a game on Oculus, and we also looked at how long it takes to get a refund when you return a game on Oculus.

You can also go through the list of some of the best Oculus virtual reality games and purchase anyone that interests you.

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